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Company details

  1. Computer Hardware Manufacturer

Written by the company

NeonRigLabs is a UK-based custom PC builder specialising in gaming, streaming, and workstation PCs. We focus on honest advice, fair pricing, and full transparency — no overselling, no hidden costs. Every PC is built, tested, and delivered plug-and-play with Windows 11 Pro and up-to-date drivers. Based in Sheffield, delivering nationwide.


Contact info

3.8

Great

TrustScore 4 out of 5

5 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Great service. Plenty of negotiating to get the best for my money/budget. Very reasonable priced highly recommend.

23 April 2026
Unprompted review
Neonriglabs logo

Reply from Neonriglabs

Thank you for the great review – we really appreciate it!

We’re glad the advice and guidance helped you get the best value for your budget. That’s always our goal, even if you’re just looking for help and not a full build.

Thanks again for the recommendation and support 💙
– NeonRigLabs

Rated 5 out of 5 stars

Absolutely amazing after being scammed by others before …

Absolutely amazing after being scammed once buying a pc NOT him & stung being sent by another seller with basically a paper weight the second time around. I done my research and this guy went above and beyond for my son and all his needs and wants around our set budget and no time effort or advice was spared. Always a message away to help with any questions I cannot thank them enough for finally making my sons wishes in pc form come true and build something that is quick, reliable and affordable. Top tier builder.

20 February 2026
Unprompted review
Neonriglabs logo

Reply from Neonriglabs

Thank you for this review, it means a lot and really helps us out in the long run. Glad you’re enjoying your ‘NeonRig’ Happy Gaming!

Rated 5 out of 5 stars

I was looking for a PC for my child who…

I was looking for a PC for my child who wanted to play specific games but within a specific budget.
I had looked at a few companies such as a Bedrock gaming but knowing nothing about PC’s so I joined a Facebook group for advice.
After learning a little more about PC’s and learning about Amazon PC’s and Bedrock Gamins PC’s I soon realised that most of the ones they advertise as ‘suitable for first time buyers’ are just out of date systems that would useless in a few years.
So I was recommend NeonRigLabs by another member of the PC community. I had no intention of purchasing a custom built PC at this point but figured it was worth chatting to NeonRigLabs about my requirements to see if they could give me an idea on why at I would need.
After lots of helpful advice I decided to bite the bullet and buy a custom build from them.
Being hesitant with online transactions I approached this with caution but felt very reassured the entire way and was offered alternative payment methods etc.
The whole process was simple and NeonRigLabs answered every question I had, and trust me, there were A LOT.
Together we agreed on a suitable budget, and the right type of build that would suit my needs but also be something that I could upgrade over time if needed.
They were more than helpful!
I got my device just over a week after ordering and was kept in the loop the entire time with what was being ordered and how it would be used when the PC arrived.
Upon arrival and installation, I still had a million questions, all of which were answered quickly through our chat.
For someone who knows nothing about PC’s, I was guided through the set up piece by piece and now it’s all up and running and looks amazing.
Even when I run in to other issues outside of their mandate, they have always been happy to answer my questions.
Overall, the service was great, very helpful and patient, the PC works great and looks amazing.
I would definitely recommend their services to anyone wanting a PC. Don’t go pre built. Get advice from those who know and buy from somewhere like NeonRigLabs!

7 April 2026
Unprompted review
Neonriglabs logo

Reply from Neonriglabs

Thank you so much for your detailed review – it really means a lot to us.

We’re glad we could help guide you through the process and make everything feel simple and reassuring, especially if it was all new to you. It’s great to hear you’re happy with the build and how everything turned out!

We’re always here if you need anything – thanks again for your support 💙

– NeonRigLabs

Rated 1 out of 5 stars

The review he uses are not real

This company seems to be using a person called James mackintyre for reviews the page is fake and the picture of the dog is from Google although he might make good pc's beware that his reviews are not genuine and the person james even states hes a promoter from the company in his Facebook page

2 December 2025
Unprompted review
Neonriglabs logo

Reply from Neonriglabs

Thank you for your feedback.
We’d like to clarify that all reviews on our page are from genuine customers. One customer purchased their PC around Christmas and later, around 26th January, chose to work with us as a promoter. Their review reflects their real experience as a customer, not as a promoter.

We did not previously know this individual personally — they were simply recommending us frequently, and we felt it was fair to acknowledge that support. We do not post or pay for fake reviews and take transparency very seriously.

If anyone has concerns or questions, we’re always happy to clarify things openly.
— NeonRigLabs

Rated 5 out of 5 stars

Professional and efficient!…

I'd like to say thank you for reaching out to me in a professional manner and putting together a no obligation quote. The communication was great and gave much-needed confidence to a newbie like myself.

Thanks NeonRigLabs 👍

26 January 2026
Unprompted review
Neonriglabs logo

Reply from Neonriglabs

Thank you for the Review, It means a lot i’m glad you liked our service we try our best. Thank you Alan

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