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Navvanhire Reviews 15

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TrustScore 4.5 out of 5

4.3

Van Rental Agency
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Company details

  1. Van Rental Agency
  2. Car Leasing Service

Written by the company

Nav Van Hire is a Van rental company with cars also available under our umbrella. We specialize in the long term rental of Medium and Long Wheelbase vans & Luton Low Loaders. In addition, we offer a selection of Small Medium Wheelbase & Electric Vans also. With over ten years of experience behind us, we bring a wealth of knowledge and aim to provide our customers with nothing but the best. Our office team are always on hand to assist with all queries and look to build long lasting relationships with any company that onboard with us. Our communication styles allow you to always touch point with either our Sales Team, Admin Team; or Management; whether that's a call, WhatsApp or physically at our site. We have a team of mechanics who have extensive expertise of our vehicles. They are both on the road & at our mechanics quarters local to our head office. They are on hand to ensure each vehicle is consistently running at its best; allowing you to utilize the vehicles to their fullest. We pride ourselves on being one of the leading experts in our field and wish to provide a reliable, consistent service to all; to allow our customers to flourish in the their field.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great phone call, courteous, pleasant to talk to and wanted to help

So, walked past a random advertising board in Milton Keynes, I needed a new daily van hire service as I need on maybe once or twice a month and Hertz is getting obnoxious and expensive.

The person who answered the call immediately in a pleasant and courteous manner, listened to what it was that I was looking for, gave me options, warned about booking priorities, and was not aggressively trying to sell or upsell.

What makes this better is that it is half the cost of hertz. I rang up just to get information and I am so happy with the treatment I was given that I will be using Nav Van Hire

24 April 2026
Unprompted review
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Reply from Navvanhire

Thank you for sharing your experience.
It’s great to hear that Nav Van Hire provided such friendly and helpful service. Taking the time to listen, explain options clearly, and avoid any pressure really makes a difference—especially when you were just looking for information.
It’s even better that the price works out much cheaper for you.
Thanks again for the recommendation.

Rated 5 out of 5 stars

Best In The Business

Nav Van Hire have got to be the best in the van hire industry.
Just started requiring more vans for my company - I’ve spoken to Lily the whole way through the process and she’s very helpful. She’s got great customer care and always willing to answer my questions. The vans have needed servicing and stuff - always booked in as soon as possible with these guys. Nav Van Hire go above and beyond for their customers. Nav is so down to earth and always wanting to be the best for his customers. Great team all round! Will be recommending you guys around my industry. Keep it up! 👍🏼

2 March 2026
Unprompted review
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Reply from Navvanhire

Thanks so much for the great review—we really appreciate it!
We’re glad Lily has been so helpful and that our team has kept everything running smoothly for you. Your recommendation means a lot to us.

Looking forward to supporting your business as it grows! 👍🏼
Best regards,
The Nav Van Hire Team

Rated 5 out of 5 stars

Smooth and effective system

Van hiring with this company is smooth and effective. I had a great experience - made an enquiry, sent my documents, signed the agreement and I was driving the van the following week. Thank you 😊

2 March 2026
Unprompted review
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Reply from Navvanhire

Thank you so much for your kind words 😊 We’re really pleased to hear that you found the van hiring process smooth and effective. Our team works hard to make everything as quick and straightforward as possible, so it’s great to know you were on the road within a week 🚐

We truly appreciate you choosing us and taking the time to share your experience. If you ever need anything in the future, we’ll be more than happy to help. Safe driving and thanks again! ⭐

Rated 5 out of 5 stars

Hi to buy a van from you it was more…

Hi to buy a van from you it was more easy the i think the sales team it was very nice all the time when you ask something the answer it was very nice and very profesional it was a great experience. Thanks

12 February 2026
Unprompted review
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Reply from Navvanhire

Thank you, Cristian, for taking the time to share your positive review.

Rated 5 out of 5 stars

Great team all round even opened up on…

Great team all round even opened up on a Sunday for us much appreciated 👏

7 December 2025
Unprompted review
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Reply from Navvanhire

Thank you for the great feedback. We’re happy we could accommodate you on Sunday and provide the support you needed. Your appreciation means a lot to the whole team.

Rated 5 out of 5 stars

Is a great company,very helpful and…

Is a great company,very helpful and cooperative.Is easy when we work with company who care about there customers.
Thank you for your support.

9 December 2025
Unprompted review
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Reply from Navvanhire

Thank you for the wonderful feedback. We’re pleased to hear that you found our team helpful, cooperative, and easy to work with. Providing great support and looking after our customers is very important to us. We truly appreciate your trust.

Rated 5 out of 5 stars

The service was fantastic and the…


The service was fantastic and the vehicles were very tidy. The staff were all helpful and the availability was on time.

7 December 2025
Unprompted review
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Reply from Navvanhire

We’re delighted that you found our service reliable, the vehicles tidy, and our staff helpful. Providing a smooth and punctual experience is very important to us. We look forward to assisting you again.

Rated 1 out of 5 stars

Poorly organised company with not the…

Poorly organised company with not the greatest communication. Newer girl we spoke with can send rude emails and doesn’t come across well. Invoicing incorrectly. Think before entering into agreements with this company if you are used to strong communication, fast responses and organised approach.

19 November 2025
Unprompted review
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Reply from Navvanhire

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you felt let down by our communication and invoicing, as this is not the level of service we aim to provide.

We always work hard to support our customers, especially during exceptionally busy periods such as Christmas, and we did our best to accommodate your company’s request to hire multiple vehicles on short notice and for a shorter period than our standard minimum term. Our team stayed in close contact throughout and responded promptly to ensure everything was handled as efficiently as possible.

While we respect every customer’s right to share their experience, we do feel that a one-star review doesn’t reflect the effort, flexibility, and cooperation our team provided during the hire period. Nevertheless, we take your comments seriously, and we will continue to improve our internal processes to ensure clarity and smooth communication for all our clients.

If you would be open to discussing this further or feel there’s anything we can address directly, please get in touch with us. We value your business and would welcome the opportunity to resolve any concerns.

Rated 5 out of 5 stars

Great service

My first time leasing a van and Monta was very helpful and accomodating.
Van was neat and in good condition.

And when I had to make an early cancellation they were quite supportive and understanding.

27 October 2025
Unprompted review
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Reply from Navvanhire

Thank you so much for your kind review! We’re really pleased to hear that your first van hire experience went smoothly and that you found the vehicle in good condition. It was a pleasure assisting you, and we’re glad we could support you with the early cancellation as well.

If you ever need a vehicle again in the future, we’ll be more than happy to help. Thanks again for choosing us!

Rated 5 out of 5 stars

I am giving NAV VAN HIRE a 5 stars

I am giving NAV VAN HIRE a 5 stars, because they are amazing. The team is very friendly with absolutely professional customer service, the set up process was very quick and I can say that the team went extra mile to make sure everything went smoothly for us. I highly recommend NAV VAN HIRE, you can definitely trust them.

31 October 2025
Unprompted review
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Reply from Navvanhire

Thank you so much for this fantastic 5-star review! We truly appreciate your kind words. Our team is always committed to providing a smooth, friendly, and professional service, so it’s wonderful to hear that you felt well looked after throughout the process.

We’re delighted everything went smoothly for you, and we’re grateful for your recommendation and trust.

Rated 5 out of 5 stars

Lovely team

Lovely team , we are so happy working together
Keep it up guys

10 April 2025
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Reply from Navvanhire

Thank you! Great to work with yourselves also! Keep smashing it!

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