Banner for Neko Health

Neko Health Reviews 

385
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly professional, friendly, and helpful, making the entire process reassuring and informative. The service itself is frequently described as first-class, efficient, and well-organized, with many appreciating the detailed explanations provided by doctors. People found the user experience sleek and futuristic, with quick turnaround times for scans and results, often within an hour. However, some customers also noted that the service might not offer significantly more insights than a general practitioner, or that certain conditions and tests were missed. Reviewers specifically mentioned that known conditions were overlooked, or that expected checks like scalp examinations or specific blood tests were not included.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as professional, efficient, and... See more

Staff

Clients share positive opinions on staff, with many reviewers describing them as incredibly professional,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as exceptional,... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and straightforward,... See more

Value for money

Customers had ambiguous experiences with value for money, with many reviewers finding the service to be a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(385)

376 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Professional, friendly, informative, nice surroundings and keep you informed if any follow up is necessary with your doctor etc.

24 March 2026
Neko Health logo

Reply from Neko Health

Hi there

Thanks for your lovely review. 

If you need anything, please do reach out. 

All the best

Neko Health

Rated 5 out of 5 stars

Excellent

Excellent. Very good service. Very professional. Was quick and efficient. Doctor was great. Took time to review all results. Will definitely be back again in a year

6 January 2026
Neko Health logo

Reply from Neko Health

Thank you, Richard, for your lovely feedback! We're so happy to hear you enjoyed your experience with us. It truly means a lot, and we can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

Excellent

Excellent from initial information to follow ups - I can’t recommend highly enough

25 March 2026
Neko Health logo

Reply from Neko Health

Thank you for your kind words, Janet! We're thrilled you had a positive experience with us and truly appreciate your feedback. Looking forward to your next visit!

Rated 5 out of 5 stars

Great experience and very professional…

Great experience and very professional staff

Explained fully the process of the scan and tests being conducted.

Full detailed results explained by a doctor and access provided to both the data and the summary of the results of the scan and tests.

Outstanding service and exceptional value for money

Have recommended to a number of friends.

21 March 2026
Neko Health logo

Reply from Neko Health

Thank you, Amanda, for your wonderful review! We're so pleased that you had a memorable experience with us. Feedback like yours inspires us every day. We truly appreciate your support and can't wait to have you back again!

Rated 5 out of 5 stars

Excellent service

Excellent service
Slick and very professional
Scan and blood test performed expertly
Results delivered by the doctor within 30 mins
Staff very friendly and helpful
Booking process easy

27 March 2026
Neko Health logo

Reply from Neko Health

Thank you, for your wonderful review! We're so pleased that you had a memorable experience with us. Feedback like yours inspires us every day. We truly appreciate your support and can't wait to have you back again!

Rated 5 out of 5 stars

State of the art health scanning

From arrival to departure every step was handled very professionally in a fresh new clinic in Birmingham equipped with state of the art scanners.

30 January 2026
Neko Health logo

Reply from Neko Health

Thank you, for your lovely feedback! We're so happy to hear you enjoyed your experience with us. It truly means a lot, and we can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

The whole Neko experience was exceptional

The whole experience was exceptional, a real insight to the status of my health. I felt so reassured by the explanation offered through out, particularly when chatting about the results with the Doctor. It feels great to know that the process will be repeated in a year

9 February 2026
Neko Health logo

Reply from Neko Health

We sincerely appreciate your feedback. It’s our goal to provide excellent service, and we’re glad we met your expectations.

Rated 5 out of 5 stars

Amazing

Amazing
Slick
Great service
🔥

19 March 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words, Lorraine! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Great for setting one on the wellness path. Meeting with the doctor was excellent, explained everything clearly. Reception staff were very kind and professional and the staff who did the scan was excellent. It was a progress I had been looking forward to and I can wait for the follow up in 12 months.

2 March 2026
Neko Health logo

Reply from Neko Health

Thank you, Leonie, for sharing your experience. We look forward to continuing to provide you with exceptional service.

Rated 5 out of 5 stars

Friendly and helpful team on arrival

Friendly and helpful team on arrival, spaceage tech but all explained in simple terms!

3 February 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words, Annie! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Great and effective flow throughout the…

Great and effective flow throughout the whole experience.

18 March 2026
Neko Health logo

Reply from Neko Health

Thank you for your lovely feedback! We’re delighted you had a great experience with us and can’t wait to welcome you back.

Rated 5 out of 5 stars

A very pleasant experience with very…

A very pleasant experience with very friendly staff and professional process.

9 February 2026
Neko Health logo

Reply from Neko Health

We truly appreciate your kind words! It’s wonderful to hear you enjoyed your visit — see you again soon.

Rated 5 out of 5 stars

So profesional!

A very professional service and staff and so helpful in following up.

17 April 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words, Anna-Karin! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

I love the whole process with all…

I love the whole process with all tests, scanning and meeting a doctor and then reviewing the data together. I feel in control having all my data in my app comparing year to year.

29 April 2026
Neko Health logo

Reply from Neko Health

Thank you for your lovely feedback, Ann-Charlotte! We’re delighted you had a great experience with us and can’t wait to welcome you back.

Rated 5 out of 5 stars

Great experience

Great experience. Very modern high tech equipment & very welcoming. Every step of the way things were explained. So glad I went as it picked up a couple of things that would not have been detected and having treatment for it.

24 March 2026
Neko Health logo

Reply from Neko Health

Thank you, Janice, for sharing your experience. We look forward to continuing to provide you with exceptional service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look