NerdWallet Reviews 3,357

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the user experience to be straightforward and appreciated the ease of navigating the website. People often mentioned that the service made it simpler to find various options, eliminating the need to search multiple sites. The process of applying for financial products was frequently described as quick and easy. However, some people were dissatisfied with the pricing, noting that the rates offered were often much higher than advertised or expected, especially for those with good credit. A few other people also felt that the payment process was problematic, with some concerns regarding charges or issues after selecting a lender. Additionally, some customers mentioned receiving frequent communications after using the site for quotes.

What people talk about most

Price

Users describe negative interactions with price, frequently citing advertised low interest rates (e.g.,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and speed of various... See more

Website

Clients share ambiguous opinions on the website. Many reviewers express significant dissatisfaction,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service, highlighting... See more

Payment

Consumers find payment to be negative, often encountering issues such as hidden fees, unexpected charges, and... See more

Based on these reviews

Rated 4 out of 5 stars

Quick response with basic personal information to get pre approval and rate possibilities from several lenders showing varying lengths of lend, some with lender fees some without, and amounts requeste... See more

Rated 3 out of 5 stars

Auto loan rates were crap! I have two pre approvals for a full 1% less than the offers from Nerdwallet. Do you homework, check multiple sources before making a decision.

Rated 3 out of 5 stars

Rates too high. Too many spam calls immediately after. Credit Karma had better rates from the same companies and had even more options. This was fast to see offers though.

Rated 4 out of 5 stars

I use need wallet for most of my financial inquiries. From CC comparison to better understanding types of banking accounts and loan understanding I love how simple and approachable they make the infor... See more


Company details

  1. Financial Institution
  2. Review Site

Written by the company

At NerdWallet, we believe that everyone should be able to make financial decisions with confidence. We’re building a team of Nerds with the knowledge, passion, and skills to make that happen. Use our trusted, objective ratings and reviews to make smarter financial decisions with NerdWallet’s.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick & Easy

It’s was quick and Easy was approved in seconds .Now with a lower rate I can pay down easier my credit card dept . Less stress

1 December 2025
Rated 1 out of 5 stars

Deceptive Practices - No Surprise

Like basically every other business these days, NerdWallet lures you in with misleading link titles.

I was looking specifically for a loan that includes a cosigner in the initial pre-qualification stage. NerdWallet had a link titled "Co-Signed or Joint Personal Loans in 2025 - NerdWallet" so I clicked it. I filled out all of the requested information, including my email address - even though I read the small print that said they are going to give my information to other companies (sharks) who are now going to spam me trying to get my business. (Sometimes you have to sell your soul to the "devil.") When I clicked the final button, rather than switching to a page asking for my cosigners information, it gave me 4 HORRIBLE offers (ranging anywhere from 28% - 42% interest)! There was nowhere for me to click a button that would take me to a different area of their website, no option to see how my offers changed with the inclusion of a cosigner, nothing.

It would be mind-blowing if for once, a company could just offer what they actually claim to be offering. How is it even legal to gain business through lies? I'm pretty sure I remember when "false advertising" was against the law.

NerdWallet: leading with lies and false advertisement, like every other corporate monster in the United States.

0/10 DO NOT RECOMMEND.

25 November 2025
Rated 4 out of 5 stars

It was quick

It was quick. Had different places to choose from. I only gave 4 stars because after I picked a lender no matter who it was I was blocked.

24 November 2025
Rated 1 out of 5 stars

I went thur the pre qualification

I went thur the pre qualification and had loans I could pick from. Did all the work thinking I was going to get a loan and then I didn’t get approved.

22 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look