James Taylor was great! My insurance consultant was away so James stepped in and sorted some cover for me quickly and efficiently. I already had insurance in place, but decided that it didn't qui... See more
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Company details
Written by the company
We are Nest! A team of general insurance advisers who are passionate about quality insurance advice and world class service delivery
Contact info
BS23 1NX, United Kingdom
- 03330 110555
- support@nestgi.co.uk
- nestgi.co.uk
Great customer service and communication
We recently used Nest (dealing with James Taylor) to organise our house and contents insurance. Very professional attitude with great customer service and communication. We had a delay in completion and James kept in touch but didn't badger us. A pleasure to deal with a company who ensure you get the best product and treat you as an individual rather than a one size fits all approach. We would definitely recommend.

Reply from Nest GI
Super easy and supportive experience…
Super easy and supportive experience from Richie who helped guide me through the process. Buying my first place was stressful and a big learning curve and he didn't hesitate to answer all my 101 questions - highly recommend Richie and Nest.

Reply from Nest GI
Richie was brilliant!
Richie was brilliant, we had an initial call to discuss needs etc then booked in to discuss the following Tuesday however I had a call to say exchange was happening on the Monday, I asked if there was any chance he had time on the Monday and he called straight away no hesitation and got me all set up with the home insurance. If I could give 10* I would. Thank you again Richie.

Reply from Nest GI
Great service
Knowledgeable, friendly service from Ben. Regular updates and reminders via text message were super helpful too.

Reply from Nest GI
Nice one Ben!
Ben was a great laugh and a great help. Absolutely no issues whatsoever, he gave us all the info we needed, went away to get the quote, and we were happy with the result. Cheers mate!

Reply from Nest GI
The customer service provided was…
The customer service provided was excellent. Very professional and thorough. Not only were they great to use but they were also able to save me a considerable amount of money and made the process straightforward.
Would not hesitate to recommend.

Reply from Nest GI
Richie 5 star service
Richie 5 star service, professional, knowledgeable and honest.
A really nice guy, explained everything to me also asked me if I had an questions made sure i understood the information.
Thankyou for helping me, very much appreciated I am extremely happy with the call and my home insurance thanks again! Sarah

Reply from Nest GI
Richie Flack was brilliant
Richie Flack was brilliant - really accommodating. As first time buyers looking for home insurance nothing was too much, he happily explained everything for us and made the whole process seamless. Highly recommend.

Reply from Nest GI
Richie was very easy to talk to
Richie was very easy to talk to, followed up on what I asked him to and talked through options for my home insurance. Very easy to connect. Easy to get hold of on the phone/ quick to return my call.

Reply from Nest GI
The best customer service
Talking to Nest GI is some of the best customer service I’ve had. Richie, who I spoke with over three phone calls, made all of the information about contents insurance and cover clear to me and found me the best service for what I was looking for as someone who is moving out for the first time. His work was quick, precise and professional and he seems like a very lovely person too. I will definitely be recommending these services to anyone who needs them and look forward to coming back to this service when I need to.

Reply from Nest GI
I’m a very happy customer
I’m a very happy customer. Having resolved my renewal swiftly; Richie Flack ensured that the process was smooth and transparent throughout.

Reply from Nest GI
Helpful and Informative
Nest GI were very helpful navigating the tricky insurance landscape. Ben was well informed and easy to talk to. Felt no pressure to buy.

Reply from Nest GI
Landlord insurance
James at nest GI was brilliant so helpful and patient considering I was trying to get landlord insurance while living in Thailand. Thank you James for all your support

Reply from Nest GI
Thank you for being so professional and…
Thank you for being so professional and efficient in reminding me of the annual renewal of my home insurance, and sourcing a better premium. It was a pleasure working with you.

Reply from Nest GI
Ben was fantastic from start to finish…
Ben was fantastic from start to finish when getting me set up with home insurance before moving in to my first house. Completely stress free, allowing me to worry about the other things!

Reply from Nest GI
Ben was superb
Ben was superb! Genuinely brilliant and saved me chunk of money to boot.

Reply from Nest GI
Ben helped us through the questionnaire…
Ben helped us through the questionnaire to get the right cover for our property. He was polite, professional and friendly, so we were at ease. He found a reasonable cover and we are happy to book that in with him. Highly recommend.

Reply from Nest GI
Excellent service
Excellent service. Straightforward, friendly, professional service given by Richie Flack. He was very patient all through and ensured we understood everything throughout the process. He was also easily reachable and communication wasn't stressful at all. I would recommend them anyday anytime.

Reply from Nest GI
5-star service
I was helped by Jordan Sims on my insurance.
He is thorough and attentive, and did an excellent job from beginning to end. Strongly recommend Nest Gi services.

Reply from Nest GI
Noel Fletcher
Worked with Ben to find the right solution for my home insurance. Very happy with the outcome and with his professionalism. Saved me a lot time and stress. Will definetly recommend Nest GI to friends and family. Basically "Ronseal", Does exactly what it says on the tin.

Reply from Nest GI
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