New Home Surveying Reviews 

71
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We recently had a snagging survey carried out by James and couldn’t be happier with the service. He was professional, thorough, and clearly very knowledgeable. The inspection was extremely detail... See more

Rated 5 out of 5 stars

Absolutely worth booking a snagging inspection with New Home Surveying. Especially for new builds that can hide all sorts of issues that only show themselves later, but James’s attention to detail was... See more

Rated 5 out of 5 stars

I will highly recommend the services of James and Sean for anyone looking to snag their new build. For someone like me who knew next to nothing about building and stuffs, they took time to explain the... See more

Rated 5 out of 5 stars

If you need your new home given the once over by a professional snagging team, then look no further than Sean and James. From the initial enquiry from ourselves, the professionalism was very obvious.... See more

Company details

  1. Building Inspector

Written by the company

New Home Surveying is a Professional Snagging Company founded by two construction professionals who have had enough of poor-quality workmanship in New Build Housing. We will use our knowledge, experience, and passion for quality to deliver you with the very best Snagging List, giving you the peace of mind that a professional has snagged your home. Common snagging issue range from: Leaks, drainage and groundwork defects, heating faults, un-level ceilings, floors and walls, missing insulation, poor joinery and structural defects. We cover a 40-mile radius of Swindon, Wiltshire. To name a few places – Chippenham, Bristol, Reading, Oxford, Bath, Basingstoke, Andover, Frome, Gloucester, Cirencester and all the places in between.


Contact info

4.9

Excellent

TrustScore 5 out of 5

71 reviews

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4.9

All reviews

(71)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Thorough, Professional and Worth Every Penny

We recently had a snagging survey carried out by James and couldn’t be happier with the service.

He was professional, thorough, and clearly very knowledgeable. The inspection was extremely detailed, and the report was sent through the same day, which was really impressive. It has given us real confidence when going back to the developer with the issues identified.

Overall, a fantastic service, efficient, reliable, and well worth it. We would highly recommend to anyone buying a new build property.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

If you're not sure that a professional snag is necessary.. It is.

Absolutely worth booking a snagging inspection with New Home Surveying. Especially for new builds that can hide all sorts of issues that only show themselves later, but James’s attention to detail was exceptional. When you’re making one of the biggest purchases of your life, this level of reassurance is invaluable. After reading our report, I’m so grateful we made the decision to go ahead.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Professional & Completed To High Standard

James & Sean were absolutely brilliant.

They were extremely professional, completed the work to a high standard, kept me informed throughout the process and got the completed report to me within a couple of hours of finishing the job.

They managed to pick up 1 major defect and 48 minor defects inside & outside my home, and now I can use this to talk to my developers to help make some needed adjustments & changes.

For anyone thinking about professional snagging, I would highly recommend these guys. Very fairly priced, and excellent with communication throughout the entire process.

Can't thank you both enough!

Ben

1 October 2025
Unprompted review
Rated 5 out of 5 stars

New Build Snagging - with same day Report

Its very rare I review things on Trustpilot. That said, we echo the comments made by the other Reviewers

The last new-build we bought was over 40 years ago! & we still have my handwritten snag list.

If you want a Survey done these guys are good, just call/mail them at New Home Surveying

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I recently used New Home Surveying for a snagging inspection, and I'm genuinely impressed.

Initially, I considered booking both pre-completion and post-completion snags. However, they advised against it, explaining that it would be redundant and cost me unnecessary money. They recommended a single, comprehensive inspection, which I appreciated for its honesty and cost-saving.

Sean and James were highly efficient, knowledgeable, and incredibly thorough during the inspection. They identified every detail. What stood out was their clear communication; they explained both major and minor issues in an understandable way, providing valuable insight into the property's condition.

For anyone needing a professional, transparent, and reliable snagging service, I highly recommend New Home Surveying. They saved me money and provided complete peace of mind.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service and people

Great service and people. Picked around 40 faults on house and 2 majors that I would have never known about. Would have cost me loads after 2 years to fix. So thanks guys.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

James and Sean were amazing from start to finish!

James and Sean were amazing from start to finish! They were so nice to talk to and took the time to explain everything in a way that made sense.

