National Boiler Parts Reviews 

263
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more

Company replied

Rated 5 out of 5 stars

I have used National Boiler Parts several times this year, parts always arrive very quick and have so far always worked fine. Good stock of reconditioned parts, and if they are out of stock will refur... See more

Rated 1 out of 5 stars

Really awful service, avoid this company at all costs wish i’d checked these reviews before ordering so disappointed.

Company replied

Rated 1 out of 5 stars

Utter shambles. I have tried to get in touch via email phone facebook and whatsapp and only got an answer after countless attempts. They have still not dispatched my purchase after a month and I h... See more

Company details

  1. Heating Equipment Supplier
  2. Electronics Manufacturer
  3. Manufacturing Service
  4. Plumbing Supply Store

Written by the company

National Boiler Spares are a boiler spare parts specialist company and our aim as a business is to bring quality boiler spare parts and other heating industry items from leading manufacturers to trade buyers at best prices. We sell to public/end user at...


Contact info

2.6

Poor

TrustScore 2.5 out of 5

263 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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2.6

All reviews

(263)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Part arrived super fast

Part arrived super fast,
Part was fully working
Customer back on within a day,
Saved a fortune

9 October 2020
National Boiler Parts logo

Reply from National Boiler Parts

Hi


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Great service

8 October 2020
National Boiler Parts logo

Reply from National Boiler Parts

Hi Mark


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Excellent service very prompt and will…

Excellent service very prompt and will use again. Parts are cheap as well.
Thanks again

7 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Alan


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

As an ex manager for Vokera I was very…

As an ex manager for Vokera I was very happy with the price of spares and the speed of dispatch

7 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

2 day delivery arrived a day early!

Perfect part. Excellent price. Fast delivery. What more could anyone ask?

6 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Philip


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Best price and delivery

An online search found National Boiler parts to be the cheapest for a genuine new boiler controller. This was also backed by a 24 hour delivery. 5 stars for price and delivery

6 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Nick


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

I recommend

Great range, long opening hours, genuine parts. Thoroughly good service.

4 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Stuart


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great products and reasonable prices. Keep up the good work!

3 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

Brilliant to deal with

Ordered a reconditioned / refurbished boiler fan unit from them at a cost of £75 inc VAT and delivery. Arrived on time. Looked like a new one. Fitted to boiler. Old one returned to them. Refund of £30. Got to be good. Great phone help too. Thanks a lot

3 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

the go to company

A very professional company, excellent stock range, product knowledge, delivery service along with excellent prices

2 October 2020
Unprompted review
National Boiler Parts logo

Reply from National Boiler Parts

Hi Ken


Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Rated 5 out of 5 stars

New PCB board.

Ordered a new PCB board for our boiler as it was faulty. Delivered on time, product worked perfectly. Would use them again no problem.

26 September 2020
Unprompted review

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