So easy to order all the products online as quite often I struggle to find them in the supermarket (and staff can never remember which aisle they tin!). Love the cacao powder - can’t be with out it!... See more
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I ordered multiple bags of cacao online and when the parcel arrived one bag had split, there was cacao all over the inside of the parcel. I emailed the company with photos and received excellent cus... See more
Company replied
I was looking for a way to add collagen (and additional protein) to my diet in an effort to adopt a healthier lifestyle. I was delighted to find the Collagen support - Vanilla packs in Tesco and the... See more
Company replied
Naturya produce great products that are high quality. They dispatch orders promptly and offer an excellent service.
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Company details
Written by the company
Here at Naturya, we create delicious, high-quality superfoods designed to help nourish your body. We source nature’s most powerful and nutrient-dense ingredients, like our deep purple açaí from the depths of the Amazon rainforest, from around the world and design scientifically backed products to support your health & wellbeing. As the home of superfoods, we put these powerful, nutrient-dense foods at the heart of everything we do. Our range includes only the highest quality plant-based superfoods, sourced from the goodness of nature, not the processes of a food laboratory, to preserve their nutrient profile and support your daily health. All our superfoods are easy to consume and form part of a wider, virtuous circle that values simplicity as a pathway to health and longevity. Our journey along untravelled roads in search of the healthiest foods on the planet has been inspiring and meaningful, a project of passion and integrity. We never compromise on the quality of the food we bring to the table, on our care and respect for the earth, the environment and all living beings. These are a core set of values that still drive the beating heart of Naturya today. We recognise the power of nature and the role it plays in not only our physical health but our mental health as well. Thus, we aim to always use business as a force of good, to play a pivotal role in conserving the beauty of nature and supporting the wellbeing of all living beings. As an organisation, we acknowledge the contribution of our fantastic team of passionate innovators, researchers and technologists in creating products that encourage a shift towards a more sustainable & healthier diet. We invite you to join us into this wonderful adventure and world of superfoods.
Contact info
Bath, United Kingdom
- customerservice@naturya.com
- naturya.com
4.1
Great
32 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Waahoo! Range available in Tesco!
I was looking for a way to add collagen (and additional protein) to my diet in an effort to adopt a healthier lifestyle. I was delighted to find the Collagen support - Vanilla packs in Tesco and the coconut pudding at the weekend, and bought myself several packets - lots of other variants are also stocked- great to know I can pick these up as part of my weekly shop!
I stir mine into greek yogurt, drizzle of honey and some blueberries- excellent breakfast! Quality is top notch. Will definitely be buying more.
10 May 2026
Unprompted review
Reply from Naturya
Hi there! Thanks so much for taking the time to leave us a review, we are super glad that you have found the products you needed in Tesco, we are very proud to have our products in their stores. Thank you also for sharing how you like to use our collagen support and the Chia puddings, we love hearing about our Naturyalists food stories. Have you tried our Balanced Protein range yet? All the best, the team @ Naturya
Been drinking this for a year now and I…
Been drinking this for a year now and I love it. However, it tastes totally different.
I am wondering if the ingredients have changed?
11 May 2026
Unprompted review
Reply from Naturya
Hi Leah, we are very disappointed that you felt the need to leave us a 1-Star review, are you able to contact us and clarify which product you are referring to so we might be able to assist with your query?
Fab!
Excellent as always. Great gut product and efficient service. Thank you Naturya.
2 May 2026
Unprompted review
Reply from Naturya
Hi Catherine, Thank you so much for taking the time to share this review of our Gut feel range! Thank you for being a loyal Naturyalist! Best wishes, the team @ Naturya
In love with cacao!
So easy to order all the products online as quite often I struggle to find them in the supermarket (and staff can never remember which aisle they tin!).
Love the cacao powder - can’t be with out it!
