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Rated 5 out of 5 stars

The response to the issue that I had created, was immediate and constructive. All resolved on the same day in a short time line, therefore no impact on business operations.

Rated 5 out of 5 stars

Norcon are our 4th emergency partners ref to Epos and news accounting.On material of a trivial issue or real problem on sorting issues on news round or bills.They understand this first hand.As if t... See more

Company replied

Rated 5 out of 5 stars

this company is second to none. Helpful in every way you can wish. Polite team extremely knowledgable and personal service is 5 stars alone. When we decided to use Norcon my computer engineer gave me... See more

Company replied

Rated 4 out of 5 stars

I have had very good service and support from Norcon. Been with them over 10 years. This it self is endorsement of the support they offer

Company details

  1. Software Company

Written by the company

We supply bespoke EPoS systems for Retail and/or Hospitality. our business is safe in our hands. We are a caring and supportive family run business that have operated for over 37 years. Our speciality is customer service with award winning ethical values throughout. Our Response EPoS till system links to all the major UK wholesalers, including NISA, Booker, Smiths News, Bestway and Menzies News. All systems can be tailored to suit individual businesses to improve efficiency without changing the way you operate. We are Authorised Partners for ICRTouch EPoS Software, and experts at delivering the complete solution for Hospitality and Retail customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 5 out of 5 stars

Excellent Service

The response to the issue that I had created, was immediate and constructive.
All resolved on the same day in a short time line, therefore no impact on business operations.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Issue with my icr touch screen

Had an issue that i couldn't sort myself with my, Icr till touch screen system. (Guru) Matt Green bless him came straight out & sorted it for me. Such a polite & trustworthy company. Highly recommended.

3 August 2023
Unprompted review
Rated 5 out of 5 stars

10/10 SERVICE

Matt and the team were fantastic from start to finish. Complete 5 till set up for a large venue, turnaround from scratch within a week, faultless follow up service and great back office system. 10/10 all round from these guys!

1 May 2023
Unprompted review
Rated 5 out of 5 stars

ALL IN A DAYS WORK

A huge problem to you is all in a days work for them. They are always there to help no matter how small the problem. Always professional and friendly

5 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, the guys always are quick to help, polite, friendly and always recognise your voice, I very rarely have to say who I am.

6 September 2021
Unprompted review
Norcon logo

Reply from Norcon

Thank you for your review Shirley, we always help as soon as possible.

Rated 5 out of 5 stars

SOS sorted

Norcon are our 4th emergency partners ref to Epos and news accounting.On material of a trivial issue or real problem on sorting issues on news round or bills.They understand this first hand.As if they were behind the counter as we retailers.
Thanks for helping yesterday Steve,much appreciated
Charlie
Cornish News

3 September 2021
Unprompted review
Norcon logo

Reply from Norcon

Thank you for your review Charlie, we always do our upmost to help.

Rated 5 out of 5 stars

Great Service provided by Norcon…

Great Service provided by Norcon support staff, they have always been really helpful when it’s most needed. Matt has recently dealt with our issues very quickly. We will recommend to anyone as a Retailer. Thank you for your support & quick service.

2 September 2021
Unprompted review
Norcon logo

Reply from Norcon

Thank you for your review Dharmesh, we pride ourselves on our support so we are pleased you find it helpful.

Rated 5 out of 5 stars

A helpful experience,my query sorted…

A helpful experience,my query sorted out without fuss and to my satisfaction.Steve is always prepared to ensure the call is handled properly,and invariably in my experience the reason for the call is resolved properly.

1 September 2021
Unprompted review
Norcon logo

Reply from Norcon

Thank you for your review Ian, we're pleased we have assisted you.

Rated 5 out of 5 stars

EPOS update

Needed till screen button products updated. Steve dialed in and sorted within 10 minutes. Excellent service as usual.

1 September 2021
Unprompted review
Norcon logo

Reply from Norcon

Thank you for your review Tony, really pleased we could help.

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