Very helpful in finding a replacement charger for my hedge cutters even provided a link to mske it easy to purchase Well done are your quick reply to my email too would definitely recomm... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All excellent - from start to finish! Easy online order, super quick delivery, excellent product. Love these fairy lights, they are not yellow but still give a warm light, which is what we wanted.
Have not had a chance to use this hedge trimmer so far due to weather! However, it arrived well packed with clear instructions. Only assembly required was very simple fixing of a hand guard which t... See more
Fast delivery, well packaged. Such good value. Have used the hedge cutter several times and although it’s not heavy duty it has trimmed everything brilliantly - even woody hazel stems around 1cm in di... See more
4.1
Great
691 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sorry to say that even NOW I AM STILL…
Sorry to say that even NOW I AM STILL WAITING for SOMEONE at your Company to try and sort out the PROBLEM with à REPLACEMENT CHAIN. For my 2 in 1 pole hedge cutter and chainsaw.
28 April 2025
Inexpensive and compatible …
I couldn’t find an exact replacement remote but was able to find a comparable remote which was delivered next day and is perfect for my fan AND it did not cost much either
30 April 2025
Unprompted review
Ridiculous
Non existent customer service and useless website.
The instruction manual for the 4 in 1 Pole Hedge Trimmer and Chainsaw points you to their website in order to find replacements for it.
I need a new chain for the pruner and is it there? Of course not.
There's a chat box which no one answers.
Also, sadly their chainsaw pruner isn't standard and it's impossible to find a compatible replacement from a third party.
9 May 2025
Unprompted review
Terrible quality and customer service
Terrible quality and customer service. I bought two Netta 36 inch oscillating fans from Amazon 6 weeks ago. However, one of the fans now struggles to start in either of the first two speeds. It takes over 6 minutes for the first or second speed to reach the output. I contacted Amazon and they said to contact Netta directly. I sent a message to them via their website and used their “chat” function… I’m still waiting for a reply from either of those two sources.
7 May 2025
Unprompted review
Good service products that work
22 April 2025
Quick Delivery
22 April 2025
Prompt and efficient
Easy to use website.
Kept up to date with a prompt delivery service.
Would definitely recommend and use again.
17 April 2025
Great product really easy to use
Great product really easy to use. A quality product at a good price
7 April 2025
Fast delivery and very good quality
It arrived quickly and I love the good quality and the right size
21 April 2025
Unprompted review
Unfortunately an incomplete order to…
Unfortunately an incomplete order to start with but very quickly and politely remedied
2 April 2025
Great customer service
Very good service. When I had a problem with duplicating my order, it was dealt with promptly, without fuss.
My product ordered ( gazebo replacement sides) was delivered very quickly and very good quality.
15 April 2025
Unprompted review
Not as described on website
The product is incorrectly described on the Netta website. The blade length is 50cm, not 55cm.
31 March 2025
Great product light weight useful as we…
Great product light weight useful as we are getting older would be better if it was sold with 2 batteries though I got a 2nd easly direct from you very happy with swift service and your website easy to use
9 April 2025
Unprompted review
Had issues on a purchase
Had issues on a purchase. Reported by phone & email. Found most easy to communicate. Prompt reply by email & got through to support by phone easily.
Very helpful staff. My order was replaced efficiently & with no fuss
4 April 2025
Great service
Great service, I ordered a spare battery for my hedge trimmer, but accidentally added the wrong battery. NETTA contacted me to let me know I had selected the wrong battery and asked if I wanted them to send the correct battery instead. They saved me a lot of hassle of returning the wrong battery, was very pleased with the service and would recommend them.
24 March 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.