Nearly New Cashmere Co. Reviews 

521
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great company to deal with, customer service was friendly, helpful and efficient and my waistcoat is just perfect. Will most certainly be purchasing more items.

Rated 4 out of 5 stars

I honestly don't understand the bad reviews. Some cashmere sweaters are designed to be gauzy and light - it's not a flaw, and it's not a always a result of cheap production. I ordered five jumpers, an... See more

Company replied

Rated 5 out of 5 stars

Just got my two new cashmere triangle scarves and I couldn't be happier. Something tells me I'll have more than two before long! :-) Fabulous quality and very versatile.

Company replied

Rated 5 out of 5 stars

I looked on several websites before deciding on Nearly New Cashmere and I really made the right choice. Angela is highly skilled, an excellent communicator and I am thrilled with the repair on my blan... See more

Company details

  1. Used Clothing Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shopping & Fashion
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Nearly New Cashmere sell immaculate secondhand 100% cashmere knitwear, accessories and vintage silk scarves. Secondhand but never second best.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

521 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(521)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am a return customer

I am a return customer to Nearly New Cashmere. I love the quality and selection on offer. Pieces are clearly pictured and measurements are stated so you can decide what is for you. Any questions I’ve had have been replied to quickly via email or the chat function. There is a rewards system too where you can earn ‘buttons’ for money off future purchases. Great company with lovely people

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer of almost five years ...

I have been purchasing from NNC for almost five years now and in that time have purchased many items including jumpers for myself and my husband and several pairs of fingerless gloves which are made from jumpers they are unable to resell. The quality has always been amazing and I cannot fault them. Buy with confidence.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company who went out of their way to get my last min order in time for my mums birthday. Absolutely smashing service, thank you

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Nearly New Cashmere Co.is a fantastic…

Nearly New Cashmere Co.is a fantastic concept and Company, that I have been using for some years now. Fabulous range of products, the staff are lovely and I really enjoy watching their videos. I recently sent several pieces no longer worn and received a £25 gift voucher!
It’s unfortunate that some individuals need to write negative comments when I am absolutely sure they would rectify any issues if you had the temerity to discuss this with them first. This unfortunately, seems to be the mentality of a small section of today’s society.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

First purchase

First time buyer purchasing a Christmas gift. Very quick delivery despite the purchase date. The jumper was perfect, as promised and loved by the recipient. I will be buying more!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic cashmere at a fraction of the price

I have purchased several items from NNC & can highly recommend. All pieces have been excellent quality at a fraction of the price of 'new' cashmere. Customer service is fantastic & if you have any queries just get in touch. Reading some reviews on here I think some people don't actually read the product descriptions before purchasing. You do pay for returns but It's a small, sustainable business & they are selling mostly one off pieces. Read the description & if you are unsure, message them, they are super helpful. This reduces the need for returns.
I've had some amazing cashmere & silk scarves from them & have been over the moon with all of them. Follow them on Instagram to get tips on looking after your cashmere too. I'm addicted!

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic idea for a shop

Fantastic idea for a shop. Cashmere jumpers and silk scarves, I’m in heaven. Efficient delivery, fast replies to emails, lovely people, circular fashion par excellence

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Have brought many items for myself and as gifts from this lovely sustainable company over the past few years. Would highly recommend.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Vintage scarf order

I ordered a vintage scarf and my order was delivered within 3 days (I’m in Canada) the item was exactly as described. The team did a
Fantastic job of keeping me informed of my order status. I particularly enjoyed receiving a thank you email once delivered. Also enjoy their lives on instagram, it’s so obvious how much they care about their customers!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Nearly New Cashmere Co is hitting a…

Nearly New Cashmere Co is hitting a sweet spot in the cashmere market. Wonderful people, sustainable products, excellent customer service, responsive social marketing. There is nothing bad to say about this company. I love them and what they do:

26 December 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant cashmere products at a reasonable price.

Have recently bought cashmere every day socks for my daughter. These are stronger wearing than the cashmere bed socks and are so warm and cosy and perfect for wearing every day. My daughter adores them and now has three pairs to take to France skiing next week. This company is brilliant. Incredibly quick delivery times and the products are of a really high quality.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

The perfect solution for keeping warm this season!

I am 86 and I like to have my head covered when it’s cold but don't like hats.. the cashmere hood/snood is the perfect solution for me! Gorgeous colors and great service and I love the posts on Instagram… such nice people and a great company for our times.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and fabulous items

I have purchased many items from this company including their fabulous cashmere waistcoats and silk scarves. Their customer service is amazing I even purchased a silk scarf late one afternoon it was delivered the next day. I love everything about this company its items and its ethos and of course their fantastic customer service.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Multiple purchases and very happy

I’ve bought four cashmere jumpers, a silk scarf and some gloves from here over the last few years. It’s a bit more expensive than eBay but I know that what I order will be good quality, the actual sizing is always provided and I can return the item if I need to. My own experience is that people who accidentally shrink their cashmere often try to sell it on eBay. New cashmere is expensive but this is the only place I trust to buy it second hand.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful items and professional service

I’ve bought numerous cashmere jumpers and vintage silk scarves from Nearly New Cashmere and each item is always beautiful quality, with super fast delivery. They have a wonderful social media presence too - all in all a lovely company that I have recommended to so many people!

13 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look