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Needen United Kingdom Reviews 

7
•
TrustScore 4 out of 5

4.2

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Company details

Written by the company

Our main objective is to provide you with a complete and quality customer experience ; starting from the moment you place your order to the reception of it, including the shipping and possibly the use of our customer service. We listen to your wishes and advices and always aim to provide you with the most positive customer experience possible. Do not hesitate to send us your recommendations for improvements by email or to share your experience on our social networks! Needen, the positive customer experience!

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4.2

Great

TrustScore 4 out of 5

7 reviews

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4.2

All reviews

(7)

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Rated 5 out of 5 stars

Order ultimately cancelled but Sofía in Customer Service was exceptional throughout and did her very best...

Unfortunately my order was unable to be fulfilled due to shipping difficulties, however I would like to say that Sofía, my customer service representative was outstanding. She was always quick to respond to my queries and update requests and did her very best to make the experience worthwhile, even if ultimately the company was unable to deliver my order in the time frame I required. Sofía is a credit to her position and because of quality communications from her I had decided to continue engagement up until the point where I had no option but to cancel my order. On that note, Sofía was fantastic and processed my cancellation and full refund within a few days. Much appreciated by myself as a customer.

9 August 2024
Unprompted review
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Reply from Needen United Kingdom

Hello Mark!
Thank you for your 5 star review.✨

Rated 5 out of 5 stars

11/10 !!!

Christian at Needen went above and beyond to sort out a small problem, I’d give 11 stars out of ten if I could!

3 July 2024
Unprompted review
Needen United Kingdom logo

Reply from Needen United Kingdom

Hey Michael, thank you so much for your honest review! We really do appreciate it!

Rated 5 out of 5 stars

I Recieved an Excellent Custome Care

I Recieved an Excellent Customer Experience dealing with Needen..always Prompt with answers to emails..Ready to go that Extra mile For the Customer ...I would Definitely recommend them..

19 July 2022
Unprompted review
Needen United Kingdom logo

Reply from Needen United Kingdom

Thank you Mr Woodward. It is good customers like you that make Needen.co.uk thrive.

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