Naturalhealthgroup Reviews 6

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I just happened upon this site

I just happened upon this site, and each of the reviews I have read were quite self affirming; after what I experienced with this company. After 6 months, many consults, and thousands in supplements and tests; I too was exposed to the defensive, degrading, and unprofessional behavior of the owner. All of these reviews are true, as when I asked too many questions; I was exposed to the identical experiences the rest of you wrote about. Details were never accurately provided during consults. I ended up here today, as what led to a mutual severing of the business relationship was my questioning regarding a 263.00 USD price for Pecta-Sol supplement. Not only is this supplement manufactured right here in the USA, it retails for 90.00 USD for the large bottle. I believe several reviews already succinctly left a correct assessment of this type of business practice.
A huge favor was done to me by Russell agreeing that we sever our business relationship; even though I had to endure replies almost identical to the ones posted on this site in replies. The MO is very consistent.
Kindly save your legal threats as I have written and sufficiently documented these truths which I have stated; and as previously mentioned, I also recorded all of our consults. not to mention, that one only has to read all of your defensive replies to form accurate opinions. Perhaps all these former clients were not the problem. good day
Just a brief update to my review: I have reached out to AHPRA.gov.au about my concerns. They do encourage submitting a “notification”; and they reiterated that we do in fact have the right to submit a notification for investigation free from any bullying or legal threats from the party in question.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Big bad bullies

Amazed at how I was treated by these guys. Awful service. Then very rude when I questioned things. Then became very aggressive. The final straw was to threaten me with legal action if I left a bad review!

But upon viewing the owner replies to other reviews on this site, it seems that’s their way of operating.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

I don’t think he’s a scam but

I don’t think he’s a scam, but I think he prays on people who want to get answers. In his consults he goes pretty fast and made me feel like his services were the answer to all my health issues. I paid a lot of money to get the supplements and herbs and no transparency about what each supplement costs. When I told him I ran out of supplements and bought on my own he seemed highly annoyed and said I wouldn’t get support from him unless I bought them from him. I asked him the cost again and it was almost $1,000 and he would ship them to the US from Australia which is ridiculous. That’s when I started feeling really uneasy about his motives and ethical practices.

17 August 2025
Unprompted review
Naturalhealthgroup logo

Reply from Naturalhealthgroup

Thank you for your negative review, when you purchased your consultation you agreed to the terms and conditions of working with our heath practitioners which includes purchasing practitioner grade supplements which also includes our support, this is done for your personal safety and to get you well. When you decided you did not want to proceed with how we do things, that's fine, we wish you all the best. Please understand that when you make false, negative claims about services to damage our reputation we do have to take legal action for defamation.

Rated 1 out of 5 stars

Found Russell to be quite aggressive…

Found Russell to be quite aggressive when asking about pricing. Scare tactics used, very disappointing

19 May 2025
Unprompted review
Naturalhealthgroup logo

Reply from Naturalhealthgroup

Interesting, when you have a very unwell husband and you have test results to prove it, you get aggressive with Russell about the costs of treating your husband because you don't want to spend the money on getting him well, you then decide its a good idea to make false comments online about Russell. Please understand this is grounds for legal action due to defamation.

Rated 1 out of 5 stars

Owner or manager is very rude

Owner or manager is very rude - No people skills and got aggressive.

EDIT - in reply to owners comments. No way for them to know who I am, as I didn't use any the same details when dealing with this company. So this is clearly a lie.

Just shows the caliber of company that this is...

14 February 2025
Unprompted review
Naturalhealthgroup logo

Reply from Naturalhealthgroup

Unfortunately this person is an aggressive person who wanted to take it out on somebody, then when challenged about it, he went on the internet to complain that he could get his way making false claims.

Rated 1 out of 5 stars

Consultation Review

Unsatisfactory effort put into the consultation for the money I paid ($150). Lots of emphasis on buying more of his tests and supplements, without actually answering the questions I wanted answered, despite the many documents I provided him.

When I asked for more information and advice beyond just buying more of his tests/supplements he rudely closed the consultation, and then told me to buy more of his consultations! Waste of money. No apology or refund offered either.

24 April 2021
Unprompted review
Naturalhealthgroup logo

Reply from Naturalhealthgroup

Yes your right, we should have just used a crystal ball to figure out your serious health problems, maybe that would have helped answer the questions you wanted answered. Unfortunate when people waste their own time and money thinking they are entitled to things that just aren't possible without doing our job properly and yes if your needed more than an hour you should have to pay for it, its not free.

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