Mike has been absolutely brilliant. He's a perfectionist with high level of attention to detail and care. The staff and trainee orthodontists are friendly and attentive. My daughter's teeth were ext... See more
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Really good communication with reminder texts for your diary. Clean, professional entrance. Receptionist is very kind and polite. Staff are very funny and put your nervous kids at ease yet will polite... See more
Extremely rude receptionist. The woman is horrible. Won't come out of the office to talk to you, would rather shout at you from another room! Didn't listen either when trying to book an appointment... See more
The orthodontist who fitted my braces and took me through the whole process of straightening out my teeth was very professional. He was gentle, knowledgeable and had a great sense of humour! All the s... See more
Company details
Written by the company
NEO Orthodontics is a dynamic orthodontic provider. Our experienced team offers unique, customised care and a range of modern cosmetic and invisible orthodontic braces which create beautiful smiles. Our specialist orthodontists have undergone years of postgraduate training to qualify from the Royal Colleges of Surgeons of England and Edinburgh. Today, NEO Orthodontics is proud to have training practices with open clinic layouts, training orthodontic therapists and experienced dentists wanting to develop their orthodontic skills. With 11 practices across the South East of England, our team provide specialist orthodontic treatment to private and NHS patients of all ages.
Contact info
United Kingdom
- info@neo-orthodontics.com
- neo-orthodontics.com
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Great orthodontist
Great service from Barry and his team. Everyone was friendly and helped put my daughter at ease from her first appointment right through to the end of her treatment.
Very reassuring and professional
Very reassuring and professional, nice clean and friendly environment- loved the staff!
It was good my teeth are straight wich…
It was good my teeth are straight wich im happy about the staff was nice and kind did a really good job
Brilliant clean fresh new facilities…
Brilliant clean fresh new facilities with staff that supported and helped my daughter every step of the way. Great service.
Lovely friendly staff
Lovely friendly staff, great service but building is falling apart!
One of if not the best orthodontics in…
One of if not the best orthodontics in Sussex. Friendly team and welcoming . Couldn't speak for tbem enough

Reply from Neo Orthodontics Ltd
They're nice and friendly
Great service from beginning to end
Great service from beginning to end. My daughter has finally had her brace removed after 2 years and the results are wonderful. She had regular visits to tighten braces, even with covid. Would highly recommend!
Very good experience
Very good experience. All staff are polite, helpful and kind.
The only slight downside was that you can’t arrange a mutually convenient appointment time when you are there. They send you out an appointment time and if it’s inconvenient you have to call to change it, which delays things by quite a few weeks.
Excellent people friendly explained all
Just had the braces off today
Just had the braces off today. The whole experience has been really good - everything was always explained clearly, appointments were efficient, and the staff really helpful, patient and gave excellent care and advice. Very happy with the final results now the brace is off too!
Happy smiling twins
Both of my twin daughters had their braces done by Mike and he’s team. I can’t recommend them enough, both my daughters teeth are now amazing, one of my twins had her braces on for 13 months, and the other had them on 21 months, and they are really happy, and they can’t stop smiling, thank you all.

Reply from Neo Orthodontics Ltd
Fabulous!
From start to finish my daughters treatment has been amazing. Fabulous staff. Very friendly and welcoming. Very professional.
Thank you.
Friendly staff & efficient service
Really happy with service all round.
Excellent care and professionalism.
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