Natsammia Travel Reviews 

77
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable staff for providing completely seamless travel arrangements, skillfully handling complex flights, customized accommodations, and private transfers with exceptional professionalism. People note that the dedicated team consistently goes above and beyond to tailor trips to specific preferences and manage all booking details smoothly from start to finish. Though some travelers experienced occasional travel adjustments, personal schedule changes, or minor transit delays, the overall holiday planning process remained entirely stress-free. Consumers consistently highlight that they will eagerly book future vacations and recommend services through this remarkably reliable independent travel agent.

What people talk about most

Holidays

Customers had positive experiences with holidays, expressing immense satisfaction with the seamless booking... See more

Service

People report positive experiences with service, highlighting seamless planning, open communication, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting smooth arrangements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank Chris and his team for helping us organise a bespoke trip to Australia to see our son and also involved seeing the cricket on Boxing Day in Melbourne. They sorted flights, car h... See more

Company replied

Rated 5 out of 5 stars

In late 2023, we reached out to Chris from Natsamia Travel to arrange a tailored trip to Florida for our family of five. Our package included access to the major theme parks, flights, transfers, and a... See more

Company replied

Rated 5 out of 5 stars

Another great trip booked through Natsammia travel and Chris Everything went well Only delayed on outbound trip due to medical emergency but that's not anything that can be planned for Paperwork w... See more

Company replied

Rated 5 out of 5 stars

Just back from another holiday book by Chris at Natsammia Travel, the third we have now booked with them. Chris & Claire always go the extra mile to get us just what we are looking for, even if I k... See more

Company replied


Company details

  1. Travel Agency
  2. Flights Search Site
  3. Hotel
  4. Tour Agency

Written by the company

Hi, we're Chris & Clare, Independent Travel Agents and certified members of the Merlin Travel Group. Whether you're looking to grab a couple of days away for a city break or if you're planning the trip of a lifetime, we can help you! Whatever it is you want/need, we can arrange it all for you, including flights, accommodation, car hire, insurance and many other extras, all done with the personal touch. You can get us by phone, text, facebook, WhatsApp, twitter (X), email and so on : whichever suits you best. Get in touch and we can start planning together.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(77)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service always

Used Chris and Clare to book several holidays now, as a family of 6 with a tight budget it’s not always easy fulfilling our needs but they’ve smashed it out of the park with every booking.
They are both so friendly and helpful.
I will never use anyone else to book my holidays again.
Highly recommended

1 August 2024
Unprompted review
Natsammia Travel logo

Reply from Natsammia Travel

Really lovely to hear, Vickie, thank you. We appreciate the rising costs of life nowadays, especially with young children, so value for money is key on our family holidays.

Rated 5 out of 5 stars

Weekend mini break in Brussels

We had an amazing weekend away in Brussels thanks to Clare and Chris.

Superb communication, honest advice and fantastic flight times and hotel organised.

Highly recommended!

20 October 2023
Unprompted review
Natsammia Travel logo

Reply from Natsammia Travel

Thank you, Sarah, it was our pleasure to be able to help you and the family.

Rated 5 out of 5 stars

Absolute quality travel agents

Absolute quality travel agents. Chris has organised our honeymoon trip for us, a tour of Tuscany. It’s the attention to detail, thinking about where the hotels and B&B’s are in relation to the train stations as we are using rail to get about. It’s completely stress free and I’m delighted with the service. Trust me, just use them, you won’t be disappointed. It’s nice to find a travel agent that’s switched on and cares about their customers like Chris and Claire do. Bravo Natsammia Travel!

17 August 2024
Unprompted review
Natsammia Travel logo

Reply from Natsammia Travel

We were delighted to be asked to put your multi-centre honeymoon package together, Chris and equally pleased that you and your lovely wife had such a great trip.

Rated 5 out of 5 stars

5 star 🌟

Chris has booked our last 5 holidays and we haven’t been disappointed, from fantastic deals and upgrades to amazing customer service. Nothing is too much trouble, on one of our breaks away we unfortunately had our return flight cancelled for reasons beyond anyone’s control however that didn’t stop Chris staying up late at night to ensure we had minimum disruption and sorting our flights back.

17 July 2024
Unprompted review
Natsammia Travel logo

Reply from Natsammia Travel

Thank you, Alison, for your kind words. Aftersales care is really important to us, a holiday sale/deal doesn't end until you get home safe and sound as far as we're concered.

Rated 5 out of 5 stars

OUR WEDDING KOS 2024!

Natsammia not only booked our 2 weeks holiday to Kos but also found the perfect hotel and wedding venue for us! I can't speak highly enough about them! We gave the dates and budget and Chris did the rest! And it was better than we could ever have imagined!! Any issues we're dealt with efficiently and no issue was considered too small or big! We've given him a few headaches I know but he has always been calm and assured and that was a massive help to us with the stresses of getting married! Communication is 1st class. Day or night always there to help and guide you. Much more helpful than booking online or a big travel agent. We have used Chris a good few times now and will do so moving forwards!! Couldn't ask for anymore!

28 July 2024
Unprompted review
Natsammia Travel logo

Reply from Natsammia Travel

Gary, we took it as a massive honour to be asked to help arrange your wedding and we're incredibly happy that everything went so smoothly for you.

Rated 5 out of 5 stars

Nothing is too much trouble for Chris…

Nothing is too much trouble for Chris and Clare I had a rough idea of where and dates
Chris found me a deal.
Efficiency to the end.
Highly recommend wouldn’t go anywhere else.
Don’t have any doubts just do it let them deal with it one less drama not to have to deal with.
Natalie x

15 March 2024
Unprompted review
Natsammia Travel logo

Reply from Natsammia Travel

Nobody needs stress or drama when booking a holiday, so thank you for letting us do that for you.

Rated 5 out of 5 stars

Traveled with these guys a few times…

Traveled with these guys a few times first class service nothing was to much for them from beginning to end alway on the end of a phone if needed we have never had a bad holiday with this company we can't recommend them enough

10 October 2023
Unprompted review
Natsammia Travel logo

Reply from Natsammia Travel

Thank you so much for those lovely words, it's always a pleasure to be able to help.

Rated 5 out of 5 stars

Brilliant Service

We use Natsammia Travel all the time now. From long haul multi-centre trips that they put together based on your needs/budget to short haul long weekends. Did a price matched TUI holiday this year to Croatia and Chris arranged private transfers at no extra cost which is a big difference to sitting on a multi-stopping coach!!!!

There is always someone at the end of a phone or email who responds very quickly to questions or issues. Try getting that from an app

I can also honestly say that none of the big companies have ever bothered to thank me for my business. The personal touch goes a long way in my book!!

10 July 2024
Unprompted review
Natsammia Travel logo

Reply from Natsammia Travel

Hi Andrew, we're incredibly grateful for every booking we receive irrespective of the cost of the holiday. We appreciate the rising cost of living and that everyone has a huge choice on where to spend their money, so we're really happy to have been able to help you.

Rated 5 out of 5 stars

Nothing was too much trouble for Chris…

Nothing was too much trouble for Chris in particular when my father in law was mortally ill in hospital, he did his best to sort our short notice travel arrangements back to the UK from outside of the EU.highly recommend

17 January 2024
Unprompted review
Natsammia Travel logo

Reply from Natsammia Travel

Thank you so much for those words. We appreciated how stressful a time it was for you and the family and we just did the best we could for you under the difficult circumstances. We remain sorry for your loss.

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