Neotrades Reviews 

91
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I worked for this company, and they did not pay my salary even though I worked for more than 15 days. They removed me without any notice or proper explanation. Based on my experience, the compan... See more

Rated 1 out of 5 stars

From June to August, I traded Japanese stocks but Neotrades refused my withdrawals of profits because of their ridiculous "trading abuse" regulations. All Japanese stocks these days on other brokers a... See more

Company replied

Rated 3 out of 5 stars

Here we go, the inauguration of Trump passed a few days ago and finally the financial markets are more predictable. As far as I know, many financial analysts expect the bull run on all markets since... See more

Company replied

Rated 3 out of 5 stars

The broker is okay, but the minimum depo is way too high as far as I’m concerned. I don’t think that Neotrades provides anything that can justify such a min depo. so listen up neotrades representat... See more

Company replied

Company details

  1. Financial Institution
  2. Finance Broker

Written by the company

A secure, award-winning, innovative Forex and CFDs broker you can trust! In a fast-paced trading industry, missing out on even the smallest detail can often make the difference between success and failure. We believe that only a perfect blend between technology, education, and professional customer service can answer the needs of a modern trader. We recognize the importance of quality in every service we provide, so we are working hard to ensure that our community enjoys transparent services and ground-breaking products.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

91 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(91)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

Neotrades is a solid brokerage option…

Neotrades is a solid brokerage option for retail forex traders, offering a range of account types, access to multiple asset classes, and the advantage of Copy Trading.
However, the limitation to only the MT5 platform might be a drawback for some traders who prefer more platform choices. With the including of additional trading platforms, Neotrades could undoubtedly become an even more appealing choice for traders of all levels.
With their minimum deposit requirements it is obviously they are targeting more experienced traders... well in that case you need to provide them with more options.

25 July 2023
Unprompted review
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Reply from Neotrades

Thank you for rating your experience with Neotrades so far. We appreciate your feedback!

Rated 5 out of 5 stars

Here is list of a few of benefits I…

Here is list of a few of benefits I have noticed in couple of weeks I interacting with this company.
First, the registration and account verification procedure was simple and straightforward. I provided everything that was required of me and in return I got access to trading. Great!
Next was depositing. Here everything went quickly and without problems. I was pleasantly surprised that there are no commissions for deposit.
What's next? Next was installation and customization of the broker's trading platform. And here I met my good old friend - MetaTrader. I have only positive associations with this platform, so I am satisfied with this meeting.

22 July 2023
Unprompted review
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Reply from Neotrades

Hi Stefano,

Thank you so much for your positive review!

Have a great day!

Rated 1 out of 5 stars

This is a scam company

This is a scam company. I saw their ad in fb and contacted them for signals, they collected my documents and misused to signup with many other services, i detected this scam using the email address and unique phone number i shared to them.

Also they sold my personal details i keep getting 100's of calls every week from them and their affiliated partners, it has not stopped yet. I raised many support tickets

#328536 and #328042 and they have not stopped yet. I am from bahrain. this is heavily GCC targeted scam.

Here is the account Customer Number: CU32507

11 July 2023
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Reply from Neotrades

Dear Abdul,


Thank you for providing us with your Neotrades account number.

After conducting a thorough investigation into your account, it appears that there might be a misunderstanding.

Our records indicate that you have not made any deposits with our company. Also, we did make a few phone calls to you with the intention to provide assistance and answer any questions you may have had regarding our services.

Furthermore, please note that we never provide any forms of financial advice to our clients.

Regarding the misuse or sale of your personal information, please be assured that we prioritize client confidentiality and have robust security measures in place to protect your data. We would never engage in such practices. If you believe your personal details have been compromised, please provide us with any additional information so that we can investigate the matter further.

We value your trust and strive to provide a reliable and transparent service to all our clients. Our support team will conduct a thorough investigation and take appropriate action to address your concerns.

We apologize for any distress caused by this situation and assure you that we are committed to improving our services and addressing any issues promptly. Should you have any further questions or concerns, please don't hesitate to reach out to us. We are here to help and provide the support you need.

Thank you for bringing this matter to our attention, and we appreciate your patience and understanding.

Rated 3 out of 5 stars

Not interested in refunding the money...

I initiated refund application last Friday (23062023) and surprisingly not even a mail from their side which raises a red flag, later I talked to customers support, first I was told it will be max 3 working days. when I approached again after 3 working days I was told the finance is analysing my application. JUST WOW WHAT A GREAT SERVICE. Today I receive a mail that a reminder has been sent to concerned department but my refund application is still pending at account. And looking at the beautiful reviews here it seems nobody had tried asking for refund which I think is the first step to confirm that your account details and broker's finance is on same page.

As soon this review went out I received a call from Neo with the explanation mentioned in my review response. AH I received my deposit money refunded today and thank ful for that.

But what I understand from this episode that the customer service and finance need much improvement.

28 June 2023
Unprompted review
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Reply from Neotrades

Hi Rehan,

We are sorry for the delay in processing your refund. Our team encountered some unexpected technical difficulties, but we've got this sorted out now. Your refund has been processed and the funds are on their way back to you.

If you have any futher questions or need assistance, please reach out to our customer support team.

Thank you,

The Neotrades team

Rated 5 out of 5 stars

Neo Trades and Milan M

I was a man who was always against trading and thought trading to be a waste of time and money. However Milan from Neo Trades have managed to convince me to start small and play safe. He is always available to support me and has never told me to put money unnecessarily in anything that I have no idea in. Thanks to him and Neo trades i have found a new purpose and a secondary source of income. Milan is the best!

22 June 2023
Unprompted review
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Reply from Neotrades

Hi Sibasish,

Thank you so much for sharing your experience with Neotrades.

Have a great day!

Rated 5 out of 5 stars

Hi NeoTrades and Mr.Milan,

Hi NeoTrades and Mr.Milan,

Thank you for your service and guidance. It’s really grateful so far thanks again.. please continue and keep your clients safe and happy 😃

1 June 2023
Unprompted review
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Reply from Neotrades

Thank you for rating and sharing your Neotrades experience Martin.
Have a great day!
The Neotrades Team

Rated 5 out of 5 stars

I am having such a wonderful experience…

I am having such a wonderful experience working with NeoTraders. Their dealing is up to the mark,whenever I need help their staff specially Mr.Milan always available. I feel safe ,secure and 100% satisfied having good trades.Highly Recommended!

15 June 2023
Unprompted review
Neotrades logo

Reply from Neotrades

Thank you for sharing your Neotrades experience Muhammad.
Enjoy your day!
The Neotrades Team

Rated 4 out of 5 stars

The blazing-fast execution speed is one…

The blazing-fast execution speed is one of the main reasons why I adore this platform. Here, transactions and deposits are safe and secure. Since coming across this site, I've made a tonne of money and haven't turned around. I was able to close some fantastic deals here. I heartily urge all traders and investors to give this site a visit.

28 November 2022
Unprompted review
Neotrades logo

Reply from Neotrades

Thank you for your rating Michael.
Have a wonderful day!
The Neotrades Team

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