Nevergym Reviews 

I am yet to receive my purchase since July.. they did get back to me once...blah blah shipping
I am yet to hear back.
Daylight robbery
Avoid

I ordered from this business 59 days ago. I was curious after purchase since they had not given any tracking updates whatsoever. I had then found their email via contact info on their site and had asked for a tracking update of some sort and they gave me a dodgy site with a tracking number. That is when my suspicions started to crawl in that this was a fraud company. Everything was fine until it had reached near me on the 30th day give or take, where the tracking service had labelled the parcel as damaged and it was going to be returned to sender. Like anybody, I frantically wrote an email explaining the situation, to which they sent me a foreign number and asked me to deal with it myself. I tried the number but it just yapped at me in Chinese and ultimately I decided that I have fallen for a textbook scam. I demanded a full refund for the troubles but their emails were formatted in the same way every time; "addressing my frustration -> management says -> please tell us how you would like to proceed". I eventually found that it had a Royal Mail tracking code so I used it and it was labelled as return to sender. After viewing the evidence that it was returned to sender, I frustratedly sent them an email about how the parcel was damaged, delayed and returned to sender, and requested a full refund, to which they said they have to deduct a fee of $59.90 for shipping and handling costs, which is outrageous to say the least. I told them adamantly that I will not have this and I would like either a full refund or a reshipment but they both require a fee deducted or payed (reshipment needs $29.95). Do not order from here if its the last thing you do, I could find better products on Temu for less and they'd end up on my doorstep in 3 days. They don't even follow their own policies, if you have a look at their refund policy, it clearly states that for products that are being returned that are unrelated to damage, defect or an incorrect item, the customer is responsible for all shipping costs, but my parcel was damaged and returned to sender but I get deducted a fee?? Furthermore, UK law (where I am) states that if a parcel was damaged for any reason, the seller is responsible for all costs and has to give a full refund where its due. This has been the worst customer service by far, and I genuinely doubt that the product itself is real. I received an e-book upon purchase which was the only thing that was delivered unsurprisingly. Absolute cons, disgusting.

Horrible shipping experience!
It has now been 55 days since I ordered the product. Shipping/tracking information is horrible and I get the same runaround from service every time I ask. The answer is "our shipper is experiencing delays, please be patient". I would NOT order from Nevergym again.

NeverGym have failed to deliver a basic pull up bar system. Customer service is run by AI agent bots that reply with long winded template responses, that show a pattern of apologising profusely just to instruct you to call the courier yourself and chase the order. They believe its your job as a customer to do their work for them.
Do not give your money to NeverGym.com