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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were somewhat happy with their experience overall. Customers are consistently pleased with the product quality, often noting the luxurious feel of the fabrics and the attention to detail in the designs, especially considering the affordable price point. Many found the ordering process simple and efficient, with products arriving well-packaged and often faster than expected. However, some people were dissatisfied with the product quality, describing items as cheap, poorly constructed, and not matching the online images. A few other people also felt that their packages never arrived or that delivery took an unreasonably long time, leading to concerns about the company's reliability and tracking information.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the outstanding quality of... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding and excellent... See more

Order

People report positive experiences with order. Many customers found the ordering process smooth, simple, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Price

Customers had positive experiences with price, consistently finding it fair and reasonable for the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered the Petra Maxi Dress for a wedding in Surrey last weekend. Honestly, the quality is brilliant for the price—it looks much more expensive than it is. just little long

Rated 5 out of 5 stars

The quality of Nevala’s dresses really surprised me. I ordered the Petra Maxi Dress for a wedding, and the fabric feels soft and premium nothing like fast fashion. The stitching and details are well... See more

Rated 5 out of 5 stars

The quality of Nevala’s dresses really surprised me. I ordered the Petra Maxi Dress for a wedding, and the fabric feels soft and premium nothing like fast fashion. The stitching and details are well... See more


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

55 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I was hesitant at first, but everything went perfectly!

I’ll be honest I was a bit unsure about ordering from Nevala after reading a few mixed reviews online. But I’m so glad I gave it a try! My dress arrived beautifully packaged, right on time, and the fit is spot on. The fabric feels thick and luxurious, not cheap at all. I’m happy I didn’t let the negative reviews stop me my experience was completely positive!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

The perfect mix of comfort and style

I recently ordered a coat and a sweater from Nevala, and I couldn’t be happier. The sizing is spot on, the materials feel luxurious, and the colors are exactly as shown online. I also really appreciated the friendly customer service when I had a question about sizing. In short: beautiful clothes, great quality, and a brand I’ll definitely recommend to all my friends! 💖

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Modern, feminine, and effortlessly chic

What I love most about Nevala is that every piece feels like it was made just for me. The dresses are elegant yet easy to wear every day. I get so many compliments whenever I wear my favorite Nevala sweater! 🌿 You can tell there’s real attention to detail and quality it’s stylish, sustainable, and made to last. A classy brand without the crazy price tag.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Finally a brand that truly understands women!

I’m absolutely in love with Nevala! 😍 The quality of the fabrics is amazing my coat feels super soft and still looks brand new after weeks of wearing it. The fit of the pants is perfect; finally, clothes that look great and feel comfortable. Shipping was fast and everything came beautifully packaged. Nevala is now my go-to brand for stylish, comfy pieces!

29 October 2025
Unprompted review
Rated 1 out of 5 stars

A scam company

A scam company. Lures you in with FAKE PICTURES and your package never arrives. 100% stay away. Scumbags at their finest. I hate this company and that is very much out of character for me. But these bastards have no sense of human decency whatsoever. They will burn in hell for the crimes they committed against these innocent people.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Honestly So Impressed! 💕

I was a bit worried after seeing some bad reviews, but my experience with Nevala was honestly great! My dress and coat arrived on time, fit perfectly, and look amazing. The quality’s lovely for the price I’d definitely recommend them! 💖

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality

Clothing is coming from China but there advertising makes it seem it is a uk company. Dress arrived but looks nothing like the picture. Very poor quality. I bought it for a wedding. Seems like they have taken pictures from other companies for their advertising. When I looked up reviews there were a huge number of people with bad reviews. I am only giving a star because seems I cant.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Best dresses ever! 😍

My package came beautifully wrapped with a handwritten thank-you note. That little detail made it feel extra special xxx

12 July 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. The item they sent is appalling quality, not like the photo, loose threads, not even any internal labels showing product info or brand name!?!? I have asked for a refund due to the defects and even though it is their company policy to give a full refund they are refusing. Worst company I have ever bought from.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

Have waited 15 days for a dress that I paid nearly 50 pound for. Hasn't arrived and clearly won't arrive. Customer service not helpful. Wish I seen these reviews before ordering!!

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Good quality dress, amazed.

Good quality dress, was skeptical at first when ordering as I was unsure of this brand. Delivery did take a while but arrived well. Did have a problem with one dress as I had ordered 2. One was not received as this issue was due to the courier at the time. Nevada customer service was quick on responding and giving me a refund for this issue. Will order with in future.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy!!!

Do not buy! They falsely advertise their clothes and overcharge for cheap knockoff items. Then refuse to let you return and get your money back. Don’t make my mistake! I’m £50 out of pocket.

I have images that prove this!

7 November 2024
Unprompted review

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