Absolutely terrible. They don’t tell you that you can’t use your factory touchscreen to control the Apple CarPlay feature. Customer support asked for a picture of my face and my photo ID, what creeps!... See more
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See what reviewers are saying
The device malfunctioned. The contact with customer service about this was absolutely horrible. Reaction times of multiple days, or none at all. Tech support had no knowledge of their product. Repair... See more
I really enjoy the split screen feature which allows you to have 4 different tabs open at once. I'm able to pull up my contacts and send messages through voice all while being able to pay attention to... See more
With the ApplePlay NavTool, I love the safety aspect the steering wheel remote attachment provides. I can freely navigate through music, GPS, and phone calls without having to take eyes off of the roa... See more
Company details
Written by the company
Established 2002, 20 Years In Business. Made In USA. Support American Jobs. All Products Are Computer Tested Prior To Shipping.
Contact info
United States
- 877-628-8665
- customerservice@navtool.com
- navtool.com
3.5
Average
479 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
User friendly and convenient!
NavTool is very convenient on the go! I am very happy with my purchase. Very easy to navigate, listen to music and answer phone calls while driving. Highly recommend!
23 March 2024
Unprompted review
The future is now
The future is now! I can't believe how easy it was to install and how simple it is to use. I drive a 2004 GMC Yukon and it took me no time at all to grt it working. The best part, it has a remote that attaches to the steering wheel instead of a junky little remote that will get lost. I'll never go with anything else, this is the new standard for me
23 March 2024
Unprompted review
Absolutely adore how user friendly this…
Absolutely adore how user friendly this is. The remote that goes on the steering wheel is one of my favorite features. Helps make it easier and safer in my opinion. Great product!
18 September 2023
Unprompted review
Its very useful video I recommend
7 September 2023
Unprompted review
Having a Blast with NavTool!
Having a Blast with NavTool!
So, I had this whole tech-freakout before upgrading my Ford Explorer 2011, but NavTool proved me wrong. It’s like my car went to navigation school and aced it! No more taking wrong turns and pretending I meant to do that. And guess what? My other ride buddies are totally jealous of how cool my car’s become. NavTool, you’ve got a fan for life!
18 August 2023
Unprompted review
NavTool
NavTool is a great website for all of your car needs. The live chat function is easy to use and the person you chat with is always knowledgeable. The website is easy to navigate, which makes the process way less complicated!
19 August 2023
Unprompted review
Game Changer
I recently purchased NavTool for my car and I have to say, it's been a game changer. The installation was a breeze and the user interface is incredibly intuitive. I love being able to easily access my favorite apps and music from the dashboard. The navigation system is also top-notch, with real-time traffic updates and clear directions. Overall, I am extremely satisfied with NavTool and would highly recommend it to anyone looking to upgrade their car's technology. 5 stars!
17 August 2023
Unprompted review
My experiance was amazing the people…
My experiance was amazing the people there we very polite and respectful. Not only that but I got my product in a very timely manner and in amazing condition I would definetly reccomend. m
21 January 2023
Unprompted review
Installing CarPlay
The company installs CarPlay. CarPlay is great because can be used in all sorts of cars. Carplay is easily accessible and easy to navigate!
18 August 2023
Unprompted review
Wireless CarPlay..
The product is easy to use. They have multiple options depending on your car type. There’s a touchscreen, dial, and steering wheel buttons. I love the fact that it’s not just for one type of car.
15 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
UNIVERSAL APPLE CARPLAY
The fact that this device fits every car model with different screen sizes is a plus. It is almost same as operating a smartphone. It is super easy to use.
14 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Ease of navigation right at your fingertips!
NavTool is super easy to understand and use. It is versatile and connects easily to a variety of vehicles. The plug & play interface is easy to understand and navigate. NavTool brings ease of navigation to your fingertips!
13 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
I have found my newest car best friend…
I have found my newest car best friend feature! Being handsfree is a must have for me & NavTool provides this!! So convenient & easy to use is a definite added bonus! This is legit everything you need in one! If you're looking - THIS IS A MUST BUY!
14 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
If I could give this more than 5 stars
If I could give this more than 5 stars, I would give 10! The installation was very easy and the product is extremely affordable. Customer service attended to me at their earliest convenience and I would definitely recommend this to all family and friends. It's the new modern day driving too.
11 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Will Definitely Try
I enjoyed the video on how the product worked, but my question is would it work on a car that did not have a screen? Although it seems straightforward in using the plug and play feature. I would definitely be interested in trying this product for my own car.
11 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Great Product
Instructions were made very clear. The installation of the product is easy for anyone to complete. The product works well and as expected!
10 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Product is truly a gamechanger
Product is truly a gamechanger. Now I definitely don't need to worry about having my phone out or being distracted more than needed. Service with Navtool was cool, super friendly and helpful when finding the right one for my Jeep. Definitely comes as promised, very easy user-friendly installation. Now my Girlfriend will be stealing my Vehicle instead.
8 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
NavTool is easy to use
NavTool is easy to use. It has three different methods through which it can be accessed in the car. I would appreciate some more information on how NavTool functions and what its benefits are.
10 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
Showcases Compatibility
Great product video that actually shows the Universal compatibility; seamless integration with the vehicle's existing functions. It will be soo great to finally have access to Apple CarPlay in all my vehicles!
10 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
NavTool is an awesome option with…
NavTool is an awesome option with wanting carplay in your car. I think a lot of people run into the issues with certain models. Great price and not too complicated on the user end. I recommend using their product.
10 August 2023
Unprompted review
Reply from NavTool
We hope you are enjoying your product
Your happiness is our number one priority
Here are the top 5 reasons why our customers leave us 5-star reviews:
1. NavTool is 100% Made In the USA – the only video interface company that makes products in the USA.
2. NavTool is 100% Automotive Grade.
3. NavTool 7 day a week 24/7 US based technical Support – friendly and patient support team.
4. NavTool Highest Quality of products.
5. NavTool Friendly US based Customer Service Team
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