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National Bankcard Inc. Reviews 

10,000
•
TrustScore 5 out of 5

4.8

Business Services
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Review summary

Created with AI, based on recent reviews

Looking at 1,083 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and team members for being exceptionally helpful, patient, and extremely knowledgeable throughout the entire account setup. Consumer feedback constantly highlights the fast response times, clear explanations, and the very smooth, easy-to-navigate user experience provided by everyone. Some reviewers were not happy with the support provided, mentioning specific difficulties in getting questions answered or dealing with poor communication skills. A few consumers also reported encountering rude representatives or experiencing frustrating interactions when trying to resolve urgent business issues with their accounts.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing team members as exceptionally... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, informative,... See more

Service

People report high satisfaction with the service, highlighting fast, efficient, and helpful support from... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, quick, and hassle-free setup... See more

Response time

Customers had positive experiences with response time, highlighting swift processing from application to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Marie explained everything or made sure I understood with my brief back questions. She was able to adjust our account to reflect what our intent of use was. She answered all my questions and I feel... See more

Rated 5 out of 5 stars

I’ll tell you what at first I was mad and didn’t get the best experience but Angela came in and got things going !!! She got me fixed right up thank you very much Angela !!! Your customer service skil... See more

Rated 5 out of 5 stars

Recently set up remote credit card processing. Not only was everything completed and working in less than three hours, the support I received from National Bankcard was phenomenal. I don't usually wax... See more

Rated 5 out of 5 stars

I am a new customer and Jodie Kitain and Kelly Costantino made it simple for me to switch from Square to National Bankcard. Kelly set up my account with me over the phone and walked me thru the proc... See more

Company details

  1. Business Services

Information provided by various external sources

National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.

Written by the company

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,000)

1,022 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service

I’ll tell you what at first I was mad and didn’t get the best experience but Angela came in and got things going !!! She got me fixed right up thank you very much Angela !!! Your customer service skills are top notch !!!

24 June 2026

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