NEST Management Reviews 

We joined NEST Management in 2005 and have worked with them ever since. Over nearly two decades, they have been a consistent and reliable partner in helping us grow and stabilise our academy.
We’ve known Louisa Turchet from day one, and she has always been professional, supportive and genuinely invested in our success. Having that continuity and long-term relationship has made a real difference to us as a school.
Their billing support and financial structure have allowed us to operate in a far more organised and professional way, giving us clarity and confidence in running the business.
After all these years, we wouldn’t consider using anyone else. If you’re serious about building and sustaining a professional martial arts academy, NEST are a strong business partner to have behind you

Adding to the chorus of bad reviews for this horrible company. They 'manage' direct debits for a Krav Maga class but continued to demand money after I spoke to my instructor to suspend my classes saying they hadn't been told - fair enough, but as payment was still to come out I cancelled the direct debit through my bank. They wanted more 'final payments' which I paid and told me I could reinstate the membership after the 3 month break by letting them know. I didn't let them know but after the 3 months was up they set up the direct debit again without my consent. Tried and failed to get a refund for this, but said they'd take this as final payment and cancel. Not ideal but vowed never to deal with them again after this. They then told me that a further payment would be taken as 'final', contradicting what they told me originally. Have contacted financial ombudsman about them, will see if anything comes of that. They seem to have cancelled the original direct debit now but I'm still angry about them taking £39 to beging with (and threatening to take another £39) - they were rude in their response (always taking 3 days and always from a different person every time) and tried to make it sound like it was my fault. Awful people to deal with, surprised such a backward company operates like this in this day and age

Horrible experience thus far. They make false assurances and then don't deliver. Poor communication. If you can avoid dealing with this company then do. If you want to pay for tiger cubs then you don’t have much choice. The poor rating on trust pilot speaks volumes.

We pay for our sons martial arts lessons through this company but my son hasn’t been in over a month due to the lessons being cancelled by the instructor !

On contacting Nest for a refund they say the instructor is entitled to holidays and any other cancelled training speak to instructor !

Well I pay nest so I’ve cancelled my direct debit…. You can bet your life someone will take interest now

Nest Management set up a 2 weekly direct debit taking a full month’s payment each time. When trying to arrange a refund of the additional charges they have taken from my bank, they have denied setting up a direct debit of this frequency. However, the details of the direct debit clearly state ‘every 2 weeks’. My bank balance also shows this to be the case!
They argued back stating that the additional sessions I’m paying for can be attended after I have cancelled the direct debit in addition to the full month they feel entitled to after cancellation.
Their whole set up is to take as much money from families as possible and claim no responsibility. I have never encountered such an unprofessional, unethical and down right rude company and I urge anyone to reconsider signing up with UKTI and NEST management.

Had to use this company as payment of DD for a TKD membership. They sent my full banking details to me in an attachment, I had asked for a copy of my contract, I didn't ask/need this information as I knew I was paying a DD as I had been for over a year, reported them to ICO!

Website/app is poorly designed. The app doesn't work once you set up your direct debit. This means that you set up a direct debit and then find you cannot book a class, as the app doesn't work (and gives a misleading error message. The company has a single email address and a single telephone number. This is their support. I emailed and got no help as I needed to quote an ID number (which I would need to get from the app/website). When I phoned no one was available to help (staff were in a meeting). I was told that someone would call me back but that never happened. Rubbish.