NationalBet Casino Reviews 

27
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Would leave no stars if possible Won money but can't withdraw Other casinos have a verification section not this one have to email your documents and doesn't state which just asked email documents... See more

Rated 5 out of 5 stars

Wanted to leave a review because there are lots of bad ones around verifying your account. Although I had one decline - the documents they asked for (landline phone bill/utility bill) aren't unreasona... See more

Rated 1 out of 5 stars

Fraudulent website that has no intention on paying your winnings. I provided all my identification for verification and am now being asked for apostilled poa. I was also blocked from placing sports be... See more

Company replied

Rated 1 out of 5 stars

ZERO stars are all they deserve! I live with my parents so have no utility bills! 3 days of sending mobile phone monthly bill credit card statement etc etc Nothing accepted to verify my accoun... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

NationalBet Casino, a fresh face in the online casino industry, made its debut in 2023 under the regulation and licensing of Anjouan. Operated by SML SaveOperations Ltd, the casino has quickly gained popularity for its diverse selection of iGaming products tailored to suit a wide range of player preferences. The platform boasts an impressive portfolio of games from leading providers such as Net Entertainment, IGT, Evolution Gaming, and more, guaranteeing an immersive and high-quality gaming experience. Slots are a particular highlight at NationalBet Casino, with a library of over 500 titles from top-tier developers, offering players a variety of themes and gameplay options. New members are greeted with a generous welcome offer: 🍑 200% Welcome Bonus up to £500, plus an additional 200 Free Spins, giving players a fantastic opportunity to explore the casino's exciting game selection. To further enrich the gaming experience, NationalBet Casino also features a variety of promotions, VIP programs, and exciting tournaments. Payment transactions at NationalBet Casino are smooth and secure, with options like MasterCard, Visa, PayPal, and bank transfers. All payment methods are free of charge and adhere to the highest security standards. With its robust game library, attractive welcome bonuses, and reliable payment options, NationalBet Casino is an excellent destination for online gaming enthusiasts.


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2.1

Poor

TrustScore 2 out of 5

27 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(27)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Would leave no stars if possible

Would leave no stars if possible
Won money but can't withdraw
Other casinos have a verification section not this one have to email your documents and doesn't state which just asked email documents?lol what would you like ? Any way emailed stuff usually do for other casinos then get email saying verification will take 2 days. Verification two days hahahaha absolute scam dont think il see that money back
Police actually need called on these guys because worst case of fraud online

13 August 2025
Unprompted review
Rated 1 out of 5 stars

No stars!

No stars!
Do not use. I deposited a few times about 5 days ago. Three times my £20 deposit said pending but didn't credit. They emailed to say my deposits were unsuccessful and to try again. I wrote to live chat and they said the payments failed so any money coming out of my bank would go back there, 12 hours later £60 credited to this site not bk to my bank and I'd already managed to deposit on the understanding these would go to my bank

I was told , after trying to.withdraw the £60 that I had to verify my account by providing identification of name and address.
I sent a photo of my driving license back and front, my card used to deposit with the first 6 numbers visible and the last 4. I sent a mobile phone bill(wasn't accepted by them) so I sent a gas bill(all 4 pages as requested) my birth certificate , my carers card and numerous other things that they weren't interested in.
The customer care people wouldn't take my photo driving license as it was only a phone photo as DVLA are currently reviewing my license for health reasons I've explained to them I haven't actually won any money, this £60 was just the deposits that went in 12 hours too late .
They aren't going to let me take it out so just please don't use.

They didn't want any verification when I was depositing.

Disgusting site and customer care. Scammers

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam casinos

Fraudulent casino that never verifies your account and never pays out winnings.
Afterwards they also close your account without providing any explanation.
They say that the owner of this casino is a shady individual hiding in Cyprus because he is wanted by the police authorities.
DO NOT PLAY HERE!!

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely scam

Absolutely scam. By a miracle I successfully fulfilled the wagering requirements on a bonus on sport and then, suddenly they blocked me placing new bets. No explanation, no reason and closed my account. Stay away!!!!!!

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Hi I clearly had a winning bet home…

Hi I clearly had a winning bet home team 93 away team 83 they had on the result the opposite way round I sent them official scores from website. They still will not settle. I personally will never use them again and I encourage others to keep there money and don't use nationalbet

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Stay well clear of these cowboys

Stay well clear of these cowboys. I signed up and deposited £20, no ID checks needed. Got up to £240 and went to withdraw and then they ask for the ID documentation. Sent everything over and they’re still refusing to pay me out! ID checks should be requested at the time you sign up, not after depositing money! Scumbags, they probably don’t even have a gambling license. Be very careful!

