NativeDSD Music Reviews 

3,734
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 442 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently describe the superb audio quality and mention that listening to these clear, dynamic tracks truly feels like being present at a live performance. People also genuinely appreciate the well-laid-out catalog, handy album previews, and the detailed technical explanations provided for each high-resolution recording. However, some customers also noted occasional download stalls, frustratingly slow speeds, or missing metadata details in a few of the purchased digital files. Reviewers additionally mentioned that the overall music selection is somewhat limited regarding popular genres outside of traditional classical and jazz pieces.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the superb sound quality and... See more

User experience

Customers had positive experiences with user experience, highlighting that exploring the site and downloading... See more

Website

Consumers find website to be ambiguous, praising the well-structured catalog, easy search filters, and... See more

Application

Reviewers mention ambiguous feedback about application experiences, as many consumers praise the dedicated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m so glad NativeDSD exists. Music of the highest quality, both technically and in terms of content. Easy to discover, easy to download and a real delight to listen to. Thank you very much! Ich bi... See more

Company replied

Rated 5 out of 5 stars

The download process is very straightforward and the downloads go directly to Roon in real time. The option to get both 2 channel and 5 channel on most of my downloads is a big plus since I can have... See more

Company replied

Rated 5 out of 5 stars

I have a very good experience with the NativeDSD platform. The purchase and download processes are simple and quick. Just a few minor points regarding the album selection and format choices. I would... See more

Company replied

Rated 5 out of 5 stars

With the nativeDSD downloader app, downloads work flawless, not so with the standard Windows downloader (which opens if you simply click on the "download" button). So the use of the nativeDSD downl... See more

Company replied


Company details

  1. Music Store
  2. also in
  3. Hi-fi shop

Written by the company

NativeDSD is the world's leading downloadable stereo and multichannel music provider, offering the highest possible resolution audio: Direct Stream Digital (DSD). We serve the high resolution music lovers community worldwide!

Original Music Data

Written by the company

We're committed to providing you the highest resolution music files
You can choose to download as Stereo (and when available in Multichannel and Binaural) DSD 256, DSD 128, DSD 64, and DXD and in a growing number in the popular Stereo DSD 512 bit rate. NativeDSD also offers Stereo, Binaural and Multichannel FLAC files. These are created from the DSD and DXD editions of these albums using the unique “Zephiir” conversion process created by Bit Perfect which produces exceptionally high quality FLAC files.

Real Master Files

From the session to your speakers. Guaranteed Native.

From the session to your speakers. Guaranteed Native.
At Native we know that getting the real deal is what is most important. We will never sell anything that is upsampled or from unknown origin.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(3,734)

517 reviews in the last 12 months

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Rated 5 out of 5 stars

why I use NativeDSD

I mostly use streaming, but I still like to own the albums that really mean something to me. That’s why I use NativeDSD. It’s a great place to find and keep high-quality files for my personal collection. Their library is easy to browse, and I often find hidden gems just by looking through their catalog. It’s become a regular stop for me every month.

7 January 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you, Jay! We love hearing that NativeDSD is your go-to for building a personal collection of high-quality music. There's something special about owning the albums that matter most. Happy browsing and discovering more hidden gems!

Rated 5 out of 5 stars

All ok!

Good music and good team!

25 May 2026
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Reply from NativeDSD Music

Thank you so much for your kind words, Val! We're glad you enjoyed the music and appreciate your support. It's great to hear feedback like this — it means a lot to our team. We hope to see you back soon!

Rated 5 out of 5 stars

Great!

Fantastic collection, excellent service. Thank you for being here for all of us.

17 May 2026
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Reply from NativeDSD Music

Thank you so much for the wonderful words! It means a lot to us to know you value what we do. We're here for music lovers like you — enjoy the collection!

Rated 5 out of 5 stars

Slow Download sperd

Everything went well except for the download speed which varied between less than 200 kb up to a max of about 5 mb / s

And this was not due to my Internet Connectionn which should allow downloads of up to 75 MB / s

24 May 2026
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Reply from NativeDSD Music

Thank you for your feedback, Dubbick. We're sorry to hear you experienced slow download speeds — that's not the experience we want for our customers. Download speeds can occasionally be affected by server load or routing, but we'd like to look into this for you. Please reach out to our support team at support@nativedsd.com so we can investigate and help improve your experience.

Rated 4 out of 5 stars

I thought Wagner's Ring would be great…

I thought Wagner's Ring would be great to hear on DSD, so I started with my favourite - Walkyrie. But, I was disappointed in that it was a live recording and the singers were not all first class. The conductor was a guarantee that the music would be good. In the end I decided it was not a good idea to buy the other three too.

21 May 2026
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Reply from NativeDSD Music

Thank you for sharing your honest thoughts, Anton. We appreciate your detailed feedback on the Wagner Ring recording. Live recordings can indeed vary in their appeal depending on personal preferences. We hope you'll find other titles in our catalog that meet your high standards — and please don't hesitate to reach out if you'd like personalized recommendations!

Rated 4 out of 5 stars

4 stars by the moment..

4 stars by the moment... web is hepful and full of choices, but now i am trying to set my Burson Conductor 3X GT to play at DSD512 instead of DSD128. I downloaded at 512 & 256, but both sets at 128....

