Actually read several reviews on the tripod I purchased here. There was enough positive input to make the sale seem worthwhile. The 40% discount, made it a no brainer to finish the transaction. Prompt... See more
Company replied

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247 Morewood Ave, 15213, PITTSBURGH, United States
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Replied to 70% of negative reviews
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Easy to use website, fast delivery and so far a great product. Best price anywhere even beat Amazon.

Reply from Neewer
Promo sale is amazing. Product absolutely good. Sales team and support delivery so fantastic help me when I need to solve my problems. Bravo neewer

Reply from Neewer
Neewer makes very high quality products at a very affordable price. It’s that simple!

Reply from Neewer
Pretty neat tool to pick up my tennis balls from my practice. Looks durable too!

Reply from Neewer
My experience so far isn't going well. charged the batteries, ran a hdmi cable between my monitor and the r5 iii seeing a colored image with no decent definition. can i get you to sent me instructions I see where i can get them through my i phone but i got most of the memory running other apps on phone plese send me copy to put on my computer not the phone.
Please give me definition of trust pilot . So far I am not happy with your service lets get on the same page.

Reply from Neewer
This tripod is incredible value for the money. Easy to use with a built in spider and fluid head for pans and tilts. And it looks good. What a great deal

Reply from Neewer
Neewer was consistently communicating the status of my order.

Reply from Neewer
The product, a flash, arrived fine. The box it came in was a bit squished though. The Z2pro-c flash works great with my R6 Canon camera, an adapter and my old EF Lenses.

Reply from Neewer
I am very satisfied to have discovered Neewer. It offers a great price-to-quality ratio. I bought LED video lights and a Continuous Lights and everything is excellent—the quality is great.

Reply from Neewer
I trust Neewer products on my shoots - full stop. In studio and on location I have complete confidence in the Neewer gear and tech that I carry.

Reply from Neewer
Amazing quality. Every product I have purchased from Neewer has performed flawlessly. They also arrived on time with amazing packaging and storage additions included. Highly recommended for beginners (Me) to professionals.

Reply from Neewer
I've never had a bad experience with Neewer. The only time I had an issue was after upgrading to a new phone, I ordered a lapel microphone. It did not function correctly with the new phone giving what sounded like clipping noises. I reached out and we trouble shot through the thing, which worked fine on other devices.
Not only did the let me keep the microphone, but they gave me a full refund. Which I in turn put back into more Neewer equipment. You have a costumer for life. Their prices are more than fair in comparison to other companies and their lenses and lights produce quality images and videos.

Reply from Neewer
I ordered an item about a week ago. It has still not arrived.
Edit: upon posting this complaint, Mike got back to me immediately asking what could be done. It just happened that two days later I got the item in great shape.
This is the sign I want to work with a company: when things go wrong, there’s an immediate response to make it right. And the best part is, after the delivery they were still within the 5-10 day limit. Yet Mike still wanted to make it up to me.

Reply from Neewer
Easy to buy and fast delivery.
It would be cool if the user manual in PDF for the products was available in the products page.

Reply from Neewer
Almost all my Neewer products have problems. The video tripod cam apart, the gimbal nob rusted and is stuck. The bolts are wrong size. The tripod leg is bent. The swivel head doesn’t stay tight,

Reply from Neewer
Solid products delivered in a reasonable time and price.

Reply from Neewer
Good product at a great price. I use the lights for YouTube video in a relatively dark room

Reply from Neewer
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