Nearly New Golf Clubs Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, top-tier product quality, and the remarkably helpful, friendly customer service team members. Many people note that the golf equipment is accurately described, competitively priced, and always arrives securely packaged in wonderful condition. Consumers state that finding the right product is easy and efficient due to the outstanding guidance provided. Some reviewers were not happy with occasional issues, mentioning external courier delivery delays or receiving items with unexpected minor physical flaws. A few consumers also noted that specific gear required minor technical adjustments or careful checking upon arrival to ensure full operational satisfaction.

What people talk about most

Product

Users describe positive interactions with product, highlighting excellent high quality golf clubs that arrive... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding and professional support from... See more

Delivery service

People report positive experiences with delivery service, highlighting consistently fast shipping times and... See more

Quality

Consumers find quality to be positive and consistently praise the excellent condition of the items. Many... See more

Customer service

Clients share positive opinions on customer service, highlighting it as truly outstanding and a breath of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would use these guys again in a heartbeat. Everything happens the way they say it should around order, delivery, timescales, condition of club, even returns policy. Utterly responsive on email too.... See more

Rated 5 out of 5 stars

Superb service and support from Harry especially. I ordered a club that wasnt quite the right fit and liased with Harry who was super supportive. Good quality clubs-at a competitive pruce & great ret... See more

Rated 5 out of 5 stars

Ordered some new clubs on a Late Thursday evening, Sadly DPD didn’t collect the order from NNGC the next day so my order was going to be delayed. Harry the director sent me an email very swiftly to ke... See more

Rated 5 out of 5 stars

Thanks Matt, for all the trouble you took over my order. In this digital world, personal service is something most companies would rather ignore, so it is really refreshing to find that the staff at... See more


Company details

  1. Golf shop

Written by the company

At Nearly New Golf Clubs, we specialise in used and pre-owned golf clubs. We're on a mission to make golf more affordable and stock high value and quality new and used golf clubs. We sell golf clubs from golf's biggest brands including Titleist, Taylormade, Callaway, Ping and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(158)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

If your looking for golf equipment

If your looking for golf equipment, look no further. The website is great to use, however if you have any questions, give the team a call, they will be more than happy to help and just want you to be happy and play great golf.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

My number 1 golf club choice

I would use these guys again in a heartbeat. Everything happens the way they say it should around order, delivery, timescales, condition of club, even returns policy. Utterly responsive on email too. I didn’t expect to have a first choice for second hand golf club buying online but I certainly do now.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Personal service above and beyond

Thanks Matt, for all the trouble you took over my order. In this digital world, personal service is something most companies would rather ignore, so it is really refreshing to find that the staff at Nearly New Golf Clubs are there to help you all the way.
I purchased a driver that was not quite right for my ability, NNGC offered advice and sourced a new shaft for my club. Offered me a straight swop for the existing shaft and even threw in the correct tool to make the change. Great Service. Thanks

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Just awesome

In a world of poor customer service, there is a shining light. I purchased a driver that just wasn’t for me. No hassle no problems sent it back and was offered a full refund or change of club. Took the change of club. Great communication, very helpful such a breath of fresh air. Well done Nearly New golf clubs.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Superb service and support from Harry…

Superb service and support from Harry especially. I ordered a club that wasnt quite the right fit and liased with Harry who was super supportive.
Good quality clubs-at a competitive pruce & great returns policy and delivered on time no hassle. 5☆

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Communication & Very Good customer service

Ordered some new clubs on a Late Thursday evening, Sadly DPD didn’t collect the order from NNGC the next day so my order was going to be delayed. Harry the director sent me an email very swiftly to keep me updated and informed of what had happened (most companies wouldn’t bother). I have been checking DPD all day today and hadn’t had an update, Emailed Harry again and got a very quick reply to say he loaded them on the Van himself and assured me they would be with me tomorrow. Again Great communication, unfortunate about DPD but it’s not within their controllables. Would highly recommend these guys to anyone I know who’s looking at getting into the sport or getting affordable clubs!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!!!! Service that is rare in this day and age

I purchased a set of second-hand Cleveland golf clubs (great condition BTW) but unfortunately they weren't suitable for me so decided to return on the 30 day try or return policy offered. I was sceptical at first that I would receive a full refund but to "Nearly news" credit they were unbelievable helpful and credited me in full. I will be using again and I would recommend them to anyone. Thanks again

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Ping Putter

I purchased a Ping putter. Ordered Tuesday and it was delivered on Thursday. The condition of the putter is fantastic and so much better than i was expecting. Excellent service and product

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t rate them any higher

Couldn’t rate them any higher, putter ordered at the weekend and delivered within 48hrs. Putter in better condition than expected, practically brand new. Weight kit not in the package and 1 email and the weight kit was shipped. Defo where I will be ordering from now on.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick, easy, big recommend.

Sold some old clubs, and bought some new. Rapid turnaround, zero complaints. My first stop whenever I'm in the market for something new or used.

23 July 2025
Unprompted review

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