Great assistance received from Neil and Michael when transferring from a difficult previous energy supplier to a new one. This is 5-star customer service without a doubt. If you want to make your e... See more
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See what reviewers are saying
Neil has provided us with very competitive quotes for our gas and now electricity. He is quick to respond, and got everything sorted within 24hours of me choosing a new rate - including contacting our... See more
Neil contacted us to see whether he could reduce our utilities bill at our office. Once we supplied the information to him he sourced various options for us to choose. The savings were quite considera... See more
Neil Shepherd, Account Manager bas been excellent. He has been efficient and professional throughout our communication. Even after (reasons not either my own or Neil's doing) we could not complete on... See more
Company details
Written by the company
We use our relationship with all of the UK energy suppliers to offer our business customers lower gas and electricity rates. We work with every type of business from small high street retailers, large manufacturers and Premier League Football Clubs.
Contact info
Avon House, 435 Stratford Road, Shirley, Solihull, B90 4AA, United Kingdom
- 0800 160 1001
- hello@nationalpowerandgas.co.uk
- nationalpowerandgas.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Spam Spam Spam
Another one who's getting spam from this company. They make themselves out to be some large company, but a quick check on Companies House shows this is far from the truth. Buck your ideas up, and at the very least include an "unsubscribe" link in your spam emails as required by law.
Reported to the ICO

Reply from National Power & Gas
Very Happy
The service offered by National Power and Gas went beyond my expectations, they found the best value energy rates and made sure the transfer to our new suppliers went without a hitch. Having had a bad experience with an energy broker in the past I was a little hesitant about contacting National Power and Gas, but Chloe conducted herself in a professional manner, finding the cheapest rates and letting me make decisions without pressure. 5 Stars
Neil Shepherd was most helpful…
Neil Shepherd was most helpful throughout a protracted move away from Eon.
I can't say the same for EDF's communication channels who seem still unaware that we have two meters.
David Bates, Stiles & Bates
Help with our electricity supplies
Neil helped us in getting our charity a much better rate for our electricity supplies. We will use National Power & Gas UK again.
I have used Neil at NP&G for a few…
I have used Neil at NP&G for a few years now on varying different energy renewal contracts. He always gains better renewal prices and we usually complete the whole transaction from start to finish in less than an hour which saves me loads of time!
Relentless spam emails
Relentless spam emails. And as mentioned in the other reviews they have no way of opting out other than to contact them, which is against GDPR regulations.
I have never signed up to these emails and they are not relevant.
If this is their attitude towards potential customers don’t touch them with a barge pole.

Reply from National Power & Gas
Very simple process
Very simple process, good communications. Had bad experiences with similar in the past, this time however very smooth. Neil was very helpful and professional throughout.
Annoying spammers, prime example of counter productive marketing.
This is one of the most annoying and persistent spam email perpetrators I've ever experienced.There is no unsubscribe link in the emails which all purport to be coming from individuals in the company which is presumably a GDPR workaround. I would not deal with this company even if my life depended on it, purely beacuse of their spam marketing, and I waste no time in telling every single person I speak to during the course of my business about how dreadful this practice is and not to touch them with a bargepole. I don't suppose they're monitoring or this or that they care but I really wish they'd go bust so they'd stop bothering me.

Reply from National Power & Gas
Excellent Service - JM Partnership
I was contacted by National Power and Gas who wanted to know if they could provide renewal rates for our gas and electricity contracts. Being interested to know if they could better the rates I was being offered I asked them to provide rates for both our electricity and gas contracts. National Power and Gas provided rates from around twenty suppliers with the majority cheaper than the rates I had found. I accepted their British Gas rates for both contracts, was emailed a docusign British Gas contract and everthing was dealt with quickly and without complication.
I would definitely use again - 5 stars
Thank You
JM Partnership
SCAM Company
I am emailed nearly every week; their emails do not have an opt-out link, and having never subscribed, this breaches GDPR Compliance.
I called 0800 160 1001, and it's always busy! These guys are likely a SCAM.
Also, their email shows 5 TrustPilot stars which they clearly are NOT!

Reply from National Power & Gas
Made us good savings on both our gas…
Made us good savings on both our gas and electricity contracts at our three sites across the country. I would have no hesitation in recommending NPG.
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