"DPM Metals" had an urgent request and we were genuinely impressed by how quickly and efficiently the team stepped in to help. Their professionalism, clear communication, and willingness made a real... See more
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PERSY Ltd. has been working with Netera for more than 15 years. We are very satisfied with their services. They are always nice and respond very quickly to our requests. We trust them because of their... See more
We've been using Neterra services for more than 20 years. We have our own server in their data center together with their technical support. We have very easy communication with their staff and they... See more
Avoid this web site! absolute rubbish always troubles super low quality , issues with the streaming not delivering the service they offer and how exactly is possible to watching any other tv web site... See more
Company replied
Company details
- Telecommunications Service Provider
- Cloud Storage Service
- Internet Service Provider
- Satellite Communication Service
About Neterra Telecommunications
Written by the company
90% of the world's largest telecoms and nearly 1,000 global enterprises trust Neterra, solidifying its position as a reliable global partner.
For the past 30 years, Neterra has been catering to a wide range of business needs including international connectivity, data center and network management services in 145+ countries worldwide.
The company delivers a range of fast, reliable, and secure connectivity services, owns and operates four data centers under the brand Sofia Data Center (SDC) and represents NetIX, the Global Internet Exchange Platform, one of the top 10 largest IXPs in the world. Neterra also offers IT services, a flexible cloud platform, DDoS protection, and a fleet management system and ensures a seamless and reliable experience for its clients through expert 24/7 support and proactive monitoring.
Neterra is a company where visioners and engineers work together with an unwavering focus on reliability, customer-centricity and technological expertise to deliver working solutions and empower businesses to thrive in the digital age.
Neterra's brands & services
Neterra - Global dedicated internet access (DIA), Layer 1 services (dark fiber), Layer 2 services (Ethernet & IP VPN), Satellite internet.
NetIX - the global internet exchange platform that enables a range of award-winning peering, connectivity, DDoS and Audio Visual streaming services
Neterra.Cloud - Cloud and Dedicated servers, Backup and DDoS, located in own EU data centers.
Sofia Data Center - Server colocation, Wholesale colocation, Private Rack colocation. Low PUE, 99.9999% SLA.
Neterra.TV - IPTV platform for online TV, video content live or on-demand.
Netfleet - a GPS platform for tracking, controlling and analyzing moving objects.
Contact info
Kambanite Green Offices, 9 Vitoshki Kambani Str., 1766, Sofia, Bulgaria
- +359 2 975 16 16
- contact@neterra.net
- neterra.net
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service and reliable support
"DPM Metals" had an urgent request and we were genuinely impressed by how quickly and efficiently the team stepped in to help. Their professionalism, clear communication, and willingness made a real difference.
It is always reassuring to work with people who take ownership and care about delivering a high standard of service. We truly appreciate the help we received and value the strong partnership we have built together.
Avoid this web site
Avoid this web site! absolute rubbish always troubles super low quality , issues with the streaming not delivering the service they offer and how exactly is possible to watching any other tv web site without any issues , only on neterra i've got message my browser dont have any video codecs but some how most of the video codec are hardware integrated supported !!!

Reply from Neterra Telecommunications
Their service is brilliant.
We have used them as an important IP transit and colocation supplier for over ten years. Their service is brilliant. They look forward to predicting what could go wrong. For example, an engineer from their team wrote to our NOC about a slightly increasing rate of CRC errors. He recommended that we have to change our SFP module. He was right; we had a planned operation instead of a service interruption. The module was proven to be dying in our lab!
Neterra SDC is maybe one of the best…
Neterra SDC is maybe one of the best datacenters in Europe!
I’m not Neterra’s client since a long time but all i can say, their services and support are stunning!
I’ve never been more happy to work with the company and to use their services.
My game hosting company would’nt be that fast growing if there wasn’t Neterra!
We've been using NetWe've been using Neterra services for more than 20 yearserra services for…
We've been using Neterra services for more than 20 years. We have our own server in their data center together with their technical support.
We have very easy communication with their staff and they always respond timely in urgent cases.
Without our partners in neterra our…
Without our partners in neterra our gaming servers chain would have ceased to exist long time ago

Reply from Neterra Telecommunications
Good company been renting IP's for long…
Good company been renting IP's for long time top quality. Very fast support and good overall experience

Reply from Neterra Telecommunications
In the past month or so Neterra is a…
In the past month or so Neterra is a joke. First a huge outage a week ago on Sep 21 where as a side effect they lost all their recording and started from scratch from that day. Then today, Sep 29 out of the blue the streaming is down again. Only God knows what the end result will be now and when they will restore service. Is this the type of service people want?

Reply from Neterra Telecommunications
I've sent inquiry for colocation before…
I've sent inquiry for colocation before a week ago. Still no reply.

Reply from Neterra Telecommunications
Competent, Reliable and Supportive Partner
For over 15 years, we have been loyal customers of Neterra services. Throughout our journey of growth and development, their team of engineers and IT specialists has been an invaluable resource, providing us with technical solutions, advice, and unwavering support. They have skillfully resolved various cases and challenges, acting as both friends and consultants.
Our trust in Neterra is absolute, relying on them completely in our daily operations. Their technical capabilities and infrastructure solutions are of the highest caliber. We utilize their mail servers, media websites, and cloud servers, while also benefiting from collocating our own servers in their top-notch data centers in Sofia. Not only do we depend on them for IT services, but their DDoS attack protection has also proven to be a crucial aspect of our security.
Neterra operates according to international standards, offering global solutions with a personalized touch. This level of dedication is truly commendable and exceptionally advantageous for us. As a result, we are incredibly satisfied and consider ourselves fortunate to have such a reliable and supportive partner in Neterra.
Team is very supportive
Team is very supportive, delivery timelines are strictly followed, Documentation & other governance process is impressive.
They use spamtitan.com security
They use spamtitan.com security. What this stupid security does is prevent receiving abuse reports when we send via emails. So the company never receives abusive complaints and the issues remain unresolved.
That is why i am here. Otherwise, why would i write here?

Reply from Neterra Telecommunications
Excellent telecom solution provider
Excellent service, efficient communication, and professional support in implementing satellite communication solutions.
The perfect NOC team and service
We are very satisfied by the Neterra NOC services. They have developed an excellent team of professionals which perfectly fulfils their duties without hesitation. The NOC professionally fulfilled all our requirements for a special zone with all the needed compliance specifics. After they build the area we had no problem with any of the physical, logical and communication services we used.
PERSY Ltd
PERSY Ltd. has been working with Netera for more than 15 years. We are very satisfied with their services. They are always nice and respond very quickly to our requests. We trust them because of their high professionalism and competence. We recommend Nettera to our partners as a reliable, responsible and very committed company. Which always takes care to satisfy the needs of its customers!
Quick and responsive team
Quick and responsive team, easy to work with. Both sales and technical team are skilled and know how to help in every moment in short notice.
Excellent service!
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