They didn’t miss a thing—every little detail was covered, and their report pointed out issues we hadn’t even thought about. What really impressed us was how considerate they were, reassuring us that if anything didn’t get addressed, they’d be happy to explain it directly to the right people.

We got the report the same afternoon, which was super convenient, and the whole process was absolutely worth it. I’d recommend them to anyone buying a home without hesitation!

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service
Booking process was straightforward and easy.
Fantastic service from James and Sean - survey was very detailed and clear with action plan.
Made it much easier to forward to estate agency with snagging list
Even got some great drone pics of the house.
Thank you both - I would definitely recommend using Sean and James

21 October 2024
Unprompted review
Rated 5 out of 5 stars

New Home Surveying are a must!

I cannot recommend New Home Surveying enough. James and Sean are 2 of the nicest people you could meet. Both incredibly professional and took the time to tell me what the issues were, why they were issues and what should be done.

They are incredibly thorough and their spreadsheet tracker and reports are brilliant.

I feel so much better for having them in to inspect my new build and for the peace of mind alone it's worth the expense. Not to mention that the survey has more than paid for itself with the remedial works highlighted.

I will recommend these to anyone, every day of the week. Thoroughly impressed.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

New home snagging

First, thank you for your help. Very useful to find out hidden matters. It is a major issue for my health while living in a new house. And handover standard for a new house.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Booking in was easy, they went over and above to fit me in where they could. On time and professional - very thorough and took the time to discuss some pertinent points while on site, offering genuine advise and guidance, with an email follow up only a few hours later.

1 April 2024
Rated 5 out of 5 stars

Highly recommended

I will highly recommend the services of James and Sean for anyone looking to snag their new build. For someone like me who knew next to nothing about building and stuffs, they took time to explain the scope of their services, what the report will entail and how to go about resolution. They communicated well and even showed me examples while there were doing the snagging. The report also include a well laid out excel tracker with lovely drone pictures. Thanks guys

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic snagging report prepared by…

Fantastic snagging report prepared by James and Sean for our new build purchase. It had already been delayed by months for "snagging" so I had a feeling there might still be issues, hence hiring professionals.

The guys arrived promptly on a Saturday morning and took time to thoroughly go over the whole house, from roof space to gardens, taking detailed photos and descriptions of the issues found, as well as talking me through the remediation steps.

The report that arrived later the same day had everything laid out in a logical order, accompanied by detailed photos and a very useful tracker to allow me to keep abreast of works as they (hopefully) are undertaken by the developer.

I would recommend these guys and the service they offer to anyone buying a new-build, the things they found would not always have caused immediate issues but future repair costs would have been high, I feel this alone makes the cost worthwhile.

9 December 2023
Unprompted review
Rated 5 out of 5 stars

James and Sean are great at what they…

James and Sean are great at what they do - they know what they're talking about and pick up on snags that you just wouldn't have thought of or noticed, but would have caused problems if not caught. I was in two minds as to whether or not a snagging survey would be worth it, as I'd heard of some people who regretted it. Not the case with these guys - definitely worth the money.

They're also just all-round nice guys!

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Professional Snag Survey

James and Sean provided a thorough snag survey of my new build home. Their professionalism was clear from their explanations of the issues that they identified. I appreciated their guidance on how to address these with my developer. I was particularly impressed by their focused report, which enabled my developer to quickly action all items. I would recommend New Home Surveying to anyone looking for a professional snag survey.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I will be recommending them to all our neighbours and friends. Well worth the money. James and Sean arrived on time, both very professional, friendly and full of experience.

A full thorough inspection of the house, both external and internal, was completed over several hours, making sure nothing was missed. Using a drone, and thermal imaging equipment to aid their process.

They then created a PDF report with accompanying photos and descriptions of all of the issues and also a useful spreadsheet to keep track with the developer for making good all the items.

Most of our issues were fortunately minor items, but a couple of issue found which could cause huge financial cost to repair in the future so it’s well worth the initial investment to get these professionals in to identify issues we hadn't noticed ourselves.

They also took some cool external photos from their drone of our house and neighbourhood which was a bonus!

7 November 2023
Unprompted review

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