22 May 2026
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Reply from NativeDSD Music

Thank you for the kind words about our catalog, Luis! Regarding the DSD512 playback on your Burson Conductor 3X GT — this is likely a configuration issue with your playback software or driver settings rather than the files themselves. Our support team would be happy to help you troubleshoot this. Please contact us at support@nativedsd.com and we'll get you up and running at full resolution!

Rated 4 out of 5 stars

If can download on mobile phone and can…

If can download on mobile phone and can add favorite music into wish list simply, I think it will be 5 star.

21 May 2026
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Reply from NativeDSD Music

Thank you for the review and your suggestions, Tianqi! We appreciate the feedback about mobile downloads and a simpler wishlist feature — we're always looking for ways to improve the experience for our customers. We'll pass your suggestions along to our team!

Rated 4 out of 5 stars

I was not sure about the tracks I was…

I was not sure about the tracks I was downloading based on the recommendation of a friend and I didn;t want to keep them Then I noticed in fact there is no recourse even based on dissatisfaction in purchase to have credit applied to another purchase, which I had planned on many. Now due to this non recourse no refund/credit whatsoever, I will find my hi res audio choices elsewhere with a less stringent policy. I need some wiggle room to try out the selections, and even with a streaming function, I like to know I have a minor grace period before the door closes. However NativeDSD Music Support was very responsive and personally willing to help with my issue.

17 May 2026
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Reply from NativeDSD Music

Thank you for sharing your experience, David. We understand your frustration, and we appreciate you taking the time to let us know how you feel. We do offer the chance for listeners to swap out an album for something else if they are dissatisfied. We love the opportunity to look into your situation more closely — please reach out to our support team at support@nativedsd.com with your order details, and we'll do our best to find a solution that works for you. Your feedback about flexibility and trying out music before committing is valuable to us as we continue to improve our services.

Rated 5 out of 5 stars

quick order process and easy to…

quick order process and easy to download required album

18 May 2026
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Reply from NativeDSD Music

Thank you for your review, Shafiq! We're glad the ordering and downloading process was smooth for you. Enjoy the music!

Rated 4 out of 5 stars

The audio quality is just amazing

The audio quality is just amazing! The main benefit is that there is no guessing, whether you are actually getting top notch high-res audio, unlike some other sites, which sometimes distribute upsampled standard resolution masters.
I encountered two minor issues preventing me to give the five-star rating:
With one of the albums, I had metadata issues, that my Denon HEOS system could not pick-up album art and track numbers properly and I had to fix the metadata using MP3Tag. (While UAPP was able to read metadata with no issues.)
The NativeDSD Music website is a bit slower to respond, and I also encountered some errors when trying to save albums to my wish list recently.

17 May 2026
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Reply from NativeDSD Music

Thank you for your thoughtful review, Jaroslav! We're glad you appreciate the quality of our native DSD files. We're sorry to hear about the metadata issues with your Denon HEOS system — we'll look into this to see if we can improve compatibility. We're also aware that website performance can be better in some areas and are working on improvements, including the wish list functionality. If you run into any issues in the meantime, please don't hesitate to contact us at support@nativedsd.com.

Rated 5 out of 5 stars

The quality of the reproduced music…

The quality of the reproduced music gets me closer to being there at the Venue or Performance.
Please fix the web site, sometimes its seems to loop when I have selected an item and go to check out and then login then try to continue to check out, the site seems to just loop forever!

15 May 2026
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Reply from NativeDSD Music

Thank you for your kind words, Austin — we're glad the music quality brings you closer to the live experience! We're sorry to hear about the checkout loop you encountered. Our team is looking into this. In the meantime, if the issue persists, please don't hesitate to reach out to our support at support@nativedsd.com and we'll get you sorted right away.

Rated 5 out of 5 stars

The downloader is very good!

The downloader is very good!
Use it from first moment, don't waste time trying to download the large zip files in your browser!

13 May 2026
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Reply from NativeDSD Music

Thank you, Petr! Great tip — the NativeDSD Downloader really is the best way to get your music, especially for larger files. We appreciate you sharing that with fellow listeners!

Rated 5 out of 5 stars

Good quality files.

Good quality files.

8 May 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you, Robert! We're happy you're enjoying the quality. That's what NativeDSD is all about.

Rated 5 out of 5 stars

Its easy to navigate and they care…

Its easy to navigate and they care about sound quality.

3 May 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you, Jake! We put a lot of care into both the listening experience and the platform itself, so it's great to hear that comes through. Enjoy your music!

Rated 5 out of 5 stars

no problems

3 May 2026
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Reply from NativeDSD Music

That's what we like to hear, Markus! Thank you for your review — enjoy your music.

Rated 5 out of 5 stars

An overall good experience

An overall good experience. Using the downloader tool is a little convoluted, but the instructions are helpful, and the process seems more straightforward than the last time I used it about a year ago.

9 May 2026
NativeDSD Music logo

Reply from NativeDSD Music

Thank you for the feedback, J Norman! We're glad the process has become more straightforward — we've been working on improving the downloader experience and it's great to hear that's paying off. Enjoy your music!

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