Jumped into a tournament on the site and honestly, it kept me hooked. Watching my rank shift every hour, chasing after those top spots was oddly thrilling even though I didn’t clinch first place. Felt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good site for basic gambling. Sometimes the offers dont always load and bet settling takes long in comparison to most sites. Offers could be better. Welcome offer was good when I signed up. Any issues... See more
Company replied
Not really fan leaving any reviews to gambling sites ,coz I always lose haha But I want leave a comment to those guys who thinks they not will able to withdraw money. So what happen,I open my accou... See more
Company replied
I play for fun and wins. It's the only site I found that keeps the games entertaining after many months, I self excluded from others. The Big Bass games I love but they take and take even on all stake... See more
Company replied
Company details
About NetBet.co.uk
Written by the company
Bet £20 & Get 100 Free Spins
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
Contact info
United Kingdom
- netbet.co.uk
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good communication
27 February 2026
Reply from NetBet.co.uk
Hi,
We’re really pleased to hear that you were happy with the communication. Providing clear and effective support is something we always strive for, so your feedback is truly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Natalia,
We’re really pleased to hear that you found the support helpful and the information provided clear and accurate. That’s exactly the standard we aim to deliver, so your feedback means a lot to us.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Fantastic operator!
25 February 2026
Reply from NetBet.co.uk
Hi Conor,
Thank you for the great feedback! We’re thrilled to hear you had such a positive experience and found our operator fantastic — that’s exactly what we strive for.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
The customer service agent max that I…
The customer service agent max that I was dealing with was one of the best CS I’ve ever experienced.
No messing about with him, explained what the issue was and even though we were unable to get the actual issue resolved, his compromise for a solution was even better.
24 February 2026
Reply from NetBet.co.uk
Hi Christopher,
What fantastic feedback — thank you for taking the time to share it! We’re delighted to hear that Max provided one of the best customer service experiences you’ve had. It’s great to know he handled everything clearly and professionally, and that the solution he offered left you feeling satisfied, even if the original issue couldn’t be fully resolved.
We’ll be sure to pass your kind words on to him — it will mean a lot.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Can find no option to place multiple…
Can find no option to place multiple bets of any kind which is a waste of time. Maybe they're not interested in the sportsbook side of things.
24 February 2026
Unprompted review
Reply from NetBet.co.uk
Hi Jamie,
Thank you for sharing your feedback — we’re sorry to hear you’ve had difficulty placing multiple bets.
You can place a combi bet very easily by selecting one outcome from each event you’re interested in. Each selection will automatically be added to your betslip, where you’ll then see the option to place them together as a combined bet.
If you were referring to a different type of bet, we do offer a variety of bet options, including BetBuilder and system bets. We’d strongly encourage you to get in touch with our Customer Support team so we can better understand what you’re looking for and guide you through the available options.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Great site very fast payment of…
Great site very fast payment of winnings but more importantly excellent customer service. Thanks Natasha x
23 February 2026
Reply from NetBet.co.uk
Hi,
We’re so pleased to hear you’re enjoying the site and that your winnings were paid quickly — that’s always great to know! Even more importantly, we’re delighted that Natasha provided you with excellent customer service. We’ll be sure to pass your lovely feedback on to her.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Fake site robbing scamming pretending…
Fake site robbing scamming pretending to be a gambling site 😂😂😂
21 February 2026
Unprompted review
Reply from NetBet.co.uk
Hi Brad,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Joseph,
We love hearing this — thank you for sharing! It’s fantastic to know Carl provided such a great experience and left such a positive impression. We’ll be sure to pass your amazing feedback on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
didn’t opt in to the free spin welcome…
didn’t opt in to the free spin welcome bonus went ahead and spent 20 on slots thinking i did then carl from customer support helped and rewarded me with the spins great service
19 February 2026
Reply from NetBet.co.uk
Hi Hayden,
We’re really glad to hear that everything was sorted for you. It’s completely understandable how that situation could happen, and we’re pleased Carl was able to step in and assist by getting those spins credited for you.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Carl was amazing and so helpful a real…
Carl was amazing and so helpful a real asset to the team
18 February 2026
Reply from NetBet.co.uk
Hi Imelda,
We’re so pleased to hear that Carl was amazing and so helpful during your experience. It’s fantastic to know he made such a positive impact — he truly is a real asset to the team, and we’ll be sure to pass on your kind words to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Brilliant won quite some cash today…
Brilliant won quite some cash today after loosing quite a few hundreds. 🤭 but overall good site easy to use withdrawal is in your bank in minutes this is by far the best app I’ve used better than any obvious betting sites. 10/10
16 February 2026
Unprompted review
Reply from NetBet.co.uk
Hi Amir,
We’re delighted to hear that you had such a positive experience and that you’re finding the app easy to use with fast withdrawals. It’s great to know we’ve stood out compared to other sites you’ve tried — thank you for the 10/10 rating!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reviews are a lie
Reviews are a lie
These reviews are surely a lie. Odds are well below other sites. Cash out disgraceful and also offer in play betting then stop.
This site is a joke
14 February 2026
Unprompted review
Reply from NetBet.co.uk
Hi Karl,
We’re really sorry to read that you feel this way. We can assure you that all reviews on Trustpilot reflect genuine customer experiences, and we always aim to provide competitive odds and a fair, transparent betting experience.
We understand that odds, cash out values, and in-play availability can sometimes vary due to market movements and live event conditions. However, your feedback is important to us, and we’d truly appreciate the opportunity to look into your concerns in more detail.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Christina was very helpful in helping…
Christina was very helpful in helping me Solve my problem.
14 February 2026
Reply from NetBet.co.uk
Hi Charlotte,
We’re really pleased to hear that Christina was able to help you resolve your issue. It’s great to know she provided the support you needed — we’ll be sure to pass your kind words on to her 😊
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Paige,
We’re delighted to hear that you found our team understanding and quick to reply. Providing clear and prompt support is always our goal, so it’s great to know we met your expectations.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Carl was very helpful and resolved the…
Carl was very helpful and resolved the issues
13 February 2026
Reply from NetBet.co.uk
Hi Martin,
We’re really glad to hear that Carl was able to help and resolve the issues for you. It’s always great to know our team is making a positive difference, and we’ll be sure to share your kind feedback with him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Robert,
We’re pleased to hear that you found everything straightforward. We always aim to keep things simple and easy for our players, so your feedback is greatly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi,
We’re glad to hear you’re having good fun playing Poker with us! It’s great to know you’re enjoying the experience, and we hope the excitement continues at the tables.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Because I am useless technically and your man Carl helped me so so much.If he is new, your company has a gem there thanks
Your man Carl is a gem.
If he is new to the company he is outstanding and will be an asset for your business!
12 February 2026
Reply from NetBet.co.uk
Hi Tony,
What a wonderful comment to read — thank you for sharing this! We’re delighted to hear that Carl made such a positive impression. He truly is a valued member of the team, and feedback like yours means a lot. We’ll be sure to pass on your kind words to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Carl was fantastic sorted my case in…
Carl was fantastic sorted my case in minutes what a great guy for your team
12 February 2026
Reply from NetBet.co.uk
Hi,
We’re absolutely delighted to hear that Carl was able to sort your case so quickly. It’s fantastic to know he made such a positive impression — we’re lucky to have him on the team, and we’ll be sure to share your kind words with him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
Hazel answered my query
11 February 2026
Reply from NetBet.co.uk
Hi,
We’re glad to hear that Hazel was able to answer your query — we’ll be sure to pass along your feedback.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.
Best regards,
The NetBet Team
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