The company has failed to honour a promise to replace my jump wings that have broken due to a design fault, which they admitted they are aware of. The foot of the jump snaps from the base, rende... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great tunnel, 3 metre - full non-slip 600mm lightweight with added loops. Very sturdy tunnel, not flimsy at all. The lightweight version has the loops option so it can be pegged into the ground rather... See more
Company replied
Our 5m anti slip tunnel and bags arrived very promptly and we were very pleased with the quality. The none slip bags have been the best we've ever used - they have done their job both on grass and on... See more
Good customer service on tunnel I was looking for. Was told how long it would take to manufacture and kept up to date on delivery progress. Product arrived on time and was well packaged. You get what... See more
Company replied
Company details
About Naylor Agility
Written by the company
We’re passionate about creating quality agility tunnels for dogs, cats or small animals to play, train, or exercise in.VIEW OUR PRODUCTS
Our agility tunnels:
Our agility tunnels are manufactured in our UK factory using heavy duty PVC.
All of our products can be purchased on our website.
• Concertina down for easy storage
• Are waterproof
• Are easy to clean
• Are super stong
• Are available in a variety of sizes, finishes, and colours
• Can be used both indoor and outdoor
The standard diameter of our agility tunnels is 600mm, but they are also available in 400, 800, and 1000mm diameters. Our tunnels can be made in lengths from 1m to 6m.
We have 3 different sizes of spring wire which determines the weight of the tunnel; light, medium and heavy duty.
Our non-slip material is a double sided PVC. One side of this material has a more textured finish, this goes on the inside of the tunnel and offers a little more grip when the dogs are running through them. If used outside in wet conditions the tunnel can still be a slippy with it being a PVC material.
Please note that with any of our tunnels animals must be supervised at all times.
Contact info
Unit 17, Valley Road, Wombwell, S73 0BS, Barnsley, United Kingdom
- 01226 444378
- nayloragility@naylor.co.uk
- nayloragility.co.uk
3.5
Average
300 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Naylor Agility
Thank you for your review :)
Excellent quality
Excellent quality! Lightweight is still quite heavy but really sturdy so very pleased I made that choice. Would happily purchase from them again.
1 July 2021
Reply from Naylor Agility
Thank you for your review Rachael
Great tunnel
Great tunnel well made and the right size for both cats and dogs. Arrive quickly and really good quality
27 June 2021
This was a repeat order for the same…
This was a repeat order for the same product so that speaks for itself. The carrier wasn't great though but that's not Naylor's fault.
27 June 2021
Brilliant fast service!
Brilliant fast service even with living so far north! Really appreciate not having an extra charge for the Highlands! Great quality tunnel. Can’t recommend you enough!
26 June 2021
Excellent product
Excellent product, easy to order and an incredible fast delivery.
Highly recommended.
21 June 2021
Great Quality and Service!
20 June 2021
Dogs are very happy with the new…
Dogs are very happy with the new tunnels, superb quality
18 June 2021
Highly recommended
Good communication from point of order, delivery within advised time period, product (heavy duty 2metre tunnel & 2 sand bags) incredibly strong and more importantly, the dogs LOVE IT!! Thank you!
17 June 2021
Excellent quality products with second…
Excellent quality products with second to none customer service. The courier lost my item but Naylor's could not have been more helpful and worked really hard to manufacture another item and send it next day delivery. Would not buy tunnels from anywhere else.
7 June 2021
I’m really pleased with my new tunnels…
I’m really pleased with my new tunnels and the service has been great, thanks so much to Dawn and Paije for sorting my orders out.
I’ll definitely be back and recommending you.
7 June 2021
Fantastic quality
Fantastic quality . It is thick , waterproof and sturdy . One of the loops wasn’t sewn on effectively so can’t use , but doesn’t detract from usability. Great product x
24 May 2021
Reply from Naylor Agility
Hi Clifford, thank you for your review. Apologies that the loop wasn't sewn to our usual standard. I have passed your feedback to production so they can review their methods.
2m Tunnel
2m Tunnel. Excellent quality product. Excellent service. Looking forward to receiving the next items ordered
22 May 2021
Great quality dogs love it
22 May 2021
Easy to order and arrived on time
Easy to order and arrived on time. The Hoopers Tunnel & Sandbags are of great quality.
21 May 2021
Excellent quality tunnels
Excellent quality tunnels, I now have lightweight and heavy non slip tunnels, would buy again.
20 May 2021
Naylor best tunnels
Naylor was a name for agility items I had noted a long time ago in the Dog magazines. When I knew what we wanted I googled to see what the market offered. Nothing touched the product from Naylor. The quality if superb, the advice on the website good and the sizes available were many. The colours were so happy too. Ordering and delivery was easy and came earlier than expected. We have opened it up to play our first introductory to our current dog and no doubt dog no.2 will add plenty fun to the tunnel.
20 May 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.