I’ve had a really good experience with Neospin Casino so far. The site is easy to navigate, games load smoothly, and everything feels well put together. Deposits were quick and straightforward, and I... See more
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Replied to 80% of negative reviews
Typically replies within 1 month
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good casino 24/7 customer support.
alexander help me through verification..

Reply from Neospin Casino

Reply from Neospin Casino
I love playing neo although sometimes withdrawing funds can be quite frustrating and difficult with unnecessary documentation needed. Once all issues are resolved then I couldn’t recommend a better site
Very bad casino made many withdraws and every single time they make me go through hell to get it out if you win over 1 thousand they make you wait the whole week and go through more steps then you actally haft to this has happened to me like 8 times they will wait until friday and reject your withdraw so then you haft to wait the whole weekend really do not reccomend they pay out but you haft to go through hell to get it out and they do it over and over and tell you they will rase your concern extra that it shouldnt be that way there sorry then next wirhdraw you go through it all again very unprofessional ive also had many times ove been playing and my build up bonus reset after it kicks me from game they are very sus and unreliable and are suppoused to be a proper licened company been playing this casino since augest last year trust me when i say FIND ANOTHER CASINO THIS ONE IS UNPROFESSIONAL
Update: i did recieved my withdrawal but after 3-4 tries. I am playing again and will try withdrawal next to see if it can be trusted or not.
Update: I was able to withdraw serveral times successfully.
please donot play here. At first i started playing did lose some and then requested withdraw my remaining 50 dollars. Withdrawal was approved. ahain started playing small and made a small deposit of 30 dollars then i played sometime and won little amount i wanted to withdraw my 55$ but request because of terms and conditions which says i need to wager 3x my deposit so i had to wager more than 90 dollars from my 30$ deposit to request withdrawal, so i played sometime and wagers 120$ in total my balance went from 55 to 85$, as i did wagered more than 3x i requested withdraw but after 2 days i get email saying you need to wager 3x of deposit which is now 180$ and therefore your withdrawal request is rejected . how tf it went from 90 to 180$, i didn't make any deposit all i had was 30$ deposit at first then nothing. now i have played again from same balance and went from 85 to 133$ and have requested withdrawal as i have also wagered more than 180$ which is 6x my deposit amount, lets see if they approve it now or not. they just want you uto lose money they will not say you anaything when you are making a deposit and play, bbut when you win and want to withdraw they will verify and try to delay it as much as possible unitll you gamble and loses money. what a shame would never comback on this site if this is a real scam

Reply from Neospin Casino
Accept code on sign up and won't honor it. Poor customer service. Don't waste people time with sign up promo code acceptance just to deny them it. Rude and inefficient customer service, too.
So I won't 12k aud a few months back and they took my winnings away from me because of an issue (yes I was in the wrong I used a ex gf bank card on my account because she wanted to play but that not acceptable) but all that was fixed and was told that my account is working again just now winnings and I can make future withdrawals until I won 7.5k just last week and won't let me withdraw because of the same issue from months ago. I sent proof that it was already resolved but are still being dicks about it. I have been a very loyal customer for years neospin was my go to site without fail but not any more they are the most scummyest I have yet to come across

Reply from Neospin Casino
My issue concerns Neospin
They accepted my registration and allowed me to deposit money without any problem. However, as soon as I made a withdrawal after winning, they suddenly closed my account and blocked my access completely. I can no longer access my account or my balance.
At first, they claimed I was restricted due to a connection with another casino, which I was not aware of. That alone is already questionable, but what is worse is that they still accepted my deposits.
Now, they have publicly responded on Trustpilot saying that a refund is in progress. However, this is completely misleading. For the past 4 days, they have only been asking me for documents that are irrelevant, impossible to provide, and in some cases do not even exist.
Their support team is a complete joke. I was transferred multiple times, made to wait long periods, and received no real help. It honestly feels like they are mocking me and hoping I will give up.
This behavior is dishonest and unacceptable. If they were able to accept my money, they should be able to return it without creating impossible conditions.
I strongly advise everyone to stay away from this casino.
Additionally, they are now requesting documents that are impossible to provide or submit. It is clear they are doing everything they can to avoid issuing my refund.
The problem is that they will likely respond here with misleading or false information, and I may not have the opportunity to reply afterward. This is dishonest and extremely concerning behavior
The casino platform always leaves you with wanting more. The customer service backing you every step.
Absolutely enjoy this one
i requested for transfer march the 13th morning and i didnt recieve anything till sunday morning. Upon my inquiry i found out that they needed credit card information which wasnt my payment method first place. I did direct bank transfer which i sent with my verification. this not the first time i rquested for withdrawl . i won many time bigger amount but never had any issues. this time i couldnt get hold of my vip manager either. i was told hes on vacation so i was talking to all hanky panky. very disappointed
deposited and won $5000 and withdrew the money was about 2-3 days wait no problems, then when i re depostied i got lucky and got my balance upto $20,000+, then they told me i could withdraw $4000 a day which was clearly a lie and it took 6 days of nagging them to finally get a withdraw to come through of only $4000, the other two $4000 withdrawals got cancelled, essentially they where delaying the withdrawal proccess as much as they could so i would continue to gamble and lose my money which i did because they did not want to pay out on time, i mean, 6 days for a $4000 withdrawal is just absurd, whats the point of even gambling at that point, dont play here, they clearly aint tryna pay you out if you semi win big, actual frauds am so disappointed
⭐ 1‑Star Review: Neospin Casino
Neospin Casino is a complete waste of time. The RTP feels well below average, to the point where you’re lucky to see any kind of return. Decent pays are almost nonexistent, and most sessions feel like you’re just feeding the balance straight into a void. Features barely show up, and when they do, they pay next to nothing.
The one time I actually managed to withdraw a small amount, the experience was just as disappointing. My account was fully verified, the withdrawal was in crypto, and their site clearly states crypto payouts take around 45 minutes. Instead, it took 48 hours to process. No explanation, no urgency, nothing. Just delay after delay.
If you value your money or your time, look elsewhere. Neospin does not deliver on its promises, and the overall experience is far below industry standards.
The bull shit to withdraw is a disgrace this lot arecripnoffs NOT RECOMMENDED

Reply from Neospin Casino
3 days later ( NOW 8 DAYS ) withdrawal payment not received. Was told it would take max 48 hours . Nothing but lies…….. it’s now been 8 days waiting for withdrawal and still NO payment and lots more lies.

Reply from Neospin Casino
After making the 100$ crypto deposit(TWICE) STILL NOT ABLE TO WITHDRAWAL. Now the customer service tells me there is a additional 200 that is needed to verify ownership of my wallet. I sent 200 already on identity verification. Sofar feeling like its a scam. Im not impressed.

Reply from Neospin Casino
My account is disabled after changing password…! 😡😡
I had made 2 withdrawals from Neospin casino previously and they have both arrived into my bank account reasonably quick but now my most recent withdrawal has been in pending for almost 5 days!!
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