NAS STORE Reviews 200

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are satisfied with their purchases, finding the overall experience professional and reliable. People frequently highlight the fast and accurate delivery, often arriving sooner than expected, and appreciate the competitive pricing for products. The communication and overall service are consistently described as excellent, with many noting the smooth ordering process and prompt responses. However, some people mentioned occasional issues, such as a device needing to be returned upon arrival or a product shipping with the wrong power supply. A few other people also felt that delivery times could be a bit long, especially for international orders, and some had negative experiences with specific shipping partners.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and timely delivery... See more

Product

Consumers find products to be positive, with many reviewers highlighting the good quality, competitive... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently praising the good and great... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and... See more

Order

People report positive experiences with the ordering process, finding it easy and efficient. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m satisfied with my purchase. The MikroTik Chateau Pro arrived faster than the estimated delivery time, which was a nice surprise. I did run into some issues while installing additional tools o... See more

Rated 5 out of 5 stars

Fast delivery and easy to deal with. I had one device that needed to be RMA’d on arrival (these things happen so not an issue). There communication was prompt and professional after running through so... See more

Rated 5 out of 5 stars

No issues with delivery, competitive price for a new mikrotik product, clear information regarding the costs. A bit long delivery time but this was due to me ordering a few days after new year's eve a... See more

Rated 5 out of 5 stars

I’m very happy with my experience. Orders are processed very quickly and delivery in Estonia is impressively fast. Everything arrived well packed and exactly as expected. Communication and overall ser... See more


Company details

  1. Telecommunications Equipment Supplier
  2. Electronics Store
  3. Electronics Wholesaler

Written by the company

As a professional reseller and system integrator, our company specializes in providing top-quality products from leading brands. We offer a wide range of network and security products from trusted brands such as MikroTik, Synology, QNAP, Ubiquiti, Ajax, Teltonika, Ruijie, Seagate, Western Digital, and many others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Get your Mikrotik here

Although there were some shipping issues, guys were very helpful and sorted everything out quickly. Shipping was fast too & a lot of items are in stock. I will be getting my mikrotik stuff from here from now on :)

29 April 2025
Rated 4 out of 5 stars

Fast Delivery

Relatively small markup, fast delivery, and an easy-to-use website.
However, there is one bad (anti-consumer) thing on their website. They say the customer has to pay for shipping when sending stuff for warranty. However, the company (NAS STORE) has to pay for that under EU consumer protection law. So watch out for that, anyone!

14 April 2025
NAS STORE logo

Reply from NAS STORE

Thank you for being our customer. At our company, we follow all legal regulations and always respect our clients’ rights regarding warranties and returns. Please note that not all clients are considered consumers under EU law, so some rights — such as free returns — may not apply in every situation. If you have any warranty issues, please contact us or fill out the RMA form on our website. We will provide you with instructions on how to return or repair your device.

Rated 5 out of 5 stars

Couldn't ask for more

I couldn't find any store in the UK which would offer digital delivery for Synology Survelliance Station license (and I needed it urgently!), so I went with NAS STORE and it was delivered within an hour or so of placing my order.

7 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look