Nemo Homes Vape Shop London Reviews 

368
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery, often highlighting its speed and efficiency, with many receiving their items very quickly after ordering. The ordering process is frequently described as straightforward and easy to navigate. Consumers are also very satisfied with the excellent product quality and the overall great service provided, including effective communication. Many people appreciate the company's reliability and the good value for money, often benefiting from free and fast postage options.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast and... See more

Product

Reviewers mention positive feedback about the product, with many finding it suits their needs and praising... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Service

Clients share positive opinions on service, with many highlighting its effectiveness and overall quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, great customer service. Problem with Royal Mail but wasn’t nothing to do with the shop. Will definitely be purchasing again.

Rated 5 out of 5 stars

Delivery is always quick after ordering and free if you spend over certain reasonable amount. Product suits my needs.

Rated 5 out of 5 stars

Always order my coils from here, never had any issues and delivery is always quick and packaged well.


Company details

  1. Electronic Cigarette Store
  2. Pharmacy
  3. Vaporizer Store

Written by the company

Online E Cigarette Retailer with a range of Vape Mods Kits/Pens, Gamucci Cartridge/ Cartomiser Refills, E liquids/ Vape Juices and all the accessories you need to keep you smoke free and refilled. Customer Service is our priority, Feel like a VIP every time you shop with us! We are happy to help with all queries and support you with your purchase. Quit the smelly cigarettes for good & switch to Vaping Today with Nemo Homes!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

368 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(368)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order, great customer service. Problem with Royal Mail but wasn’t nothing to do with the shop. Will definitely be purchasing again.

3 November 2025
Rated 1 out of 5 stars

The ordering was easy

The ordering was easy. The delivery quick. However e cigarette didn't work at all on arrival.

28 August 2025
Nemo Homes Vape Shop London logo

Reply from Nemo Homes Vape Shop London

I hope you are doing well. I just picked up your review. We haven’t contacted us about the vape not working. Can you let me know which part doesn’t work. I can help you fix it or arrange a replacement if our troubleshooting doesn’t work

Rated 2 out of 5 stars

Not impressed

Not impressed, not the first time either. Bought 3, 1 didn’t work at all and 1 was leaking. Won’t use the site again

29 August 2025
Nemo Homes Vape Shop London logo

Reply from Nemo Homes Vape Shop London

Hi Elaine, sorry to hear this. I haven’t received an email about this as we can arrange a replacement or a refund for you. I will send you an email to sort it for you

Rated 1 out of 5 stars

Very disappointed

On receiving the product I charged them to the instructions and the charge isn't lasting longer than a hour. I have the correct USB port but it not lasting long.

27 August 2025
Nemo Homes Vape Shop London logo

Reply from Nemo Homes Vape Shop London

Hi , sorry to hear this. I will send you an email to arrange a replacement. Pls leave on charge for up to 3 hours to fully regenerate the battery. If that doesn’t work, I can arrange a new battery for you

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