Nearly New Golf Clubs Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, top-tier product quality, and the remarkably helpful, friendly customer service team members. Many people note that the golf equipment is accurately described, competitively priced, and always arrives securely packaged in wonderful condition. Consumers state that finding the right product is easy and efficient due to the outstanding guidance provided. Some reviewers were not happy with occasional issues, mentioning external courier delivery delays or receiving items with unexpected minor physical flaws. A few consumers also noted that specific gear required minor technical adjustments or careful checking upon arrival to ensure full operational satisfaction.

What people talk about most

Product

Users describe positive interactions with product, highlighting excellent high quality golf clubs that arrive... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding and professional support from... See more

Delivery service

People report positive experiences with delivery service, highlighting consistently fast shipping times and... See more

Quality

Consumers find quality to be positive and consistently praise the excellent condition of the items. Many... See more

Customer service

Clients share positive opinions on customer service, highlighting it as truly outstanding and a breath of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would use these guys again in a heartbeat. Everything happens the way they say it should around order, delivery, timescales, condition of club, even returns policy. Utterly responsive on email too.... See more

Rated 5 out of 5 stars

Superb service and support from Harry especially. I ordered a club that wasnt quite the right fit and liased with Harry who was super supportive. Good quality clubs-at a competitive pruce & great ret... See more

Rated 5 out of 5 stars

Ordered some new clubs on a Late Thursday evening, Sadly DPD didn’t collect the order from NNGC the next day so my order was going to be delayed. Harry the director sent me an email very swiftly to ke... See more

Rated 5 out of 5 stars

Thanks Matt, for all the trouble you took over my order. In this digital world, personal service is something most companies would rather ignore, so it is really refreshing to find that the staff at... See more


Company details

  1. Golf shop

Written by the company

At Nearly New Golf Clubs, we specialise in used and pre-owned golf clubs. We're on a mission to make golf more affordable and stock high value and quality new and used golf clubs. We sell golf clubs from golf's biggest brands including Titleist, Taylormade, Callaway, Ping and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(158)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Harry has always been helpful and gives…

Harry has always been helpful and gives fair prices on when I have sold my clubs and also on prices when buying from the website. I would highly recommend trying Nearly New clubs next time you need to buy or sell second hand clubs.

Gary - Mill Hill

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. I ordered the wrong driver and they sorted it out in 24hrs. Also traded my clubs in and got a fair price and very quick payment. Harry was really helpful and I will be using them again in the future.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Purchased new wedge

Recently left my wedge on the golf courses and needed a new one… Very happy with the one I purchased (brand new). Was excellent value and shipped fast.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

First place I go to for clubs

I have sold several clubs to Harry and his team and also brought clubs.
I am still using the scotty Cameron putter I brought and it was in fantastic condition and at a great price.
It is such an easy service to sell clubs and always get a great price and more than the competitors. Harry sends a postage label so it’s super easy to send the clubs in.
I will always contact Harry when I am looking to sell clubs or buy second hand clubs.

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service

I called about a putter I saw on their website and wanted to trade in 2 of my own at the same time. I spoke with someone and arranged to purchase the putter, this was then shipped and delivered in less than 24 hours.

What was really helpful was that I was then able to use the return label they included for me to send my 2 clubs back.

Superb customer service and a really smooth process all round, I’ll 100% be going back to them.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great communication and easy to use Such a great service as collect from your home Brilliant Will be sending more clubs their way

23 January 2024
Unprompted review
Rated 5 out of 5 stars

My initial response on receiving my…

My initial response on receiving my chosen club was disappointment. However, it was my fault at not reading the details of the condition of the club chosen.
Their response to my email has been excellent in sorting out the problem. They immediately provided free postage returns and have fully reimbursed me.
This experience is extremely gratifying knowing this firm has the customers best interests at heart. It is one of the most important aspects of excellent customer service.
They are responsive to queries and provide an exceptional service. I cannot praise this company enough and restoring my faith in there prompt
response.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

I’ve been buying golf equipment for a number of years now and I can honestly say the customer service I received from Harry and his team is without doubt the best I have ever experienced. The quality of the used equipment is outstanding, they also offer new equipment and delivery was the very next day. I honestly can’t recommend nearly new golf clubs highly enough and will be using Harry and his team for all my club related needs moving forward. Other outlets could learn a thing or two from these guys.
Thank you.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ordered clubs which were sent with next day delivery. If anything the clubs are in better condition than the description so I am very happy and would recommend them. Thank you.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

10/10 customer service

10/10 customer service and an excellent product! Bought a couple of vokey wedges and the team were incredibly responsive when I had questions.

Big thanks to Harry and the team

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I ordered what I thought to be a “fair” Taylormade stealth driver. It arrived extremely quickly and was in great condition, the pictures did it a diservice. Great company would definitely use again.

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Full 5 stars for Nearly New Golf

Just like to give credit where it is due. It is rare for me to give 5 stars to anyone these days but Harry and the team at Nearly New Golf fully deserve it - despite my awful packing there was no quibble or deviation from the quote provided and payment was made promptly - I was even getting follow up emails at gone 8pm to keep me in the loop re the transaction - well done!!!

24 July 2023
Unprompted review
Rated 5 out of 5 stars

Really easy process

Really easy process. I messed up with my address so emailed to correct, which had no delay in the delivery. I would recommend this company. Thank you

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Could not have asked for a better…

Could not have asked for a better experience! Service from the team was A1 and the clubs were in unbelievable condition. A would have definitely rated the condition higher than the website description, which only added to the excitement when they arrived! All round 10/10

13 May 2023
Unprompted review

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