neworleansparking.com Reviews 

1,079
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We booked this for 3 consecutive cruises on the Valor in October/November. Directions were easy to follow on the day we arrived. We checked into the garage, parked on the roof level, took the elevator... See more

Rated 5 out of 5 stars

This is our 2nd time to New Orleans. The first time there we didn't have a clue what we were doing or where to go. We stopped to ask direction and was fortunate to meet Nati at the Fulton garage. S... See more

Rated 5 out of 5 stars

It is always comforting knowing when we travel to New Orleans to catch our cruises we can trust New Orleans Parking. They check you in quickly and the shuttle drivers are always very pleasant and... See more

Rated 5 out of 5 stars

The people who work at Fulton Parking (New Orleans Parking) have always been great to us, even jumping off a dead battery when we disembarked our cruise ship only to find a dead car in the midst of... See more

Company details

  1. Parking Lot

Written by the company

We offer 6 parking facilities conveniently located within a 5 minute walk from most hotels. Our garages are well lit and at night time could be seen from blocks away. We pride ourselves in maintaining the cleanest facilities, the most secure locations with video recording and the best prices and value for a great product.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,079)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Great,but no refund of overage paid.

We arrived later than expected and left earlier than expected, but was given no credit/refund. Pricing is based on arrival and departure times, but we arrived later than we stated and left earlier than we stated. The web site says there is credit/refund for less time spent using the lot. I even emailed them about it. No reply. Otherwise, we had no issues.

2 January 2020
Unprompted review
neworleansparking.com logo

Reply from neworleansparking.com

Houston,

Our reservations only charge and refund in 24-hour increments since the times are a rough estimation of drop off and pick up time but no one is ever exact. We hope this does not affect your experience with our company as a whole and we hope to hear from you again!

Best regards,
New Orleans Parking

Rated 5 out of 5 stars

good place to park

good place to park , fast and friendly

26 December 2019
Unprompted review
neworleansparking.com logo

Reply from neworleansparking.com

Carmen,

Thank you for leaving this great review and we hope to hear from you again!

Best regards,
New Orleans Parking

Rated 5 out of 5 stars

Good price and very convenient.

21 December 2019
Unprompted review
neworleansparking.com logo

Reply from neworleansparking.com

Robert,

Thank you for leaving this great review and we are happy to hear that you enjoyed your stay us!

Best regards,
New Orleans Parking

Rated 5 out of 5 stars

Excellent care and reasonably priced

13 December 2019
Unprompted review
neworleansparking.com logo

Reply from neworleansparking.com

Dasha,

We appreciate your review and we are glad to hear that you were pleased with our services. We hope to hear from you again!

Best regards,
New Orleans Parking

Rated 5 out of 5 stars

Easy and convenient...

Easy to locate and reserve a parking lot close to where we are staying in New Orleans.

3 December 2019
Unprompted review
neworleansparking.com logo

Reply from neworleansparking.com

Gordon,

We are pleased to hear that you had a good experience with our company and we appreciate the great review!

Best regards,
New Orleans Parking

Rated 3 out of 5 stars

Long wait to be shuttled to our cruise…

Long wait to be shuttled to our cruise ship. Was there plenty early and still had to wait 30 minutes with no bathroom available .
Upon returning we couldn't use the elevator if we had luggage.
Staff was great!!
Parking was secure

2 December 2019
Unprompted review
neworleansparking.com logo

Reply from neworleansparking.com

Mesheyl,

We apologize for the wait you encountered during the shuttle experience of your reservation. Unfortunately, this is just the review site for our Customer Service line for booking reservations on our website, however, we will be sure to send your review over to the parking lot you reserved. We are pleased to hear, however, that your parking experience was overall successful!

Best Regards,
New Orleans Parking

Rated 5 out of 5 stars

Worth the fee

Definitely worth the fee. We parked on the rooftop which is on the 14th floor. The shuttle was there as soon as we came down to the first floor and immediately after we disembarked off of the ship. The employees who loaded the shuttle were awesome as well.

2 December 2019
Unprompted review
neworleansparking.com logo

Reply from neworleansparking.com

Diondre,

We are glad to hear that you had a great experience with our company and we hope to hear from you again!

Best regards,
New Orleans Parking

Rated 1 out of 5 stars

My windshield was cracked at there…

My windshield was cracked at there garage and all that was told to me was your car was parked there a week and there is nothing they were going to do about it. Very disappointed and will not use them again I would pay more money to park in a different garage because of the expense I gained to get my windshield fixed

28 November 2019
Unprompted review
neworleansparking.com logo

Reply from neworleansparking.com

Ts,

We sincerely apologize for the inconveniences you encountered during the parking experience of your reservation. When booking your reservation, you are agreeing to park at your own risk as the parking lot is not responsible for damages or theft to the vehicles. This parking lot does take security measures in trying as best as possible to avoid these situations, and as rare as they are, nothing can ever be guaranteed. Unfortunately, this is just the review site for our Customer Service line for booking reservations on our website, however, we will be sure to send your review over to the parking lot you reserved for their review.

Best Regards,
New Orleans Parking

Rated 4 out of 5 stars

The location of the parking lot was…

The location of the parking lot was excellent. The garage was well-lighted. The problem was leaving. There was no attendant to help us bypass paying a second time. A code to input or a pass to scan at the pay stalls would be more efficient.

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Easy to book

Very easy to book our parking spot online. They have a fast turn around getting you the information about your parking and give good detailed instructions.

19 November 2019
Unprompted review
Rated 5 out of 5 stars

Convenient cruise parking!

Just returned from a 9 day cruise that departed from Julia Street cruise terminal. We parked at the Fulton parking lot that was about a block or so away from the terminal. They do provide a free shuttle that runs about every 5 minutes to transport you and all your luggage to and from the terminal. The cost for parking there was about $8 a day less expensive than using the terminal lot, and just as convenient in my opinion. Be advised that if you have a larger vehicle, like a taller truck, you will need to park in the oversized lot, which is a few dollars more. However, it will also be easier to just drive out when you return from your cruise, rather than having to wait for them to retrieve your vehicle from the rooftop. Either way, I would definitely recommend parking at this site.

18 November 2019
Unprompted review
Rated 5 out of 5 stars

Dealing direct with you saved me almost…

Dealing direct with you saved me almost $30.00 over using the other site. The site wsa easy to use and the response was immediate with my reservation. I parked at your facility in New Orleans once before and wil do in the future.

16 November 2019
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book. Great price and location. I've heard great reviews. Sounds convenient.
We prepaid and reserved a rooftop parking spot. They offered covered garage. But our car stays outside at home and work so we saved a few bucks for a happy hour drink onboard and booked the rooftop parking.
We cruise out on Jan 13, 2020. Will let yall know how it goes.

16 November 2019
Unprompted review
Rated 4 out of 5 stars

Easy enough

It was easy enough to locate the parking garage we hoped to use, and to fill out the form. It was a little harder to find a place to print out the receipt while on the road, however, and we won’t get credit for what we paid already without a printed copy.

16 November 2019
Unprompted review

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