Namly Design Reviews 12

TrustScore 2 out of 5

2.1

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Company details

  1. Digital Printer
  2. Custom Label Printer

About Namly Design

Written by the company

VISIT OUR WEBSHOP

Namly Design is a print-on-demand webshop, specializing in the sale of personalized and unique products for various purposes. Ranging from personalized name tags for children's clothes to tile decals for a change in the kitchen or bathroom. We offer a wide range of products that can be customized according to the customer's preferences. We have items that suit both adults and children.

Renovating a child's bedroom with our wall stickers is not only a cheaper alternative compared to repainting or buying new furnishings, but it's also a fun and interactive project you can do together with your child.

Our name tags are perfect for organizing and labeling children's belongings. Whether it's clothes, bags, lunch boxes, or school supplies. The name tags are durable, waterproof, and can be customized with names or desired information. With these practical and stylish name tags, you can ensure that your children's belongings always come back.

We offer a wide range of posters with various motifs and styles to embellish your home. Our posters are of high quality and printed on demand to ensure that each product is unique and of the highest standard. Whether you're looking for artwork to complement your decor or to give as a personal gift, we have something for every occasion.

Check out our tile stickers, which are the perfect solution for transforming your kitchen or bathroom in an affordable and easy way. With our high-quality tile stickers, you can give your tiles a completely new look without the need to replace them entirely. Our tile stickers come in a wide range of patterns, colors and styles. Whether you prefer an elegant marble finish, a rustic wood effect, or a playful mosaic design, we have something to fit your vision for your kitchen or bathroom.


Contact info

2.1

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed . I ordered. ‘ poster ‘ for my son for Father’s Day and paid £13 extra for an ‘ oak frame ‘ as stated on website . ( £32.75 in total !) The poster is just that -a print out on flimsy paper .! It came with a sealed frame ( didn’t even put the poster in the frame ) and the frame is not ‘ oak ‘ at all , just appallingly cheap oak coloured plastic vaneer which I can actually buy locally for £3 !
effectively something I could have done at home on a printer and bought a cheap Frame but thought they looked a lot nicer on website .
I’ve emailed for a full refund and had no response so intend to contact trading standards as it is not fair to take this amount of money for something so cheap !
Please check reviews and don’t waste your money !

16 June 2026
Unprompted review
Rated 1 out of 5 stars

NOT WORTH THE MONEY

NOT WORTH THE MONEY!
DO NOT BUY!
Paid £20 for a piece of paper! Would’ve been £27 but I had a voucher code, should not be advertised with frame, doesn’t come with frame and is not clear it doesn’t unless you scroll through all the photos £27 for a piece of paper with a few words printed on is a
Con! Do not buy, could do something very similar yourself for a lot less

12 April 2026
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience. We are truly sorry that the product did not meet your expectations and that the presentation felt unclear.

I can see that you have already been in contact with our customer service team and received assistance there, where we also explained how the product is presented and what is included. We apologize if it was not clear enough on the website that the frame is not included – even though we always try to make this as clear as possible in both text and images.

If you have any further questions or if there is anything else we can help you with, you are very welcome to contact us again at concerns@namly.se.

Rated 1 out of 5 stars

Shocking-quality poster

Shocking-quality poster. Why is it that when a company is at fault, the customer has to rectify things?
Terrible customer service. In the end, I gave up and took a £20 loss.
Email communications were not apologetic or concerned. They couldn't care less.
If I could give zero stars, I would!!

7 April 2026
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience. We are truly sorry to hear that the poster did not meet your expectations and that you did not feel well received in your contact with us. This is absolutely not the experience we want any customer to have, and we apologize for that.

We would be happy to help you rectify this. Please contact concerns@namly.se and we can arrange a new order for you or help you further in the way that feels best to you.

Rated 1 out of 5 stars

I feel Absolutely ripped off

I feel Absolutely ripped off !
Totally misleading advertising, not sure how you can get away with it!

Do not buy from this company, all you will get is a piece of paper you could do yourself at home !

I have emailed you and you have not replied to my last email! Do NoT buy from these people !!!!

16 March 2026
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience. It is truly disappointing to hear that the product did not meet your expectations and that the presentation was perceived as misleading. It should of course be clear what you are ordering, and we understand that this has created frustration.

Please contact concerns@namly.se and we will help you further and review your case.

Kind regards
Namly Design

Rated 1 out of 5 stars

Overpriced and misleading

I ordered from what I thought from image was a mommy photo frame that appeared misleading. What I ended up was for £21 for a rolled up paper of the photograph. Extremely overpriced on something I could have printed myself by generating my own template. Overpriced and misleading in my opinion capitalising on Mother's day which also didn't arrive in time. In fairness it does describe it as a poster on the email order which I didn't pick up on at time of order if I had I certainly wouldn't be paying that price for basically a sheet of paper with an image.

16 March 2026
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience. We are sorry to hear that the product did not meet your expectations and that the presentation on the website was perceived as misleading. It should of course be clear what you are ordering, and we understand the disappointment – ​​especially when it comes to a gift that did not arrive on time.

Please contact concerns@namly.se if you have not already done so, and we will help you further and review your case.

