Newpharma Reviews 3,195

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I like shopping at Newpharma because the prices are lower than at other stores, I can always find all the products I need, the website is easy and intuitive to use, and delivery is not only very fast... See more

Rated 5 out of 5 stars

I always order a lot of health products and household supplies from Newpharma and I’m very satisfied with the experience every time. I appreciate that there are many different things you may need, eve... See more

Rated 5 out of 5 stars

I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast de... See more

Rated 4 out of 5 stars

One item was missing in my package. I have informed the customer service and was assured via email to receive the money for the missing item back within 5 working days. However, I didn't receive any... See more

Company replied

Company details

  1. Pharmacy
  2. Cosmetics Store
  3. First Aid Station
  4. Fitness and Nutrition Service
  5. Skin Care Clinic
  6. Wellness Center

Information provided by various external sources

Op zoek naar cosmetica, voedingssupplementen of geneesmiddelen (zonder voorschrift) aan een voordelige prijs én met kwaliteitsgarantie? Dan is Newpharma de uitgelezen plek om de zoektocht te starten. Ruim 30.000 producten van 750 bekende merken staan er tot uw beschikking.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Very disappointed with my last order…

Very disappointed with my last order and the one before that. They usually indicate when a product is out of stock, but twice now I had one product missing from my order and did not receive any refund for the last one. Their support keeps reciting the policy without understanding my frustrations.

27 March 2022
Unprompted review
Rated 1 out of 5 stars

Fake product

Fake product, scammers. I paid on Dec 5, it’s now Dec 18, never received any product. I’m going to reclaim money via PayPal. Website is sending me emails almost every day. Don’t buy, don’t subscribe.

18 December 2021
Unprompted review
Rated 1 out of 5 stars

A very bad company operated by amateurs

A terrible service, Deceitful, Untrustworthy, Careless Tiffany
I paid for 4 omega 3-7 to be delivered within 48 hours.
instead it took a week to received.
When received discovered that they sent me Only 1 box. I contacted Newpharma, Tiffany promised to send, that took 2 weeks.
When received I discovered they Only sent 2 boxes. One box is missing. I contacted newpharma 72 hours tiffany replied telling me we refund you.
This is a very bad company operated by those who does not know what is business and do not care how to communicate. It is shame that we are dealing with newpharma Belguim
Do not trust them.

6 December 2021
Unprompted review
Rated 1 out of 5 stars

Orders are more expensive using promolinks

Have been buying from this company for many years now, never had problems.

Got an email with link and promcode from them (10% off of all products on their site).

When using the link in their birthday-email, my order turned out to cost more than when ordering though their website while using the promocode….. happy birthday indeed:(

29 October 2021
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the service of this…

Very satisfied with the service of this company. I highly recommend Newpharma, the company and Team are nice, always ready to help you if you have any question or doubt about something. They have nice products for a good price. You don't have to wait too long to have them in your home.

17 October 2021
Unprompted review

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