Natural Life Reviews 

220
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were unhappy with their experience overall. Many people found customer service to be consistently poor, describing interactions as unhelpful, rude, and dismissive. Customers frequently felt products were overpriced, citing flimsy materials and low quality that did not justify the cost. Numerous people reported issues with product quality, including items arriving with defects or tearing quickly. Conversely, a small portion of people felt satisfied with the product aesthetics, appreciating the cute, unique, and colorful designs, and finding some clothes comfortable. Some reviewers also reported positive experiences with customer service and timely shipping, with a few even loving their purchases and planning to order again.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing disappointment regarding the... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing disappointment that the... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Customer service

Reviewers mention negative feedback about customer service, with many expressing significant frustration and... See more

Price

Consumers express significant dissatisfaction with pricing, citing high costs that do not align with product... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Shipping was fast, purchased blue cozy bathrobe. Arrived with a horrible fish smell, quality poor, fabric flimsy & color washed out. Also made in China , maybe designed in Florida , but low quality Ch... See more

Rated 2 out of 5 stars

Cute, original, fun designs, but QUALITY is not always what you would hope. Customer service is horrible. I had a phone conversation today with an associate who wanted to lay down the law rather than... See more

Rated 2 out of 5 stars

I purchased a bedding set for my daughter. The print was beautiful, but the quality of the material of the duvet and sheets is awful. The sheet ripped within months of use and the duvet threading is f... See more

Rated 2 out of 5 stars

On June 22, 2026 I ordered 2 tops from Natural Life as I liked the way they looked online. I live in Western Colorado. The items were shipped on June 23 but I did not receive them until July 1! Tra... See more


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Natural Life makes irresistible treasures with positive vibe and free spirit style…inspiring people to Give & Live Happy! Our flagship store is located in the Nordstrom Alley of the St. Johns Town Center: 4818 River City Dr. Suite 106 Jacksonvil...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

220 reviews

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1-star

No history of asking for reviews

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2.3

All reviews

(220)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Cute hippy Boheme stuff but quality of…

Cute hippy Boheme stuff but quality of sheets are poor. I bought several things but sheets shrunk in the wash and pillow cases were shorter than normal size. As a result they look crappy on the bed because the pillows stick out. I also bought a pillow that was the size of a bolster and it wasn't stuffed nearly enough. I think the company cuts corners. I also bought a back seat cover for my car and in a few short months, it already looks worn. I most likely won't be purchasing from them again.

17 July 2024
Unprompted review
Rated 4 out of 5 stars

I have loved everything I have ordered…

I have loved everything I have ordered from them. They have fast shipping any my returns were easy. Now they do only offer store credit for returns but I didn’t mind as I love treating myself to their clothes. They do run large so I have generally ordered a size down but have been happy everytime! I order directly from their website and not from Facebook ads or instagram ads as there are way too many people scamming stores sites I’ve noticed 🙏🏼

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Thee worst..I placed and order and The…

Thee worst..I placed and order and The Company Charged 3 times ..My Bank reversed it But if I wasn't checking my Account it would went through..
A 198.00 order Charged 3 times..
Horrible.Check your Bank for days if you place an order..ALSO I ordered sheets and washed and put on bed went to tuck in and it Ripped like Tissue paper.There THIN And are only Good One Time.Other wise Total waste of money..They Have Everything manufactured in China ship it To Gainesville Florida so they can say there
"A FLORIDA BASED COMPANY"
While they pat themsrlfs on the Back..
Face Book is a Great Platform for Them..We're making them Wealthy...🤑

11 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. SCAM SCAM. I HAVE YET TO RECEIVE MY ITEMS AND THEN HAD THE AUDACITY TO TELL ME THAT I HAVE COURIER PROBLEMS IN MY NEIGHBORHOOD. WTF.
DO NOT ORDER THIS IS FAKE FAKE FAKE 🤥

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Don't chance it-this a scam!

I placed an odrer on 12/8/24. Standard shipping is 5-7 days.
Conformation email says it is being processed on 12/9/24.
Tracking number said my package was in my city on Jan. 2 , 2025.
Delivery email says my package was delivered to ME at 2:11 am (ET) on 1/11/25. It is NOT here!
I have even walked the length of my short neighborhood thinking perhaps, it was misdelivered, but sadly my pack is nowhere to be found.
I have eagerly waited for 32 days, for nothing....expecting the little gifts for my daughter-in-law, promising her they are worth the wait.
It was not.....so disappointing to let down a sweet, 'hippie chic' type of young girl that would have looked lovely in the clothing and cutesy items I selected for her. I am contacting my credit card company for my $40 as we speak! The package was supposedly around the corner for weeks & then delivery at 2:11 in the am? Where is it! Delivery company wipes their hands clean & says to contact Natural Life. I sent an email to their contact info on my order confirmation: Billionti...no word yet.
From the actual confirmation email to Natural Life email says my order does not exist now, yet I received updates on the package for 30 days- makes no sense. Websites also says to contact USPS, UPS or FedEx for my package but none of them have any record of it. (My husband works for USPS-says the reference # provided to me is not a USPS #) I was deceived...it IS a SCAM!
They are billionaires off the backs of scamming us, I'm sure.
I would not take the chance if I were you....I wish I had taken the time to read reviews PRIOR to dealing with this sham of a company!