Kind regards
Namly Design

Rated 5 out of 5 stars

Absolutely FANTASTIC

Absolutely FANTASTIC! Ordered 8 A4 from my daughters wedding photos in New York for a Christmas present. We haven't laughed so much! Excellent quality. My "only" down fall, they could have been packaged better, maybe in a solid tube as a little bent when they arrived, otherwise, complete satisfaction. Great communications regarding stage of order to delivery. 10/10 THANK YOU!

25 December 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for your fantastic review, so great to hear that the pictures were an appreciated and fun Christmas present! We are really pleased that you are satisfied with the quality and communication.

Thank you also for your feedback about the packaging, we will take it into account to improve the experience even further in the future.

Many thanks again for your kind words!

Rated 1 out of 5 stars

Now 8 days after my order,it is not…

Now 8 days after my order,it is not chipped yet!
They are very helpful and quick to help so you pay your order,but after.....terrible! I ordered some christmas gifts,I must instead loose time and energy to battle with a shit company,and loose. My gifts are not coming in time,and I am forced to pay twise!

18 December 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience, we are very sorry that your order was delayed, especially during the Christmas rush when the pressure has been unusually high. Of course, you should not feel like you have to struggle to get your Christmas gifts on time.

Please contact us at concerns@namly.se, and we will help you further. We always have a satisfaction guarantee, and we want to make sure you get a solution that feels good to you.

Rated 1 out of 5 stars

Ordered item on the 3rd of December was…

Ordered item on the 3rd of December was told it had been dispatched Royal Mail still haven’t received it. It’s getting a bit silly at this point, have send two emails both haven’t been replied to. I won’t be using them again. I’m giving them the opportunity to send it if I haven’t had it by Christmas I’m wanting a refund.

3 December 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing your experience, we are truly sorry that you had to wait so long for feedback and delivery.

I see that you have been in contact with us and received further help with the matter. Should there be anything else you are wondering about or need support with, you are most welcome to contact us at concerns@namly.se, we will be happy to help you.

Kind regards
Namly Design

Rated 1 out of 5 stars

Do not use namely design under any circumstances

Ordered an item on 4th DEC with a 5 day window. Item desperately needed for a ceremony on the 11th. On the 5th (next day) received an email from them stating that there was a delay and they would get the item shipped asap. I wrote to them telling them I absolutely needed this item by the 11th or cancel it and refund. They replied saying they would send the cancellation request off but if the item had gone into production they would not be able to cancel it. Since then and after repeated emails trying to find out whats going on I heard nothing back at all regarding the order or refund, despite me letting them know I had now sourced the item elsewhere. Then today the 12th I received an email stating the item was on its way. I have initiated a chargeback against this company and I suggest you avoid them as they state to be professional yet they are not. The sent item is not of no use to me at all. They are also based out of SWEDEN so please be aware of this when you visit the co.uk website thinking you're ordering locally. They are very quick to respond to sales enquiries and take your money - after that you're left to simply wonder whats going on.

12 December 2025
Unprompted review
Namly Design logo

Reply from Namly Design

We apologize for the inconvenience with both the delivery and communication. I see that you have been in contact with my colleague and that you have received a refund for your order.

Have a nice day! Kind regards, Namly Design

Rated 1 out of 5 stars

Good customer service poor quality

First set of stickers didn’t arrive contacted the store after nearly a month and some more were sent out quickly and quick to
Respond so can’t fault that bit.

Labels look great and lovely design just not fit for purpose, after 2 washes over half the labels came off or are coming off definitely not going to last up to 50 washes disappointing as had been really happy with the design and the customer service prior to that

8 September 2025
Unprompted review
Namly Design logo

Reply from Namly Design

Thank you for sharing, we are glad that you appreciated the design and that our customer service was able to help you quickly with a new shipment.

However, we are really sorry that the labels did not hold up as they should. They are tested to withstand up to 50 washes, so what you describe is not the quality we strive for.

Please contact concerns@namly.se and we will help you further, we of course want you to be satisfied.
Warm regards Namly Design

Rated 1 out of 5 stars

Paid £49 for a Wall Transfer

Paid £49 for a Wall Transfer. It never arrived. The Tracking code they sent me for delivery did not exist. They do not have a phone number and have completely ignored all my email communications and have not responded to me. DO NOT USE THIS FIRM. They have a .co.uk email address but are evidently based in Sweden.

16 August 2024
Unprompted review
Namly Design logo

Reply from Namly Design

Hello Carolyn.
Thank you for taking the time to leave a review. We’re truly sorry to hear that you’ve had a negative experience — this is absolutely not the standard we strive for.

If you haven’t already been in touch with us, please feel free to email us at concerns@namly.se so we can assist you further with your order. We’d love the opportunity to make things right, or possibly send you a replacement product.

We truly appreciate your feedback and hope to have the chance to resolve this for you.

Kind regards, Design Namly

Rated 4 out of 5 stars

Waited too long for the stickers to…

Waited too long for the stickers to come ..but when they did they were great...
My stairs look amazing 😍

27 March 2024
Namly Design logo

Reply from Namly Design

Hello.
Thank you for your review, we are delighted that you are satisfied with your order and that it lives up to your expectations.
Wish you a nice day

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