I like shopping at Newpharma because the prices are lower than at other stores, I can always find all the products I need, the website is easy and intuitive to use, and delivery is not only very fast... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I always order a lot of health products and household supplies from Newpharma and I’m very satisfied with the experience every time. I appreciate that there are many different things you may need, eve... See more
I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast de... See more
One item was missing in my package. I have informed the customer service and was assured via email to receive the money for the missing item back within 5 working days. However, I didn't receive any... See more
Company replied
Company details
- Pharmacy
- Cosmetics Store
- First Aid Station
- Fitness and Nutrition Service
- Skin Care Clinic
- Wellness Center
Information provided by various external sources
Op zoek naar cosmetica, voedingssupplementen of geneesmiddelen (zonder voorschrift) aan een voordelige prijs én met kwaliteitsgarantie? Dan is Newpharma de uitgelezen plek om de zoektocht te starten. Ruim 30.000 producten van 750 bekende merken staan er tot uw beschikking.
Contact info
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good fast service and nice products
Good fast service and nice products
Fast and reliable service
My order is shipped so fast and arrived without any problems.
They don`t display the complete…
They don`t display the complete ingredientes of their products. I have ordered 1 thinking the ingredientes that they display in the product card where all of them, when I received the product there there like 10 more ingredients that they dont share, some of them very damaging of your health and sugars added.
Love this webshop💕💕💕💕💕great prices and…
Love this webshop💕💕💕💕💕great prices and fast delivery
Already the 2nd time that my order was…
Already the 2nd time that my order was lost and had to be dispatched again.
Although quick reply and sent again, no proper apology and redemption offered.Very annoying that I need to follow up and be worried for future orders if they might arrive.
Will look elsewhere to avoid unnecessary frustration…
Products were poorly packed
Products were poorly packed. One product package was broken.

Reply from Newpharma
The prices are much cheaper.
The prices are much cheaper.
Excellent service.
Great prices
Great prices, great delivery.. and a range of quality items! what more could you ask for!! VERY HAPPY!
All products that I have recieved are …
All products that I have recieved are exactly what I've ordered. Thank you for sending it fast and for giving a discount code for my next purchased. Satisfied costumer here.
Fair price with variety of delivery options
Received timely updates about the package delivery
SCAMMERS
I received the wrong articles. I ordered NanolLASH but got NanoEYEBROW.
Everyday(!!) I send massages together with the photo’s. But nobody gave me a personal massage how the will solve my problem!🤬 ! No new articles
NOTHING!! I MONEY GONE!
I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast del
I believe that the products offered in pharmacies are more reliable and have better therapeutic effects. I buy my skincare products from your pharmacy. You always offer the lowest prices and fast delivery. Your post-purchase support is also very valuable to me. Whenever I need a product, I always check your site first. Wishing you continued success!
Hi im missing two more products from my…
Hi im missing two more products from my order how can i get the remaining products or my money back instead? Really annoying when you send me an email your order has been ship but recieved incomplete.
Reliable and fast delivery
The parcel arrived within time and very nicely packed. Everything was in great condition. I have used New Pharma three times so far and I can confidently recommend it.
Its fine,but you have to know the product you're buying
Overall this website is okay, ordered multiple times before.
However, you can't return an item that was opened. How am I supposed yo know if some new product fits my skin if I haven't even tried it? Now I'm stuck with a bottle that I can't use or return. Not ordering from here again.
Customer service wasn't much of help either.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







