NeonDog Reviews 

126
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and effectiveness in various situations. Many people highlight the fast and prompt delivery service, often receiving their orders quickly and exactly as described. Reviewers also appreciate the company's helpfulness and willingness to customize products, ensuring a perfect fit and desired messaging. However, some customers also noted that while there is a good choice of messages, they would like to see all messages available across all product types. A few other people also felt that certain products, like dog coats, would be improved with an opening on top for harness connection or a second popper on lead sleeves for adjustable length.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality, functionality, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products for being exactly as... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality products which were shipped quickly. Wonderful service. I had made a mistake when ordering and ordered one item in an incorrect size. Because the sizes didn’t match, Neon Dog very qu... See more

Rated 5 out of 5 stars

Back for our second Neon Dog coat, after the first really helped our reactive rescue dog with its bold print that can be read out easily. It’s comfortable and he can wear it in all weathers as it wash... See more

Rated 5 out of 5 stars

I recently placed a custom order for two more covers. I emailed to request specific wording and received a confirmation reply within 24 hours. I’ve ordered five different dog lead slip covers from Neo... See more

Rated 5 out of 5 stars

Excellent service. Couldn't see the exact wording I wanted so asked if they would customise for me. Of course they could! No haggle, no fuss, no price increase. This was followed by quick delivery of... See more


Company details

  1. Pet Store

Written by the company

NeonDog The brightest yellow solution for space awareness


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(126)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Back for our second Neon Dog coat

Back for our second Neon Dog coat, after the first really helped our reactive rescue dog with its bold print that can be read out easily. It’s comfortable and he can wear it in all weathers as it washes well and dries quickly. Would be great to have all the messages available in all the products, but there’s more than enough choice, even if your preferred message isn’t available in quite the product option you want.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

I placed one order and then emailed to ask if they had a bandana to match the lead sleeve i ordered. I got a reply by email with a couple of hours. I will add i placed my order on s Sunday.
They had exactly what I was looking for the kind gentleman told me to place the order and he would add it to my first order if I used a code but as I had forgotten to add code. I let him know, and he reimbursed the postage and added the bandana to my first order. Fantastic customer service would definitely use over and over again.

6 July 2025
Unprompted review
Rated 4 out of 5 stars

Soft and tough at the same time.

I have had this neon jacket before in a size 3 but as my standard male poodle is now older and has grown the 3 is snug so I decided to order the size 4. It's huge! The product is still very good though. I wouldn't use any other supplier as these neon signs are easily used and are washable. Very good product.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Wish we had got one earlier!!

We have an elderly shitzu who is now deaf and partially sighted. We were forever having to warn people when we were out for a walk about her issues. We bought her a " deaf and partially sighted" sleeve and it has been a life changer for her. We have noticed how much more confident and less nervous she is on the lead now. We have had loads of comments about the sleeve and would thoroughly recommend one. Great price, quick delivery, well done!

24 July 2025
Unprompted review
Rated 4 out of 5 stars

Excellent product

Excellent product, however it would be so much better if it opened on the top to connect the dog harness through the opening. A velcro opening on the top would have been perfect. I do not think many dogs these dogs wear collars so an opening would be extremely helpful.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Blind Dog vest

I ordered a Blind Dog vest for my newly blind 10 year old Cockapoo. It has been a game changer! It’s bright, adjustable fit so not too tight in the hot weather we have had. Easy to wash too.
People have been so understanding as to her barking at them, it’s started lots of conversations and introduced me to the fact every one seems to know someone that has a blind dog! I am not alone!

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and ideal message

We've been using a NeonDog sleeve for several months now and it really has improved how other people, families and dog owners approach us and our anxious dog. The message "Nervous rescue I'm trying my best" is ideal for our dog and encourages folk to check if it's OK to say hello first. He's great with people and children but can be snappy with other dogs. The sleeve is very well made and shows no signs of wear. I would thoroughly recommend NeonDog products.

22 June 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, I bought a lead attachment that says dog in training, it’s very visible and easy to use. Fast delivery and great value for money

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Item came very fast. I ordered a neon lead sign for our anxious dog. It is very bright so can be seen by others. It also fits perfectly on a lead and doesn’t scrunch up so is always visible.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Very good quality items

Very good quality items and fantastic customer service. Exactly what I needed for my dog and I often get stopped by other dog owners and asked where I got it from!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Best lead signs

I always use this shop for my lead signs. They are clear and bright and washable. Easily fixed onto the lead. They aren't cumbersome at all they are really lightweight. Would recommend.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! I ordered a size too big and there were no issues in getting it replaced with the smaller size. Quality is good and the little vest is easy to get on and off.

12 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look