29 April 2026
Unprompted review
Reply from Naturya
Hi Jo, thanks so much for taking the time to write this review of our online ordering and our Cacao Powder. We definitely appreciate it! Best wishes, the team @ Naturya
Excellent company
I’ve been buying from Naturya for some time and always find their products excellent. Quick delivery and reasonably priced.
19 March 2026
Unprompted review
Reply from Naturya
Hi Di, thank you so much for taking the time to leave us a review and thanks for being such a wonderful Naturyalist! We appreciate you. All the best, the team at Naturya.
Berry best!
Excellent organic products with first-rate customer service and fast delivery.
23 January 2026
Unprompted review
Reply from Naturya
Hi there, thank you so much for your positive review, we really appreciate your feedback and letting us know what you love about Naturya! Best wishes, The Naturya Team
Great tasting ways to get more nutrients
I love the superberry mix which I add to my morning yoghurt. It brings a burst of vitamins as well as taste to my mornings.
4 November 2025
Unprompted review
Reply from Naturya
Hi Kelley, thanks so much for writing such a lovely review. Its so great to hear how you use your Superberries breakfast boost and that you find it tasty as well as beneficial! All the best, the Naturya Team
Impressed and would order again.
Smooth, faultless experience from ordering to delivery. Delivered quicker than anticipated and kept updated, product well packaged.
11 December 2025
Unprompted review
Reply from Naturya
Hi Kerry, Thank you so much for your kind review I will pass this onto the team to let them know what a good job they are doing! Best wishes, Rose @ Naturya
Contaminated Spirulina without certificate?
Bought a pack of spirulina from H&B.
Had 1/3 of the dose they recommend per day, didnt feel too well so wanted to check if their product is checked for contaminants (which for this product is more than one might think).
I emailed support who were very polite, to get the certificate of analysis which they say they can provide.
Yet , multiple months and excuses later, no certificate has been provided.
I can only conclude they are sourcing cheap product that is not properly tested.
Note as well their recommended dose is 3x the max dose recommended by WHO/CDC if you end up doing your research.
10 September 2025
Unprompted review
Reply from Naturya
Hi JJ,
Your review is misinformed, and we would like to address a few points.
First, regarding safety and testing:
All of our spirulina is sourced from approved suppliers and is routinely tested for contaminants. This includes screening for aflatoxins, ochratoxins, polycyclic aromatic hydrocarbons (PAHs), microbiological contaminants, and a full pesticide residue panel, heavy metals. These tests are conducted in accordance with food regulations to ensure the product meets safety and quality standards.
Which is what I informed you when you first contacted us.
In addition, whenever we introduce a new product, we register it with local authorities. As part of this process, the product is reviewed for compliance, and authorities may advise on labelling, safety, and intake recommendations and there is on back of pack recommendation intake suggestions. Our spirulina complies with all applicable regulatory requirements.
Regarding the Certificate of Analysis (CoA):
We acknowledge your frustration with the delay. While we do provide CoAs upon request, these documents are batch-specific and sometimes require additional time to retrieve from accredited laboratories. This delay is not indicative of a lack of testing or product quality, and we apologise that this was not communicated more clearly but you were informed that we were chasing for this document and I have been in the background.
On dosage and guidance:
The World Health Organization (WHO) does not set an official Recommended Daily Allowance (RDA) for spirulina. However, WHO has recognised spirulina as a safe and beneficial food supplement, particularly in the context of nutrition and micro nutrients. Intake recommendations can vary depending on the individual, formulation, and intended use.
For this reason, we clearly advise on the packaging that spirulina should be introduced gradually, allowing the body time to adjust. Some individuals may experience temporary digestive or detox-related effects when first using spirulina, especially if sensitive or taking it for the first time.
Finally, we strongly refute the suggestion that our product is “cheap” or untested. Product safety, compliance, and transparency are priorities for us, and we stand behind the quality of our spirulina.
I have chased the relevant parties for the CoA again and once I have the document I will send it to you.
