NEOSTRATA Ireland Reviews 41

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I found out about Neostrata through my friend. Her skin was GLOWING after struggling with breakouts and oily skin for a long time. She told me she only uses Neostrata! I didn't know where to start s... See more

Company replied

Rated 5 out of 5 stars

I'm in love with Neostrata Enlighten Vitamin C Serum. I love package & bright orange bottle, it looks upmarket and classy and the serum has no distinctive smell. I was apprehensive however, the serum... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with .. love the points system and makes a real difference when building up points and placing orders ! Great value for money & fantastic customer support too !

Rated 2 out of 5 stars

I tried the restore moisturiser but I really don’t like it :( I had such high hopes, it smells incredibly chemically and it causes such bad pilling, I’m not sure if it’s dead skin coming off my face o... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

We’re on a mission to help people by helping their skin. Our name translates to “new layers.” Two words that perfectly describe our skincare philosophy that visible results come from renewing layers of the skin.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

41 reviews

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Rated 1 out of 5 stars

Good afternoon

Good afternoon. My order was supposed to arrive on 27.11.2023. It was not delivered to me, but you say that someone else received it. Can you tell me who you gave my order to? Order number #20679 (24/11/2023)

29 November 2023
NEOSTRATA Ireland logo

Reply from NEOSTRATA Ireland

Hi Veronika. Many thanks for your order.
We are very sorry to hear that you couldn't locate your Neostrata order.
Your order was delivered to the eircode address that you provided to us and signed for on 27/11 at 13:46pm. We emailed you this information along with a photo from the courier as proof of delivery. Our customer service team has been in touch with you by email and phone to assist you, and sent you on all the relevant details. Let us know if you need any further information

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