NerdWallet Reviews 3,357

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the user experience to be straightforward and appreciated the ease of navigating the website. People often mentioned that the service made it simpler to find various options, eliminating the need to search multiple sites. The process of applying for financial products was frequently described as quick and easy. However, some people were dissatisfied with the pricing, noting that the rates offered were often much higher than advertised or expected, especially for those with good credit. A few other people also felt that the payment process was problematic, with some concerns regarding charges or issues after selecting a lender. Additionally, some customers mentioned receiving frequent communications after using the site for quotes.

What people talk about most

Price

Users describe negative interactions with price, frequently citing advertised low interest rates (e.g.,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and speed of various... See more

Website

Clients share ambiguous opinions on the website. Many reviewers express significant dissatisfaction,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service, highlighting... See more

Payment

Consumers find payment to be negative, often encountering issues such as hidden fees, unexpected charges, and... See more

Based on these reviews

Rated 4 out of 5 stars

Quick response with basic personal information to get pre approval and rate possibilities from several lenders showing varying lengths of lend, some with lender fees some without, and amounts requeste... See more

Rated 3 out of 5 stars

Auto loan rates were crap! I have two pre approvals for a full 1% less than the offers from Nerdwallet. Do you homework, check multiple sources before making a decision.

Rated 3 out of 5 stars

Rates too high. Too many spam calls immediately after. Credit Karma had better rates from the same companies and had even more options. This was fast to see offers though.

Rated 4 out of 5 stars

I use need wallet for most of my financial inquiries. From CC comparison to better understanding types of banking accounts and loan understanding I love how simple and approachable they make the infor... See more


Company details

  1. Financial Institution
  2. Review Site

Written by the company

At NerdWallet, we believe that everyone should be able to make financial decisions with confidence. We’re building a team of Nerds with the knowledge, passion, and skills to make that happen. Use our trusted, objective ratings and reviews to make smarter financial decisions with NerdWallet’s.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Welcoming

It was wonderful to receive a reasonable and friendly reply. I’m contemplating a decision very soon. Thank you 😊

10 February 2026
Rated 1 out of 5 stars

Low interest loans advertised

Low interest loans advertised. I have a 748 credit score and the best it offered was 18% this is a joke. Let's try 3% not 28. That's ridiculous, what idiot would actually get a loan with an interest rate above 6%

8 February 2026
Rated 1 out of 5 stars

You guys a bunch of con artist I was…

You guys a bunch of con artist I was calling to get the 5.99% interest rate. I have a speak and spam perfect credit score and the guy told me it’s not available for me. You people are just a joke. Disgusting.🤬🤬🤬🤮🤮🤮

31 January 2026
Rated 5 out of 5 stars

Jack with nerd wallet made this process…

Jack with nerd wallet made this process super easy. He knew he was working with some challenges, but never once showed any hesitation. We had multiple callback times and every time he called back exactly when he said he would. Funding is going through and our business is about to launch. Thank you, Jack and thank you, NerdWallet.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT Use. They sell your information

They sell your information. Do NOT use. I was not the one that uploaded my information and now almost 2 years later my information continues to get resold to other "lenders."

27 January 2026
Unprompted review

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