Kind regards,
Rose
Reference:
Podgórska-Kryszczuk I. Spirulina-An Invaluable Source of Macro- and Micronutrients with Broad Biological Activity and Application Potential. Molecules. 2024 Nov 15;29(22):5387. doi: 10.3390/molecules29225387. PMID: 39598773; PMCID: PMC11596570.
Reply from Naturya
Hi there, thank you so much for taking the time to leave us a review! All the best, Naturya
Reply from Naturya
Hi Martin, thanks for taking the time to leave us a review, it is most appreciated. The Naturya Team.
I would be happy to leave a review but…
I would be happy to leave a review but so many people buy up your product and then resell it on platforms like ebay at vastly inflated prices.
It has forced me to stop buying the product.
We all need to do more to counter gross capitalism.
7 November 2025
Unprompted review
Reply from Naturya
Hi Belinda, thank you for highlighting this to us. We would always encourage you to buy directly from our website or from our trusted retailers. You can get a list of these by contacting us directly through the website. Hopefully by avoiding platforms like eBay this will discourage individuals from reselling at inflated prices. We hope this helps but if you have any more ideas then please contact us directly, all the best, the Naturya Team.
Naturya produce great products that are…
Naturya produce great products that are high quality. They dispatch orders promptly and offer an excellent service.
5 November 2025
Unprompted review
Reply from Naturya
Hi there, thank you so much for your kind words about our products and our order process here at Naturya!
These are honest and good quality…
These are honest and good quality products. I’ve tried 100% cocoa powder and also turmeric drink powder. Both very pure and natural, lasted well and a fair price.
5 November 2025
Unprompted review
Reply from Naturya
Hi Hana, we love that your enjoy our Cacao and Turmeric products! Thank you so much for leaving this review! All the best, the Naturya team.
Excellent products
Excellent products. Lots to choose from and very clear packaging of all the health benefits how to use and more. Very happy with everything I have tried. Always try new or new things to me when on offer . T h an k you
1 November 2025
Unprompted review
Reply from Naturya
Hi Dee, thank you so much for sharing your thoughts on Naturya! We are so glad you enjoy trying our products and learning how they can benefit you! Best wishes, the Naturya team
Love it!
I have been a loyal customer since a very long time. The quality of all products is amazing. It might be bit more expensive than some other brands, but it’s worth every penny! No breakfast is a good breakfast without Naturya 🧡
20 October 2025
Unprompted review
Reply from Naturya
Hi Anna, thank you for taking the time to leave us this review and thank you for being a loyal Naturyalist! We would love for you to tag us on our social media platforms @naturya with how you enjoy your Naturya Breakfast! All the best, the Naturya Team.
Great service
Easy to order, good range of products and quick delivery
4 November 2025
Unprompted review
Reply from Naturya
Hi Imelda, thank you so much for leaving this kind review of our online store, we hope you will order with us again soon! The Naturya Team
Naturya products are great quality and…
Naturya products are great quality and I have never been disappointed
3 November 2025
Unprompted review
Reply from Naturya
Hi there, thank you so much for your lovely review and for being a loyal Naturyalist!
excellent customer service
I ordered multiple bags of cacao online and when the parcel arrived one bag had split, there was cacao all over the inside of the parcel.
I emailed the company with photos and received excellent customer service from Rose, to the point that when I forgot to get back to her query regarding whether I would prefer a refund or replacement product Rose followed up to check in for my preference. I was refunded without delay. Much appreciated.
10 October 2025
Unprompted review
Reply from Naturya
Thanks so much for your lovely review on our customer service. We are so happy Rose could help resolve this for you!
Nothing but good products from this…
Nothing but good products from this brand, I have been purchasing products since 2024, specifically their Matcha latte and Cacao powder. Every di gke time, brilliant products and great offers. Love this brand.
27 October 2025
Unprompted review
Reply from Naturya
Hi Yasmine, thank you so much for leaving us a positive review and for being such a loyal Naturyalist! We think you are amazing! Best, the Naturya Team
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