NAMED COLLECTIVE Reviews 1,172

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 450 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their stunning designs and high quality, often describing them as comfortable, durable, and worth the investment. Many people appreciate the efficiency and speed of the delivery service, with items frequently arriving quickly. The customer service is also widely commended for being responsive, helpful, and kind, making interactions pleasant and effective. However, some customers experienced issues with their orders, including items not arriving or being incorrect. A few reviewers also noted that the quality of the materials has changed over time, with some items no longer being 100% cotton. Additionally, some people reported dissatisfaction with customer service regarding delayed or missing orders, citing slow responses and unhelpful communication, especially for international deliveries where additional fees and complications arose.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the amazing quality, unique designs, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the materials,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise fast shipping, receiving orders... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered 3 different sets so far (Thorns, Dreamer and Gamer) and I'm so happy with everything, I've worn them all multiple times and the amount of compliments I get is crazy! Like I honestly don't... See more

Rated 5 out of 5 stars

Instantly my new favourite bra, does the job lifting, lounging and flow movement - super cosy and the girls don’t escape either Should of ordered smaller thong though but still super comfy Tracksu... See more

Rated 5 out of 5 stars

Any questions i had about my order were answered within 24 hours and with friendly responses. The producs are absolutely stunning. Really weigthy joggers and hoody. You definately get what you... See more

Rated 5 out of 5 stars

This is my favorite brand not only because the clothes are cute af, but also because the quality of the actual material, the quickness and efficiency with shipping, and the care that this company puts... See more


4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 54% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered the wrong size, team was so accommodating

This is my first time ordering with Named and I haven’t even gotten my order yet as i only just ordered half an hour ago but I accidentally ordered the wrong size and emailed asking if i could possibly change it.

10 minutes later I received a notification that my cart updated and 5 more minutes I had an email confirming it was all good.

The team was super accommodating and Im already really happy, I look forward to getting my order :)

14 April 2026
Unprompted review
Rated 5 out of 5 stars

The sizing

The vibes and quality has never disappointed me and i have ordered over 8 pieces and love them still. Though if you are normally a XS girl in tops, I suggest you to stick to the smallest sizes. They make their slim models wear XL pants and hoodies. I promise you that it will be too baggy for day to day wear. Was my only disappointment in half of my tops and winter jacket, but if it happens then it is worth getting the clothes sown to your size, I personally dont plan on selling anything and will keep it forever.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

One of my favourite brands

Just got my 4th set from Named and I love them all soo much, never had any issues with the quality, it always looks amazing and holds up even after wearing it loads. Will definitely be buying more in the future <3

13 April 2026
Unprompted review
Rated 5 out of 5 stars

The design

The design, the cut, the finish, the overall quality is 100%. Absolutely adore my tracksuit. X

30 March 2026
Unprompted review
Rated 5 out of 5 stars

obsessed

i absolutely love the company they’re very good at accommodating, the quality is unreal honestly i have autism and hate feeling itchy when i get a lot of tracksuits but named tracksuits and so soft, comfortable and look fabulous no matter lounging about, traveling, clubbing even just to get the weekly shop!🖤
i currently own 4 hoodies 2 joggers and a pair of their shorts an i will definitely be buying more 1000%

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Best brand EVER

Named Collective is the most comfortable and amazing brand! They are so kind and have some of the MOST stylish and gorgeous pieces. I will be bying more and more as time goes on. I HIGHLY reccomend them

13 April 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

LOOOOVE named! 100% worth the price

LOOOOVE named!! Both sweat suits i’ve gotten are such high quality and 100% worth the price. I seriously wear them multiple times a week. And I’ll absolutely be buying more. I am able to wear sweats all day but still feel fashionable and put together.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

My wardrobe is full of Named Collective…

My wardrobe is full of Named Collective clothes, I always have to reorganise it so I can fit even more (I can't help it when you guys drop so many cool things)! Everything's super comfy and I absolutely love how cute/baddie I look everytime I go out 💜

2 April 2026
Unprompted review
Rated 5 out of 5 stars

the best brand out there

the best brand out there, I won a 50% off code and was over the moon, my wardrobe is like 90% named now hahaha

amazing quality as well super soft even after multiple washes!!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Broken top and horrible customer service

So I ordered three things, which totaled $260 and the top I ordered which was an intimates black top that had a cross in the middle and was half sheer. It was a baby doll top, it came with one strap that was broken and unfixable and the other strap was sewn wrong so that it was permanently twisted and unable to be untwisted. The bikini top that I got was way too small even though I usually wear a small and bikini tops and I checked the sizing it did not fit me. Then when I tried to get in contact with this company I sent them an email with photos showing my broken top, they told me that they could give me a 20% refund... When it was broken that being completely their fault. They also said in their email that it was a stain? And they were confident it could come out in the washer so they obviously are using some AI response thing or they're just not looking at it at all cuz thatwas just incorrect . Mind you, this top was $60... They told me I could return it but I would have to pay for shipping even though this is literally not my fault. They also took 2 days to respond and were completely unhelpful and I emailed them back. They still haven't responded, their stuff is not even good quality looking at the insane prices I don't think I'll ever shop here again. I thought their clothes are cute in theory but this is insane..

6 April 2026
Unprompted review
NAMED COLLECTIVE logo

Reply from NAMED COLLECTIVE

Hey Ashlynn,

Thanks for leaving a review with us!

We have reviewed your experience with us and the correspondence that you received from the team!

We apologise if there has been any confusion. Upon review, we can see that you emailed on 6th April, which was a Bank Holiday. The team responded the next working day with a potential resolution of 20%, and if this wasn't of interest, the team stated that you would be able to return the item, but to let us know so that we could assist further! At no time was it mentioned that a return would need to be paid for!

We apologise for the error of the team member stating a mark instead of your issue; however, we can see that the day after your response to our email, we responded stating that we would be sending out a replacement free of charge, without the need to return! We can see that this was processed the same day, and a confirmation email would have been sent to you!

We apologise if this information was missed! However, we can see that the team resolved your issue within 1 working day (3 pm on 7th April - 1 pm on 8th April), with your replacement already being dispatched and in transit!

We would love to discuss this further with you, so please email us at hey@namedcollective.com, and we will be happy to assist!

Love,
The NAMED Team

Rated 5 out of 5 stars

Angel hoodie🖤

It got delivered in less than a week which was suprising for me because I live in NZ!! The hoodie fits amazingly and is super comfortable. Only downsides are the shipping price and the fragile rhinestones.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

No complaints 😮‍💨

My all time favourite clothing brand! Quality is flawless every time and is so worth the money, i highly recommend to anyone who likes more unique/alternative clothing, I also love how much they care for and appreciate their community. I will order from them a million times 🖤🫡

4 April 2026
Unprompted review
Rated 5 out of 5 stars

my go to!!

named is such a good clothing brand, i have a few tracksuits from them and theyre SO comfy. definitely my go to.

28 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look