Netfly TV Reviews 197

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the service to be good, with many appreciating the selection of movies and the quality of the picture. Some users have found the user experience and user interface to be friendly and visually appealing, and many describe the service as stable and reliable. However, some people were dissatisfied with the customer service, reporting slow response times or a complete lack of replies to their inquiries. There are also frequent mentions of buffering issues, channels not working, or content being in the wrong language. A few other people also felt that the movie and TV series selection could be improved, and some experienced problems with the website and product functionality.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service. Many customers report significant dissatisfaction, citing... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the ease of use, great channels... See more

Product

Users describe ambiguous interactions with the product. Some consumers praise the great variety and good... See more

Website

People report ambiguous experiences with the website. While some customers praise the good UX/UI, finding it... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report that support is... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good selection of channels. Most work well, but quite a few buffer - especially the higher definition ones. Can't be my end as I have 1Gb download speeds. Movie/tv series selection is iffy though - th... See more

Rated 3 out of 5 stars

Have been using the sub for about a year now , was very good up until the last few months . Many of the Canadian local channels don't work . The service is beginning to buffer and skip more then... See more

Rated 3 out of 5 stars

I like all the various channels but they buffer a lot & some shows are in Spanish and I’m not watching a Spanish show. Example I’ll turn to SyFy and it’s in Spanish not English.

Rated 3 out of 5 stars

Over the last 6 months their support have not been responsive. Live canadian stations that i watch have freeze frames while audio continues. Also constant buffering.


Company details

  1. TV store

Written by the company

Netflytv.com offers a premier streaming experience with a vast selection of high-quality channels and on-demand content. Enjoy seamless streaming in 4K, FHD, and UHD without the hassle of buffering or freezing. Accessible on various devices, their service ensures reliability and convenience. With attentive customer support and a 30-day money-back guarantee, Netflytv.com aims to deliver a top-notch entertainment solution tailored to your preferences.


Contact info

3.4

Average

TrustScore 3.5 out of 5

197 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Don’t trust

Glitches, Buffers and Background talk on movies and shows. 30 day back guarantee is a lie. Not happy

Don’t trust

8 June 2025
Unprompted review
Rated 5 out of 5 stars

I've been with NetFly TV for over 6…

I've been with NetFly TV for over 6 years now I've seen the progress and the change in their content, but there's still some things that need to be fixed on the service, there's alot of skipage in the live channels and also need to add some more channels in the Latin platform.

19 May 2025
Rated 4 out of 5 stars

Easy to setup and pay

Easy to setup and pay, good communication, 25k English movies and a wide range of OD tv shows and movies. Occasional buffering on the OD service but I put that down to third parties servers. Quite happy with the service.

22 April 2025
Rated 4 out of 5 stars

I highly recommend Netfly TV

I highly recommend Netfly TV. They are worth the money. I have had so many other providers and have been let down. Netfly TV has so many channels and movie and tv shows. The reason I have 4 stars instead of 5, is because I feel that they need to update their on demand channels. Otherwise, they are a great company.

4 April 2025
Rated 1 out of 5 stars

Scammers

They let you believe there is a 99% uptime, this is more like 50%. They don't give answers to your questions, only reply is: what error code and try another app.

The 30 day moneyback is also a lie. They just keep trying to "help" you.

Better avoid this one!

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this at all costs.

Warning: The 30-Day Money-Back Guarantee Is a Scam

I signed up for this service expecting a risk-free trial due to their 30-day money-back guarantee, but it turned out to be a complete lie. The service did not work properly from day one, and despite spending a full week troubleshooting with their support team, the issues were never resolved.

When I finally requested a refund, they flat-out refused, insisting they would “keep helping” instead. No matter how many times I explained that the service was not functioning as promised, they would not honor their own refund policy.

To make matters worse, I later found out that this provider operates illegally, something they don’t disclose upfront. There are legal alternatives available—avoid this one at all costs.

9 February 2025
Unprompted review
Netfly TV logo

Reply from Netfly TV

We're sorry to hear about your experience. We take our 30-day money-back guarantee seriously and want to help resolve this. However, the email you provided doesn't match any account in our system. It's possible you may have purchased from a fraudulent site using our name.

Please reach out to us directly via live chat or at support@netflytv.com with any purchase details. We're here to assist you and clarify this situation.

Rated 3 out of 5 stars

Not easy to browse for good movies and…

Not easy to browse for good movies and series. Netflix type experience of the movies and series database will be enormously useful

26 January 2025
Netfly TV logo

Reply from Netfly TV

Thank you for your feedback! 🙏 Our service is designed to work with various apps, but the browsing experience depends on the app you’re using. If the app you currently use isn’t user-friendly, we recommend trying a different app for a better experience. 😊

Please note, NetflyTV provides the playlist, but the app choice is up to you. Additionally, if you'd like to customize your content, you can easily remove unwanted channels or VOD content through your NetflyTV dashboard. 💻

Feel free to reach out if you need guidance—we’re here to help! 🙌

Rated 5 out of 5 stars

Absolutely brilliant value

Absolutely brilliant value

22 December 2024
Netfly TV logo

Reply from Netfly TV

Thank you for your wonderful feedback! 😊 We’re thrilled to hear you find great value in our service. Providing top-notch quality at an affordable price is what we aim for! 💪

Rated 5 out of 5 stars
Netfly TV logo

Reply from Netfly TV

Thank you so much for your kind words and continued support! 🙌 We're thrilled to hear you're happy with our service, and we’ll keep working hard to maintain the quality you’ve come to expect. 💪

Rated 5 out of 5 stars

Top-quality Service

I use this service since 2021. Very stable, great variety of channels, all good!

4 January 2025
Netfly TV logo

Reply from Netfly TV

Thank you so much for your kind words and continued support! 🙌

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