5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more
Company replied
I have used National Boiler Parts several times this year, parts always arrive very quick and have so far always worked fine. Good stock of reconditioned parts, and if they are out of stock will refur... See more
Really awful service, avoid this company at all costs wish i’d checked these reviews before ordering so disappointed.
Company replied
Utter shambles. I have tried to get in touch via email phone facebook and whatsapp and only got an answer after countless attempts. They have still not dispatched my purchase after a month and I h... See more
National Boiler Spares are a boiler spare parts specialist company and our aim as a business is to bring quality boiler spare parts and other heating industry items from leading manufacturers to trade buyers at best prices. We sell to public/end user at...
Tyne View Terrace, NE28 6SG, Tyne and Wear, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Part arrived super fast,
Part was fully working
Customer back on within a day,
Saved a fortune

Reply from National Boiler Parts
Excellent service very prompt and will use again. Parts are cheap as well.
Thanks again

Reply from National Boiler Parts
As an ex manager for Vokera I was very happy with the price of spares and the speed of dispatch

Reply from National Boiler Parts
Perfect part. Excellent price. Fast delivery. What more could anyone ask?

Reply from National Boiler Parts
An online search found National Boiler parts to be the cheapest for a genuine new boiler controller. This was also backed by a 24 hour delivery. 5 stars for price and delivery

Reply from National Boiler Parts
Great range, long opening hours, genuine parts. Thoroughly good service.

Reply from National Boiler Parts
never arrived on time but efficiently sorted to mutual satisfaction. would use again
Fantastic service, great products and reasonable prices. Keep up the good work!

Reply from National Boiler Parts
Ordered a reconditioned / refurbished boiler fan unit from them at a cost of £75 inc VAT and delivery. Arrived on time. Looked like a new one. Fitted to boiler. Old one returned to them. Refund of £30. Got to be good. Great phone help too. Thanks a lot

Reply from National Boiler Parts
A very professional company, excellent stock range, product knowledge, delivery service along with excellent prices

Reply from National Boiler Parts
Ordered a new PCB board for our boiler as it was faulty. Delivered on time, product worked perfectly. Would use them again no problem.
Right part first time.
Good price, quality part.
Fast delivery.
Excellent all round.
The right part first time and quickly dispatched. Good service.
Great service, pricing and reliable delivery service. Couldn't have received a better service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.