neatcleats.cc Reviews 216

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Good standard, you get exactly what you ordered and is super helpful to keep my stinking boots away from my kit. No issues at all, arrived promptly and I’ve used it 3 times a week since purchase - sti... See more

Rated 5 out of 5 stars

I did not receive my order and requested a refund from my bank. I then received an email asking for a review and I left a poor rating. Since then. I have had emails from Alistair informing me about... See more

Rated 1 out of 5 stars

I was looking forward to my NeatCleats Align+ order, but it would seem that there are delivery issues and a lack of communication to go with it. Seems strange to spend good money marketing something i... See more

Company replied

Rated 5 out of 5 stars

Easy to order, fast delivery, stress free experience. And what a find, brilliant for those wet dirty boots, instead of making everything in your bag disgusting, tap them off and attach to you bag on t... See more

Company details

  1. Sporting Goods Store

Written by the company

Cycling shoe holder for transport and cleat alignment


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just decent

Good standard, you get exactly what you ordered and is super helpful to keep my stinking boots away from my kit. No issues at all, arrived promptly and I’ve used it 3 times a week since purchase - still no issues 👌

29 September 2025
Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery, stress free experience. And what a find, brilliant for those wet dirty boots, instead of making everything in your bag disgusting, tap them off and attach to you bag on the outside. Fab!

11 December 2025
Rated 1 out of 5 stars

Terrible

Terrible - I have been sent the wrong item - emailed twice and no response - can’t call them - awful - don’t use this company

21 October 2025
neatcleats.cc logo

Reply from neatcleats.cc

Hi Martine, i'm very sorry we will contact you directly to sort this. Alistair

Rated 5 out of 5 stars

Problems sorted.

I did not receive my order and requested a refund from my bank. I then received an email asking for a review and I left a poor rating.
Since then. I have had emails from Alistair informing me about the delivery issues they were having and the printer problems they were having. He sent the cleats and upheld the refund and was very apologetic. For the excellent communication from him I have now given a 5 star rating rather than the 1 star given previously. It's a shame the communication didn't happen sooner, but I appreciate the effort. The product: great items. 👍🏻

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant design and great compnay

Design of the neatcleat is brilliant. I have several pairs of them and use them for storage in the utility or when travel. Amazing quality and customer service is excellent. Buy them you'll not regret it.

12 August 2025
Rated 5 out of 5 stars

I was scared at first thinking my boots…

I was scared at first thinking my boots would slip off the zpurs but now that I actually have it , it’s not like that at all. I one hundred percent recommend buying these. They’re very durable and even come with spare thin and thick grip. Thanks

28 August 2025
Unprompted review
Rated 5 out of 5 stars

The original and best

The best cycling shoe holder I have come across. This is my second purchase and I love the fact it keeps the shoes tidy and ready for storage.
Transaction was smooth and shipping opted with tracking, arrived within very reasonable time.

31 July 2025

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