neworleansparking.com Reviews 

1,079
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We booked this for 3 consecutive cruises on the Valor in October/November. Directions were easy to follow on the day we arrived. We checked into the garage, parked on the roof level, took the elevator... See more

Rated 5 out of 5 stars

This is our 2nd time to New Orleans. The first time there we didn't have a clue what we were doing or where to go. We stopped to ask direction and was fortunate to meet Nati at the Fulton garage. S... See more

Rated 5 out of 5 stars

It is always comforting knowing when we travel to New Orleans to catch our cruises we can trust New Orleans Parking. They check you in quickly and the shuttle drivers are always very pleasant and... See more

Rated 5 out of 5 stars

The people who work at Fulton Parking (New Orleans Parking) have always been great to us, even jumping off a dead battery when we disembarked our cruise ship only to find a dead car in the midst of... See more

Company details

  1. Parking Lot

Written by the company

We offer 6 parking facilities conveniently located within a 5 minute walk from most hotels. Our garages are well lit and at night time could be seen from blocks away. We pride ourselves in maintaining the cleanest facilities, the most secure locations with video recording and the best prices and value for a great product.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,079)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

It's fairly straight forward

It's fairly straight forward.
You need to pick Cruise or Hotel even if you are parking for an event. Should have option for event. Also you MUST pick search after entering dates and not one of the lots listed on the side with "reserve". If you don't pick search, it does not keep the dates you selected and defaults to today's date. Receipt says Louis Armstrong Airport, which is a little confusing.

3 December 2023
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Reply from neworleansparking.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next tripl! Thanks for the review!

Rated 5 out of 5 stars

Good security, friendly attendant, easy in and out

Good security, friendly attendant, easy in and out. Made reservations online ahead of time and that worked well.

14 November 2023
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Reply from neworleansparking.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next tripl! Thanks for the review!

Rated 1 out of 5 stars

No attendants were available

There was no one there to take our online receipt. We had to take a ticket and likely double pay. I called and emailed and received no response. This wasn’t even after hours. It was a Thursday at 3:40pm.

9 November 2023
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Reply from neworleansparking.com

Mindy,

We are sorry to hear about the inconvenience. Attendants are not present when coming in but they will be there when you are leaving as that is when they must check receipts and charge for the tickets. Once you show the attendant your online receipts, it will void out your ticket.

Rated 5 out of 5 stars

Easy online booking

3 November 2023
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Reply from neworleansparking.com

Thanks for the five stars! We are so happy you were able to book online in a breeze!

Rated 5 out of 5 stars

Booked online

Booked online. Fast. Easy. Accurate.

27 October 2023
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Reply from neworleansparking.com

We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next tripl! Thanks for the review!

Rated 5 out of 5 stars

Very Informative

I was able to read about all the parking areas. Decide what was best for my situation. Pay on line receipt in seconds.

26 October 2023
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Reply from neworleansparking.com

Esther,

We are so glad we could help! We pride ourselves on making sure our customers can easily find what best suits their needs! Thanks for the five stars!

Rated 1 out of 5 stars

No customer service

I inquired about a barcode that is needed on 8/24/23. As of 8/30/23, no one has contacted me back. The lack of customer service is my reason for this low rating.

24 August 2023
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Reply from neworleansparking.com

Hello,
I apologize you have not been able to reach us! If you leave a voicemail we do try to call back as soon as possible. Our barcode system is not working right now, so please just have your reservation receipt printed and leave it on your dashboard when you park. You will need to grab a new ticket to enter the garage and then have someone on site assist you when leaving the garage so you do not get double charged. The garage has someone there 24/7 to assist you. I apologize for the inconvenience!

Rated 2 out of 5 stars
neworleansparking.com logo

Reply from neworleansparking.com

Our barcode system is not working right now, so please just have your reservation receipt printed and leave it on your dashboard when you park. You will need to grab a new ticket to enter the garage and then have someone on site assist you when leaving the garage so you do not get double charged. The garage has someone there 24/7 to assist you. I apologize for the inconvenience!

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