Nassau National Cable Reviews 181

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the quality and variety available, including hard-to-find items and custom lengths. Many appreciate the competitive pricing, noting significant savings compared to other retailers, even with shipping costs. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and efficiency, with many receiving their orders much faster than expected. However, some customers experienced issues with order fulfillment, such as receiving partial orders, incorrect items, or a different length of cable than ordered. A few also noted a lack of clear communication regarding shipping status or unexpected shipping fees, and some expressed dissatisfaction with the limited shipping carrier options.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, highlighting fast shipping times and... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the wide selection, good quality, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are fair,... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy, with quick... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent quality of the wire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my third purchase from this company. I appreciate the live chat feature to get technical advice when needed. Overall cost was the lowest. Even with shipping costs, the price was significan... See more

Rated 5 out of 5 stars

Rapid delivery, competitive price. New clean 10/3 seoow. No nonsense about "delivery fee" seems every business in world sees opportunity post tarrifs to artificially increase prices even with USA manu... See more

Rated 5 out of 5 stars

Easy to order, shipping reasonable price, got great shipping updates, product was what was described, overall great experience. As a DYI , I have another job I will need more tray cable in a few mont... See more

Rated 5 out of 5 stars

Typical supply chain stock issue just like everyone else. Nassau Cable people are problem solvers and delivered wire as ordered in a timely manner. Everything looks good ,no issues !


Company details

  1. Cable Company

Information provided by various external sources

Nassau Cable is a trusted distributor of industrial, commercial wire and cable offering safety and best price. We ship the products worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

181 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent supplier to do business with.

Company offered a great selection of wire and other electrical service and maintenence supplies at a very competitive price. Had a positive customer service experience when a part of my order wasn't immediately available in the color i requested, they offered an alternative equivalent option, however during the back and forth, my original option arrived and was processed and shipped quickly.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Buying direct was best decision

Pricing was much better direct than big box Lowes and Home Depot or Amazon (I checked). Shipping cost was reasonable. Came much faster than I expected too. High quality wire.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great price, quick service!

It was very easy to order and the question that I asked online was answered immediately. And the prices were the best I could find anywhere. Great job guys!

11 June 2025
Unprompted review
Rated 2 out of 5 stars

Half an order is not complete order

So far I have only received half my order and I can not find any verification that the rest was ever shipped.

12 June 2025
Unprompted review
Nassau National Cable logo

Reply from Nassau National Cable

Thanks for reaching out. It’s possible that your order was split into multiple shipments. Please contact us directly so we can look into this and provide the tracking details for the remaining items.
Looking forward to resolving this for you.

Rated 5 out of 5 stars

Great feedback and response

Great feedback and response. Quality product. The cable was delivered in a good amount of time well within the time they estimated. Will do business with them again.

12 May 2025
Unprompted review
Rated 2 out of 5 stars

Just another incompetent Internet middleman

Tsunami of positive reviews online must be fake. They use the same incompetent distributors as other Internet middleman (aka W&C Your Way) websites. I expected them to ship direct from Long Island (being, you know, NASSAU cable with a 516 area code) but nope, apparently they're just a middleman. The distributor screwed up (AGAIN) and didn't send $60 of 6AWG wire. Nassau's online chat just said, "call so-and-so" and was useless. I called and had to jump hoops photographing the box and its contents just like when "W&C Your Way" screwed up a previous order with the exact same distributor in Middletown NY (A-Z Industries). I started posting a negative review on an email I received from Nassau and they deleted the review and wouldn't let it go through. I'm never buying another Internet order again from ANYONE unless I'm desperate; the cheap low prices aren't worth jumping hoops and wasting time. The only reason it's two stars is because the distributor was finally forced to send the correct cable. One more thing: the "Green" grounding wire I ordered was a faded olive green and doesn't look anything like the website bright green color. Buyer beware when purchasing wire on the Internet; nobody is providing good products or competence.

1 April 2025
Unprompted review
Nassau National Cable logo

Reply from Nassau National Cable

Thank you for your feedback. Unfortunately, we’re unable to identify your order based on this review. If you'd like us to look into the issue further, please reach out directly with your order number. We're always open to addressing concerns when we have the full details.

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