Waiting for merch for 180 euro, no response, no communication - only senseless responses just to delay time! Don't ever order anything from this seller!!! And don't forget you have 180 days to refund... See more
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My order was canceled due to wrong pricing of ordered items (I didn't get any cancelation email or anything) which I found out after more than week, when I asked why my order hasn't been shipped. They... See more
They have some preorders of mine on their website from more than one year ago. The products were expected in october/november 2022. I know that there are always delays with funko, what I don't underst... See more
I wish I had read the reviews here before pre-ordering Funko Pops through Nerdom. After 6 months of waiting since my order I still have no delivery and the meaningless emails they send never address t... See more
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I pre-ordered a toy
I pre-ordered a toy from them, at the beginning of July 2022. Already January 2023, and no news about my order, the status on the site, as from the first day of payment, is expected. They don’t want to return the money, they write to me so that I can expect my order - to the question of how long to wait, no answer. Also disgusting online customer service, you can wait for a response to a letter for several days, and after waiting, you will read the answer in style, we are very sorry, but you will have to wait a little more. Do not order anything from them online! You will lose your money and nerves.
Don't buy
Don't buy. They stolen me 70 euro. Be careful. Worst websites ever.
It was an alright experience
It was an alright experience. I preordered a figur and a few days after the release day i got an email saying my product would be shipped. After 1 week i messaged them, they replied and than started to ship my figur, a week later it arrived with no damage! So all in all okay.
If products arrive damaged, do not expect a refund, even partial, or a coupon.
If products arrive damaged, do not expect a refund, even partial, or a coupon.
For weeks they have been making fun of me .. they even offered to send me back (at my expense) but the address was false .. thank goodness I had searched on maps and I saved 22 € and the loss of pops.
Nothing to do with others .. light years away from today's services!
Never again!
Amazing experience with this store
Amazing experience with this store. Really good packaging and amazing products
Stay away at all costs! NOT RECOMMENDED!
Stay away from this business and look elsewhere.
I have an order I've place in February that is still pending - tried several times to reach out to Nerdom - at first they said that I was only missing an item and was about to arrive it the next few weeks (Aug) - then they claimed another item is missing - and now they are also ignoring my messages. Do yourselves a favor and don't do the same mistake I've done - find other reputable sellers - after a whole year of waiting for my items which are now probably sold out elsewhere I have to open up a dispute with Paypal.
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