Neokyo Reviews 9,361

One of the badges I ordered was missing but so far it's been great, product quality is also good. Delivery is smooth.

Honestly the process was super easy to get the hang of and ordering was a breeze, originally I thought it was gonna be a difficult process but I was happily
surprised when it was the complete opposite. I'm so so so happy I chose to order from neokyo and I would 100 percent recommend it to everyone!

Good experience overall, but a bit slow and I feel the website could do with some simplification. There are too many steps at the moment to pay and organise things.

The product arrived in perfect condition.

Always use Neokyo to buy stuff Japan and never had any issues! Delivery is always fast and everything is always packed securely and efficiently. Recommend them always!

Neokyo is a very reliable service that has been very transparent and supportive. They're willing to work with their patrons to answer questions in a timely manner. Items and well packaged/consolidated bringing peace of mine when shipping things over. Would highly recommend!

Amazing and fast

Everything worked out great, didn't run into any issues

Items arrived safely and well packaged, packaging did take some time but not too long.

Kept me updated every step of the way (when my packages would arrive at the warehouse, billing, and when it was shipped) and carefully wrapped each item so that there would be no damage while being shipped overseas. Will definitely order with Neokyo again.

Well packaged package received today with all items beging bubble wrapped, all items are as described received but would be nice if a second service fee would check for authenticity of the item👍

Neokyo Purchase – Fuji GX680
I recently purchased a Fuji GX680 through Neokyo, a Japanese auction website acting as a proxy for third‑party sellers. Overall, the experience was mostly positive, with a few important drawbacks worth noting.
At first, the website felt a little confusing, especially if you’re new to Japanese auction platforms. However, I caught on fairly quickly, and once familiar, it became easy to use and straightforward to navigate. Searching for medium format cameras was simple, and the filtering options helped narrow down exactly what I was looking for.
I found a Fuji GX680 at a decent price, which initially made the purchase feel like a good deal. That said, I was somewhat taken aback by the high shipping fees, which ended up being almost half the cost of the camera itself. While international shipping can be expensive, this was more than expected and slightly reduced the value of the deal.
The camera arrived on 04‑29‑2026, and the packaging itself was very well done—everything was securely wrapped and protected. Upon opening the box, however, I immediately noticed that the front top level on the camera was missing. After unwrapping all the contents, I found the level loose at the bottom of the box, as if it had been tossed in rather than properly attached or secured.
The major issue here is that the listing description did not state that the level was disconnected, detached, or potentially broken. This lack of upfront disclosure was disappointing, especially for a camera like the GX680, where condition details matter a great deal to buyers.
Overall Impression
Despite the shipping cost and the undisclosed issue with the camera’s level, Neokyo still provided a generally smooth purchasing experience. The website works well once you understand it, the selection—especially for medium format gear—is strong, and the item arrived safely overall.
Final Score for Neokyo: 4.2 out of 5
This score would have been higher if there had been clear, upfront disclosure regarding the condition of the Fuji GX680’s front top level. Transparency in item descriptions would greatly improve the experience and buyer confidence.

First time using Neokyo — very good experience overall. My parcel was packed with care. I chose the EMS postage option, and delivery to Australia took just 5 business days. Thank you, Neokyo team! I hope you develop a mobile app for easier browsing 😃

Why are there 10 steps to processing this and why does it not email me when each step is done when they take a week to do

An alternative for buying online, overall it is not always cheaper after dealing with shipment and tax! it is just alternative souce, it take very long to get the item to your door step!

Great care in the packaging for delicate items. Excellent, will use again.

Love love love Neokyo!! Not only is it extremely reliable, they offer a wide range of products, from a wide range of sites! Everything is super timely, and shipping is relatively cheap (giving the current state of the world right now...) Third order from and everytime it's better than the last! Thank you Neokyo

not efficiency, too long to wait for packing

Easy step by step process for ordering, clear communication on every step, and order was packaged very safely and made it in great time.