11 January 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE OF THE STICK MATCHES the stick…

BEWARE OF THE STICK MATCHES the stick broke and I ended up burn mark (on the carpet) iwhen I struck the flint striker on the side of the box
NO GOOD RESPONSE from customer service when I contacted them and asked that they reimburse me for cost of fixing the burn in the carpet of the rental property I live in.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Cute stuff? Yes
Fastest delivery? NO
Received items? NO
I ordered so many items to not receive them. I emailed the company and no response. Don't waste your time or money on a company that says they are based out of Florida but your items are being g shipped from China. This place is a scam. I will get my money back though!

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Cute but poor quality

The sheets are cute but so thin you can see through. Won't buy from them again, doubt I'll get a year out of these sheets which is insane given the price.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

I’m a happy customer

I love the cute designs and feel of their clothes and sheets. To be fair, I only order sale items as I think they’re a bit pricey and I’m a frugal girl. As for quality, I’m very happy. I get a lot of compliments on everything I buy or gift. The one thing I do is read reviews and so far I’ve never had to return a thing. I definitely recommend this company for online shopping!

1 November 2024
Unprompted review
Rated 1 out of 5 stars

I feel scammed

Bought a hat and it’s so small there is no way it will stay on my head. Not returnable as it was final sale but I feel scammed! Hats should never be this small!!

22 November 2024
Unprompted review
Rated 3 out of 5 stars

I wanted to get a dear freind something…

I wanted to get a dear freind something special for her birthday and had seen some ads online for Natural life and really liked the style and design of clothing. I felt like it was something my freind would really love. I expected good quality and was sadly disappointed. For the price I paid this was very cheap looking. I could have purchased better quality at walmart or Target. Im not even sure if I will gift this to my freind. Her birthday is tomorrow and I just got my package today. Disappointed this is why I strongly prefer store front over oline shopping. Never again.

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Price hike

I hadn’t ordered anything yet. I had been saving to obtain an item. I went to order it and they are having a sale, however they increased the price by $10. So there’s a sale but prices were increased. They said it’s normal to increase prices based on Sales and stock. So sad. They care more about money than they do character.

9 December 2024
Unprompted review
Rated 1 out of 5 stars

This is the absolute WORST company to…

This is the absolute WORST company to deal with ever and I will not only tell others, but I will never buy from them again! Not only did they refuse to apply the discount that I was promised with my 1st order, they did not deliver the items that I ordered. There is NO WAY to reach them by phone and when I attempted to do so on a wholesale line, they accused me of "yelling" and hung up the phone.
I will get my money back via my credit card company, because not only did they not deliver my purchase, they stole my credit card # and sold it to someone who attempted to charge over $5K worth of electronics with it!

2 December 2024
Unprompted review
Rated 5 out of 5 stars

I am beyond impressed with this…

I am beyond impressed with this company. I love their clothing soft and comfortable. I was missing in my recent order. A pair of slippers contacted them and with an hour they are sending me the missing product. I have never had anyone ever reply that quickly ever.. My orders come in quickly. And very good quality. I just love their clothing. I really love their clothing. I ordered a few fun little Christmas gifts as well. Fun stuff, signs and bead making kids for granddaughter, I have nothing but good things to say about this company. 💝

18 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible business practice

I ordered an item from this company, a birthday present for my mom. A few days later my ordered was canceled. Why do companies sell items that aren't available? It doesn't seem too hard to only sell items that they have in stock!

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Big problem!


I have bought several skirts and dresses from Natural Life. I have been pleased with the quality and unique patterns of the fabrics. The size charts are good guides for a proper fit. Delivery is very prompt.They wash well & usually are wrinkle free from drying on low heat.
My only complaint is the number of times I get stopped for compliments! What a great problem.

31 October 2024
Unprompted review
Rated 4 out of 5 stars

I order three items..

I order three items... I'm 5'8" 190#. Happy with the fit and the length (which is important to me). Took about 10 days/2 weeks to delivery, but I expected that.

Waited to order anything else...to see if I likes it. Answer: I'll be ordering from them again.

30 October 2024
Unprompted review

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