National Credit Care Reviews 

142
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Chris S. - was exceptional with my phone call today. Chris went above and beyond with not just answering my questions He actually went into further detail, allowing me to truly understand my credit si... See more

Company replied

Rated 5 out of 5 stars

We were skeptical at first, however we have done exactly as instructed. Now 6mn later our credit is in good standing. Several things have been removed no longer showing and our numbers keep rising. So... See more

Company replied

Rated 5 out of 5 stars

Great job listening to my concerns and providing added support. The promises are reassuring but figuring out the follow through on your will be the real game changer. I am eager to write another revie... See more

Company replied

Rated 5 out of 5 stars

After Speaking with Desiree Dallas today, I have more of an understanding on what is being done. I was grateful that she was able to take the time to explain the process and breakdown what I should be... See more

Company replied

Company details

  1. Credit Counseling Service

About National Credit Care

Written by the company

In business for over 15 years, National Credit Care is a leading credit restoration firm that focuses not only on removing questionable items from your credit report, but also helping improve other important components that make up your credit score. 

Ongoing personalized credit advice 

While most credit repair companies only focus on helping fix your payment history, National Credit Care goes above & beyond by providing you with a 100% U.S. based team of credit specialists to help you improve the other parts of your score through one-on-one personalized credit advice. Our credit specialists use proprietary technology to make credit recommendations designed to help clients get the most out of their credit score.   

Powerful credit investigations 

Using the Fair Credit Reporting Act, National Credit Care launches proven and tested investigations to the three credit bureaus surrounding the questionable items that could be lowering your credit score. We also give you an easy-to-use portal & dashboard providing transparency on the work being done. 

Trusted by thousands of loan officers & realtors around the country 

Looking to buy a home? National Credit Care can partner with your loan officer and realtor to build and execute a personal plan built around your goals. 


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

142 reviews

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4.7

All reviews

(142)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My updates

The young lady was straight up with information that I requested. She had a pleasant personality and was very funny. I enjoyed talking to her.

16 May 2023
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Reply from National Credit Care

This is awesome, so glad you had a great experience! It's always easier when someone is funny! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Its important to have someone on your side

Thank you Ashley...I can't say enough to describe how professional and helpful the people at National Credit Care are. Its important to have someone on your side while dealing with credit card companies and lenders. The National Credit Care company have been reliable and trustworthy.

9 May 2023
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Reply from National Credit Care

What wonderful feedback this is! We always want to make sure that our clients know we are on their side. Teamwork makes the dream work! I will let Ashley know how appreciative you are! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Patience & Understanding

The representative I spoke with was nothing short of amazing. He was knowledgeable and congratulated me on starting the mortgage process. This company has been wonderful and I am so appreciative. I will be continuing this process after the mortgage is secured.

15 May 2023
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Reply from National Credit Care

We are so glad to see you are on track to get your mortgage!! This is my favorite part of my job. Your file looks great as well! Thank you for allowing us to help you on your journey to home ownership! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Excellent and caring interaction

Excellent and caring interaction. I found someone who is extremely knowledgeably but was also able to patiently listen and understand what I was saying.

10 May 2023
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Reply from National Credit Care

We strive to make sure our clients are understood and fought for everyday. With credit already being stressful, we try to make sure it is a smooth conversation for our clients! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

He is great rep

He is great rep. He always have also calls and explains everything to you in details.

10 May 2023
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Reply from National Credit Care

He is a great rep! I will for sure tell him how great of a job he has done. - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars
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Reply from National Credit Care

So happy to hear your experience with Lexi was a great one! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Very pleasant and supportive to work…

Very pleasant and supportive to work with. Thank you!

10 May 2023
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Reply from National Credit Care

No thank you! We try to be as supportive as we can during our clients journey to success! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Kayla was awesome and I hope you hit…

Kayla was awesome and I hope you hit hard at the ones that are so wrong they need to be accountable but Kayla can’t say enough on her support

9 May 2023
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Reply from National Credit Care

She is really one of our best and one of my favorite people! I will make sure she knows how great of a job she did! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars
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Reply from National Credit Care

We always want to make sure the conversation is as smooth as possible. Credit is a hard topic to talk about so we try to make it easy on our clients. Glad that it was easy for you! - Mya Sanchez, Customer Satisfaction Manager

Rated 4 out of 5 stars

Friendly service

Friendly service. Knowledgeable.

9 May 2023
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Reply from National Credit Care

Thank you for this awesome feedback! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Very Through!

Called to inquire about a few items they were working on and the rep was thorough. He took time to explain in detail. I left the call feeling confident and with a plan.

8 May 2023
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Reply from National Credit Care

Knowing you felt confident when you got off the phone with us lets us know we did our job correctly. Can't wait to see where the plan takes you! - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Everything was great I had questions…

Everything was great I had questions and you guys have the answers was looking for .I give you guys praise every time someone asks who does my credit y’all name comes right out of my mouth. I thank you guys for all the hard work you do for me. Stay Bless

8 May 2023
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Reply from National Credit Care

At NCC it is one of our ultimate goals for every client to feel the way you do. WE THANK YOU for letting us help you on your journey. - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Excellent Service

She did but rush me, she listened and she explained in detail. She gave advice and she informed me of how I can access some of the information online.

5 May 2023
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Reply from National Credit Care

This is awesome, I am so glad you had the experience you did! I will make sure Jenny knows how great of a job she did!

Rated 4 out of 5 stars

Great customer service

Everyone is professional, keep you informed abd up to date. They care about your needs in getting credit score raised

5 April 2023
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Reply from National Credit Care

Thank you so much for the wonderful feedback! It is our ultimate goal to make sure our clients needs are met and feel cared for. - Mya Sanchez, Customer Satisfaction Manager

Rated 5 out of 5 stars

Taking the time to get me to understand…

Taking the time to get me to understand a lot of things ,not rushing me off the phone.thank you moon

5 April 2023
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Reply from National Credit Care

Thank you for taking the time to share your experience! We love that you had a great experience with Moon. I will make sure she gets recognition for this 5 star review! - Mya Sanchez Customer Satisfaction Manager

Rated 5 out of 5 stars

For the first time ever

For the first time ever, I feel confident that this time my credit will be changed because of the excellent professionalism an easy to follow instructions I need to do on my part. I am very pleased with this service

22 February 2023
Unprompted review
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Reply from National Credit Care

This was such a pleasure to read with the team! Thank you for letting us work for you!

Rated 5 out of 5 stars

Closed accounts

Great job getting accounts closed. I wish they would send more updates on the changes. Other than that great and amazing service.

1 February 2023
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Reply from National Credit Care

Thank you so much! Let us know any time you need an update and we'll make sure you are set up for success!

Rated 5 out of 5 stars

Very helpful

We were skeptical at first, however we have done exactly as instructed. Now 6mn later our credit is in good standing. Several things have been removed no longer showing and our numbers keep rising. So glad we put our trust in this company

8 February 2023
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Reply from National Credit Care

So glad you are seeing the benefits of our hard work AND yours! Love getting to work for you and thank you for the review!

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