National Plastics Reviews 

2,090
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, often noting quick arrival times, sometimes even next-day, and helpful drivers who assist with unloading items. Many people are highly satisfied with the quality of the products, describing them as excellent, solid, and good value. The ordering process is frequently highlighted as easy and straightforward, supported by positive interactions with staff both in-store and online. Consumers appreciate the excellent communication, quick response times, and their overall positive experience. However, some customers also noted that products occasionally arrived damaged or discolored, requiring replacements.

What people talk about most

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast delivery times... See more

Product

Reviewers mention positive feedback about product quality and competitive pricing, with many customers... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Quality

People report positive experiences with quality, with many reviewers praising the great quality of panels and... See more

Service

Users describe positive interactions with service, with many reviewers highlighting excellent and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... See more

Company replied

Rated 5 out of 5 stars

Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very h... See more

Company replied

Rated 5 out of 5 stars

Have used this company before and was very happy with the wall panels. We have since moved and we are renovating our bathroom. So I had no hesitation in using this company again. Wall panels are bea... See more

Company replied

Rated 5 out of 5 stars

Martin had 8 panels to take off the van which was parked in a busy road with limited parking and in the rain and he brought them into the house(once inside I was able to help a little ) as I could... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Bathroom Supply Store
  3. Door Shop
  4. Home Improvement Store
  5. PVC Windows Supplier
  6. Roofing Supply Store

About National Plastics

Written by the company

Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.

Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(2,090)

459 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience due to Martins…

Great experience due to Martins excellent attitude and friendly,helpful service

9 April 2026
Unprompted review
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Fantastic delivery from martin again…

Fantastic delivery from martin again and great help from jill with the ordering. Well worth using this company.

8 April 2026
Unprompted review
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Plastic Shower Panels

I requested samples of three different designs of plastic paneling for when I decide to renew the board that is in use at the present in the shower cubicle.
I received them and the delivery service was spot on. When I get around to changing the board I will be placing an order as I really like the design on one of the samples

23 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Absolutely brilliant service - 5*

Absolutely brilliant service! Changed my order twice and once was when the panels had arrived, as we thought they were darker than in the pictures but they took them back with our replacement panels.
Really happy with the service from Jill and with the lovely panels. They look amazing and didn't break the bank too! Thankyou xx

30 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 4 out of 5 stars
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Requested a couple of samples of…

Requested a couple of samples of splashwall for our new shower. They arrived promptly, free of charge and a decent size so it's easier to chose-we're going for Portland !!

30 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Great service

Great service, easy on line ordering and delivered quickly

19 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

no problems at all with…

no problems at all with order...delivery was very good would use again ...price of windows was very good

3 June 2025
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Excellent

Great service and price, quick delivery

25 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Easy process all round

Delivered when requested, great customer service when arranging delivery on specific date. All products delivered undamaged

23 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Value for money

The website was very easy to navigate and the ordering process was very straightforward.
Our order was delivered within 4 days, as promised.
The prices were extremely competitive and represented great value for money.

23 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 2 out of 5 stars

Panels had all been snapped at some…

Panels had all been snapped at some point.
We needed these to complete our shower room asap.
Delivery guy apologetic and took photos like we did of damaged goods

31 March 2026
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Reply from National Plastics

Good morning,

I am sorry you have received these damaged. I have ordered a new pack to replace them and these should be with you after the bank holidays.

Best regards
Customer Services

Rated 5 out of 5 stars

Everything was easy

Everything was easy

17 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Excellent thanks

Excellent thanks

23 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Top quality fittings every thing fits…

Top quality fittings every thing fits as it should , fast delivery, top web site so very easy to order

23 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 3 out of 5 stars

Good delivery average product

Delivery was really good, good communication.

When you order through National Plastics it does not come from a central warehouse, it comes from a separate business close to you. Which is great as delivery was quite fast.

Needed to order a couple of extra packs as i was short through all the wastage and the delivery charge is quite high for that. However free delivery for over £100 is ok.

The quality of the product was not as good as id hoped. Even though theres batch numbers the product still had differences which is annoying. Even boards in the same pack are different.

Because of the way they are made if you have to cut across a panel to make a join you end up with a jagged edge when joining two pieces togther which is always visible ! Not good. I trued cutting. On front and behind with a new sharp blade but you will always see any joins cutting across

I would not bother using these again unless i have perfect 90 degree walls with no sinks or pipes to go around etc whatsoever

16 March 2026
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Reply from National Plastics

Thank you for your review.

I am so sorry you have found the product difficult to work with. This is not an issue I have dealt with before.
We do ask branches to deliver sometimes to make for a better option for the customers and you can of course speak to them directly to place further orders.

Best regards
Customer Services

Rated 5 out of 5 stars
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Always prompt delivery and always a…

Always prompt delivery and always a quality product at a good price!

19 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Tracking map to determine precice time of arrival. Delivery driver Martin was polite and courteous. Also a great product.

25 March 2026
Unprompted review
National Plastics logo

Reply from National Plastics

Thank you for your review.

We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

Rated 4 out of 5 stars

Pleased.

Had a problem with the initial order not being complete on delivery.
However this was rectified and following orders went without any problems.
I used the urban oak tiles and trims
Very pleased with the end result.
Lovely bathroom now.

11 March 2026
National Plastics logo

Reply from National Plastics

Thank you for your review.

I am sorry you had an initial problem but we hope you are pleased with the product and that you are happy with the follow on service provided. We look forward to your custom in the future.

Kind Regards
Customer Service

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