12 July 2025
Unprompted review
Rated 1 out of 5 stars

Rigged

I would leave 0 stars if I could as a new customer I signed up I placed five separate bank transfers of £20 total.£100 played fishin frenzy games which is made up of fishes and scatters you Need 3 scatters to land in a spin, to win bonus of 10 free spins
I played 500 spins and there was literally not 1 scatter to be seen out of 500 spins not 1 or 2 you need 3 but none they where vanished from the game just fishes and fishing objects etc that is not diwn to bad luck or generator that is rigged and if they deny it being rigged then it's definitely a technical error as I've NEVER EVER heard of a fishin frenzy games that din't have scatters ?

1 July 2025
Unprompted review
Rated 1 out of 5 stars

ZERO stars are all they deserve

ZERO stars are all they deserve!
I live with my parents so have no utility bills!
3 days of sending mobile phone monthly bill credit card statement etc etc
Nothing accepted to verify my account !
Complete scam as know I can’t withdraw my money which is clearly what they are hoping to achieve!
Disgusting way to treat people!

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Not unreasonable with verifying account

Wanted to leave a review because there are lots of bad ones around verifying your account. Although I had one decline - the documents they asked for (landline phone bill/utility bill) aren't unreasonable and lots of sites ask for similar documents. I live at my parents so emailed explaining i couldn't provide what they wanted and they let me send an alternative and now my account is verified. I've found them helpful all the way so far and personally would recommend them.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

You can't cash out when a vet is running, as it waits for the result / points to be awarded before it then allows you to catch out if it is in their favour!!
The withdrawal and KYC process is drawn out as long as possible so that you have to wait forever to get your funds!!!
Use mainstream bookmakers, as these set up companies which also cut around the GAM STOP software are basically scamming your money and also prying on the vulnerable.
Have reported to Gambling Commission

1 June 2025
Unprompted review
Rated 1 out of 5 stars

I have been caught out massively by…

I have been caught out massively by this company. It does not seem legit and more fool me for using them. However I have winnings and my verification is constantly being declined so I can withdraw my funds. I feel I have been scammed and left in a stressful situation. Disgusted with myself and even more frustrated with the company and their poor customer service

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Huge scam in many ways

This website is a huge scam in many ways.
First, they reduce the odds on all events once you log in, making winning practically impossible.
Then, to withdraw, they ask you to bet 5x the amount deposited minimum odd, which is very difficult to comply with due to the limit on amounts and the lower odds I mentioned earlier. But even after doing this, they ask for thousands of documents to withdraw and verify the account. And when you have everything verified, including a selfie video and everything else they ask for, they continue to ask for impossible documents and never pay your money.
So please, run away from this website because they are going to Steal you

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. I placed 3x£50 bets that shoukd have returned £380+.
They put my stake of £150 in my balance but said i couldnt claim or withdraw the rest until i took part in some complicated bonus scheme.
When i opted out of the bonus scheme my winnings got cancelled.
Its a scam outfit, their customer service is awful. Avoid at all costs.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE IF YOU EVER WANT TO WITHDRAW FUNDS

they have tried to make a new page to hide all the 1* reviews, if you go to nationalbets trust pilot rather than this one you will see the real reviews, but they have changed the name to 'royalfortune'

they will ask for KYC doc after doc after doc until you have nothing left to send, this is all so they can refuse to pay you out.

DO NOT SIGN UP if you ever want to withdraw money, you will never ever be approved for kyc, they ask for tax returns and apostilled documents even for very small deposits

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent website that has no…

Fraudulent website that has no intention on paying your winnings. I provided all my identification for verification and am now being asked for apostilled poa. I was also blocked from placing sports bets . Don't use this site . All I can do now is warn others! Update. Account registration details sent but no response 😕

27 January 2025
Unprompted review
NationalBet Casino logo

Reply from NationalBet Casino

Hello dear player,

Could you send us your account registration details so we can investigate your case?

Rated 1 out of 5 stars

Think these experiences below are…

Think these experiences below are definitely ones that are fake. English is terrible.

18 January 2025
Unprompted review
NationalBet Casino logo

Reply from NationalBet Casino

Hello dear player, could you please specify the reason you left us a bad review? what can be improved?

Rated 1 out of 5 stars

Please do not register with this casino…

Please do not register with this casino it is acting illegally as they have no UK License.
This is standard with Curacao Casinos.
All they have is a sub-license which does not cover them for the UK. They are accepting UK Players Illegally. If you win big you will not get paid.

21 January 2025
Unprompted review
NationalBet Casino logo

Reply from NationalBet Casino

Hello,

We apologize for any inconvenience you encountered, the brand has valid licence and if it is not legal to operate in some parts of the world it is players sole duty to check this information before playing on the website.

You mentioned that you did not get paid, could you send us your account registration details so we can investigate your case?

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